The Mobile Outlet

rob_quill

Quentin wrote: »

The animal we are dealing with here is "contractually obliged" to pay out the cashbacks.

And gets ordered by the court to pay out via ccjs.

But takes no notice.

That code of practice is small beer to TMO in the ignoring of obligations scene.

Yep. I agree. But it gives you more leverage with your network provider to reduce your contract (or similar) because the onus is on them, and I believe that if they don't help then you can take it up with OFCOM.

Of course, I advise talking to someone at your local Trading Standards (if it isn't too much of a trip. I live near the middle of town, so it's not a problem) and ask them what they think. The guy I spoke to was really helpful

TraceyJ_2

Can anyone tell me if I need to wait the full number of days given in the LBA before commencing down the MCOL route please? I guess they're not going to respond to my LBA so wanted to get started sooner rather than later - or would this be viewed badly by the courts?

Apologies if this is a stupid question

BAILSTA

Just a quick update,
MCOL for 2nd cashback has now moved onto the warrant stage which has now been sent to the bailiff (spelling !!) yesterday , and as my LBA for the remaining cashback (3,4,and 5 as I have now sent all these into them dead on time. 3rd I have an email acceptance, 4 has been signed for 11 days after bill was issued, 5 i'm still waiting for the signature confirmation on royal mail but only sent on Tuesday) stated 10 days, I will be raising that MCOL tomorrow, wasn't sure if I should wait and see if i get my money from the other MCOL first as reading the last couple of pages of this thread has made me think I may not get anything out of them by going down this the MCOL path ! A trip to Bradford may still be a possibility, I know its a long way but for the sake of 4 lots of £84 its worth it, plus the MCOL and the Warrant issue too ! :mad:

Quentin

TraceyJ wrote: »

Can anyone tell me if I need to wait the full number of days given in the LBA before commencing down the MCOL route please? I guess they're not going to respond to my LBA so wanted to get started sooner rather than later - or would this be viewed badly by the courts?

Apologies if this is a stupid question

Fraid it is

coolio_2

Has anyone called them lately? I just spoke to someone and it sounds like their voices are on a scrambler, very bizarre.

BAILSTA

coolio wrote: »

Has anyone called them lately? I just spoke to someone and it sounds like their voices are on a scrambler, very bizarre.

The most bizarre thing is the blokes (well I think its a he) voice during the "queuing" process, he sounds like Alvin from Alvin and the chipmunks !!!
Also if you ring their sales line you get through in a nano second , but if you ring the customer service line it take 10 minutes !!! When you read their vision for mobile Outlet it makes that point even funnier

taz63

Which number did you call?? I called the 08714273500 number yesterday, the bloke then gave me 01274 718568, it was engaged for ages then later it just kept ringing. I tried again at 5.20 a bloke with a very strong asian accent spoke. I just asked him about their website & when the deals such as 12 months free would be coming back. He said 1-2 weeks, but maybe he meant that they where planning to go bust in 1-2 weeks, who knows what their game is.

claudio

Just a quick up-date on the CCJ situation (I'm guessing that these are probably MSE'ers & mine should be added before end of the month courtesy of MCOL):

Court Action History:

Satisfied Flag

There are 21 Exact CCJs for 6926.00

Issued Value Court Case No.

14-Jan-2008 241 NORTHAMPTON CCBC 7QT76508 No
14-Jan-2008 193 NORTHAMPTON CCBC 7QT76506 No
10-Jan-2008 241 LEEDS 7LS06727 No
10-Jan-2008 455 NORTHAMPTON CCBC 7QT74983 No
10-Jan-2008 313 NORTHAMPTON CCBC 7QT78811 No
08-Jan-2008 1,994 NORTHAMPTON CCBC 7QT75529 No
08-Jan-2008 415 NORTHAMPTON CCBC 7QT74067 No
07-Jan-2008 371 NORTHAMPTON CCBC 7QT76023 No
19-Dec-2007 243 NORTHAMPTON 7QT70102 No
29-Nov-2007 277 NORTHAMPTON CCBC 7QT63590 No
29-Nov-2007 371 NORTHAMPTON CCBC 7QT63587 No
27-Sep-2007 170 NORTHAMPTON CCBC 7QT23892 No

07-Aug-2007 119 HAVERFORDWEST 7HV00177 No

Quentin

The "No" at the end of each entry is the concern.

This list is not a list of all ccjs against them, but all ccjs which remain unpaid.

The recent ones don't mean much - defendants get a month from judgement to pay off the ccj, and if they do, then it is not entered onto the Register of CCJs.

But they have just ignored the others, and to date it is clear the claimants have not managed to get paid.

Also notice all the Northampton ones - these will probably be undefended (or ignored) summonses issued via MCOL which they have seemingly done nothing at all about.

At the moment it shows a lot of court fees paid out by claimants who still are waiting to be paid their money.

PP9552099

My claim issued on 10 Jan 2008 for £144+£25 isn't inlcuded on the list above, nor is a claim they defended in June. Both remain unpaid although a warrant has been issued for the first (£72+£30+£35)!