UK Gambling chargebacks laws

ajp166

I dont understand why people are saying I have no chance.... someone has done this.. surely the bank have to cover this? i accept i shouldnt have allowed someone to use my username but hey I didnt expect this... the casino already seems nervous in their emails to me.... they said its up to the bank to chase after the funds as the casinos stance is clear....

Exile_geordie

ajp166 wrote: »

I dont understand why people are saying I have no chance.... someone has done this.. surely the bank have to cover this? i accept i shouldnt have allowed someone to use my username but hey I didnt expect this... the casino already seems nervous in their emails to me.... they said its up to the bank to chase after the funds as the casinos stance is clear....

I'd say it was up to you to prove that it was someone else and not you who had made these extra deposits. Im pretty sure both online casinos and the banks hear a lot of this when people have lost a fortune when drunk playing online casinos.

I take it they didnt win then?

wealdroam

ajp166 wrote: »

I dont understand why people are saying I have no chance.... someone has done this.

Yes, and you actually know who that someone is.

Sue then for the return of your money... why don't you?

Exile_geordie

Im still wondering why you would have friends and friends of friends round, then open an account for online gambling whilst they were there. Not very sociable that like is it?

unholyangel

ajp166 wrote: »

I dont understand why people are saying I have no chance.... someone has done this.. surely the bank have to cover this? i accept i shouldnt have allowed someone to use my username but hey I didnt expect this... the casino already seems nervous in their emails to me.... they said its up to the bank to chase after the funds as the casinos stance is clear....

If a friend were to steal £2800 from your purse while you were sleeping, would you still expect the bank to cover it?

Thats the viewpoint they'll likely take - that you cant expect them to be insurers for your negligence.

Would your password really be so easy to guess from a hint to a complete stranger? If not then you need to have a talk with your friends and find out who used the money and when they'll be repaying you.

If they refused then I would be phoning the police. You might think you cant call the police on friends but if thats how they take advantage of you, why on earth would you ever want them as friends?

Money-Saving-King

ajp166 wrote: »

surely the bank have to cover this?

Why should the bank have to cover you falling alseep & having easy to guess password reminders?

By the way the bank having to cover it will in one way or another fall back on charges etc that effect other customers. Why should everyone else have to pay for your own mistakes?

fozmcfc

Don't feed the troll people.

I would imagine the OP was sitting around with the same friends (although highly questionable if they do actually have friends to be honest). Anyway they said to these friends (imaginary or otherwise), hey I know why don't we wind up people on this forum I visit.

Well I hope that's the case, otherwise the OP must be one of the most stupid people to have ever lived.

paddyrg

Party of your agreement with the bank is that you take steps to protect your account, you clearly didn't, whoops. Why should the bank refund you with their money? Did they tell you to use an easy password, get 'tired' but stay logged in with all your bank details available to a mystery gang?

If you want them to be any help at all, then you need to formalise this. If you're saying a crime was committed in your house, talk to the police, give the names of all of your friends, etc.

peachyprice

ajp166 wrote: »

sorry go fish? so the bank can't dispute it?

Erm, yes, since you've already divulged to them that you didn't adequately protect your PIN/password.

dacouch

Out of curiousity, if you had woken up and discovered your "friend" had actually won £2500 would you have refunded it back to the casino?