Italian buyer is trying to rip me off

Tirian

Dave_Brooker wrote: »

What happens if they do a chargeback?

If the chargeback is for non-receipt, you simply provide tracking number showing the item was delivered and the case will be resolved in your favour.

If the chargeback is for "goods not as describe" then you're probably screwed because there's not really any way of proving that, for example, the mangy dog-eared torn up collectable comic book that they have is not the one that you sent.

Dave_Brooker

frivolous_fay wrote: »

Paypal will defend against a chargeback as long as you have complied with all seller protection criteria.

Fair enough.

So bascially all the people who lose out with paypal have just not done everything properly?

frivolous_fay

Dave_Brooker wrote: »

Fair enough.

So bascially all the people who lose out with paypal have just not done everything properly?

Yeah, basically.

I have asked in the past to see exceptions to the rule, and not been supplied any yet.

Dave_Brooker

frivolous_fay wrote: »

Yeah, basically.

I have asked in the past to see exceptions to the rule, and not been supplied any yet.

How about if it's a fraudulant credit card transaction, do they still protect you in that instance?

greenstreetprince

if its a fraudulant card then they surely couldnt have provided a confirmed address, in which case your a wally for dispatching a valuable item such as a mobile phone to an unconfirmed address

IN THIS CASE YOU ARE TO BLAME MORE THAN PAYPAL

Dave_Brooker

greenstreetprince wrote: »

if its a fraudulant card then they surely couldnt have provided a confirmed address, in which case your a wally for dispatching a valuable item such as a mobile phone to an unconfirmed address

IN THIS CASE YOU ARE TO BLAME MORE THAN PAYPAL

No need to shout...

I'm still not convinced, but each to their own, I'll stick to cheques.

frivolous_fay

Yep, as GSP says...

You satisfy the protection criteria, and paypal will protect you.

If it's a stolen card, or a hacked account, etc. etc. it's impossible for all those criteria to be met, at which point it's all down to whether the seller sends the goods regardless.

greenstreetprince

Dave_Brooker wrote: »

I'm still not convinced, but each to their own, I'll stick to cheques.

for dave brooker the buyer:I await the day you have your fingers burnt by a rogue seller who cashes your cheque and doesn't bother sending you goods. your bank will tell you to !!!!!! off to the police, and it will be their word against yours as to whether or nor they sent the goods or not.

for dave brooker the seller, you'll never get anywher near the volume of sales you'll get by offering paypal.

Dave_Brooker

greenstreetprince wrote: »

for dave brooker the buyer:I await the day you have your fingers burnt by a rogue seller who cashes your cheque and doesn't bother sending you goods. your bank will tell you to !!!!!! off to the police, and it will be their word against yours as to whether or nor they sent the goods or not.

for dave brooker the seller, you'll never get anywher near the volume of sales you'll get by offering paypal.

I sell really quite specialist and expensive items so people will bid regardless.

I can see your point for people who sell everyday run of the mill tat, though.

Hintza

greenstreetprince wrote: »

you'll never get anywher near the volume of sales you'll get by offering paypal.

I have to concur with this.

The one area though that as a seller I am not interested in getting involved in is mobile phones. They are a nightmare, and you will spend ages double checking buyer details etc. There are may eeasier things to sell as far as i am concerned.

I am sure there will be plenty out there who specialise in the mobile phone market and know all the pitfalls and can therefore do very well. I'm just one less competitor and good luck to all you phone sellers.