Not sure if the right section but...

Guest101

eschaton wrote: »

I think you need to get a grip.


All this stuff about 'for security' etc.. - get real.

It is expected that you hand the ID over, not only to check the detail, look at photo etc.. but to also make sure it is genuine and not fake.

If I was serving and you refused to hand it over then you would have a choice of handing it over or be refused the sale.

I don't serve that many but to be fair, people like you are pretty rare thankfully.

It's hard enough for till staff being at risk of disciplinary action everytime they serve for failing an internal test purchase and likely dismissal for an externail fail - arkward people like you just make the job even harder.

But that's your company's policy, I dont wor for the company. So I do what I feel is best for me. I'm not here to serve other's, if I feel that my ID, and my personl data, is safer in my hands, that's what i shall do.

meritaten

in all my years in retail and hospitality I have never come across this! I thought I had 'seen it all'! tbh hun if you had refused to relinquish the card you wouldn't have got your purchase! its not just the written data - its the actual feel of the card. especially in a pub or club you get a lot of fake IDs and the best way to tell is often the feel of it - fake ids don't feel right!

Guest101

meritaten wrote: »

in all my years in retail and hospitality I have never come across this! I thought I had 'seen it all'! tbh hun if you had refused to relinquish the card you wouldn't have got your purchase! its not just the written data - its the actual feel of the card. especially in a pub or club you get a lot of fake IDs and the best way to tell is often the feel of it - fake ids don't feel right!

I don't mind them 'feeling' the id, just not to actually hand it over.

Kayalana99

meritaten wrote: »

in all my years in retail and hospitality I have never come across this! I thought I had 'seen it all'! tbh hun if you had refused to relinquish the card you wouldn't have got your purchase! its not just the written data - its the actual feel of the card. especially in a pub or club you get a lot of fake IDs and the best way to tell is often the feel of it - fake ids don't feel right!

Tbh though thiers always something that suprizes you last week I had someone come through my till who had a picture of Hilter in her purse no less ... :eek: Thier was also the guy who was singing to himself how he was going to break some windows and show a guy what hes made off or something I didnt catch all of it but it wasnt a song trust me.. lol

Would def add this guy to my complete nutter list though. Would rather not serve you altogether let alone alchol

Guest101

Kayalana99 wrote: »

Tbh though thiers always something that suprizes you last week I had someone come through my till who had a picture of Hilter in her purse no less ... :eek: Thier was also the guy who was singing to himself how he was going to break some windows and show a guy what hes made off or something I didnt catch all of it but it wasnt a song trust me.. lol

Would def add this guy to my complete nutter list though. Would rather not serve you altogether let alone alchol

That's quite alright, I'd rather not give you my money either beauty of this world is choice

Guest101

Kayalana99 wrote: »

Stupid thing to say because it doesn't make a differnce to me if you give me your money...it goes in this thing called a till.

You might run your own business, I don't know you

meritaten

Kayalana99 wrote: »

Stupid thing to say because it doesn't make a differnce to me if you give me your money...it goes in this thing called a till.

it made a difference to ME - Trading Standards use all sorts of tricks and if I had been found serving underage using false ID - I would be PERSONALLY liable! They take no prisoners do TS! break the law and NO excuse is accepted! even - 'well they had ID'!

edit - oops that made me sound like I disagree with you Kayalana - I was just trying to reinforce that its not personal but the employee HAS to ensure the ID isn't faked!

Goldiegirl

My eyes aren't what they used to be and with my varifocal glasses, I have get things at the right distance and right angle to read them.

I'd have to grab the OP's hand and move it around until I could read the ID!

Would probably be embarrassing for both of us!

Guest101

Goldiegirl wrote: »

My eyes aren't what they used to be and with my varifocal glasses, I have get things at the right distance and right angle to read them.

I'd have to grab the OP's hand and move it around until I could read the ID!

Would probably be embarrassing for both of us!

Or you could say, i'm sorry i cant read that, may i take a closer look? Its all about manners. Snatching it out of my hand is the problem i was raising, which is unnacceptable. Asking to see it, politely, not a problem

Georgiegirl256

eschaton wrote: »

I think you need to get a grip.


All this stuff about 'for security' etc.. - get real.

It is expected that you hand the ID over, not only to check the detail, look at photo etc.. but to also make sure it is genuine and not fake.

If I was serving and you refused to hand it over then you would have a choice of handing it over or be refused the sale.

I don't serve that many but to be fair, people like you are pretty rare thankfully.

It's hard enough for till staff being at risk of disciplinary action everytime they serve for failing an internal test purchase and likely dismissal for an externail fail - arkward people like you just make the job even harder.

Totally agree, and if I encountered someone being cagey about their ID, I'd wonder what they were trying to hide.

When I worked in retail selling computer games, we had to be so careful, if we sold an 18 rated game to someone underage, we were looking at a possible jail sentence and a £5000 fine.