40 days and no info/statements

AlexisV

They have 40 days to reply. Have a look at the '40 days and nothing' thread.

AlexisV

Look up the thread '40 days and nothing yet'.

pbkclements

Hi,

Please can anyone advise my next step to reclaim charges. I have sent a request for my last 6 years charges, giving 40 days to reply together with a £10.00 covering cheque. I have received no reply & have also waster 2 30 minute sessions on wait with the Natwest complaints department.

Without the charges details, what should be my next step - Natwest seem to be basically ignioring the request & without the information I don't seem able to get much further.

Thanks,

Pete

latterton

Hi,
Ive sent my letter to my bank asking for my complete history for 2 accounts for the last 6 years. I used the letter from this website explaining theyre obliged to under the data protection act to reply and i shall seek help from the information commisioner. Its now been 42 days what should i do?:cool:

I have the number of the IOC, shall i call and explian?

Help!

markjono

hi all

i sent 5 letters requesting charges from different companies and got replies from 2 of which i have now worked out charges and sent letter requesting payment, but my problem is that barclays havent replied to my letter reguarding my 3 accounts with them x3. please help me what is my next step

regards markjono

mbna card 1 reclaiming £100 plus interest
mbna card 2 reclaiming £508 plus interest

barclays x3 no joy as of yet

ElaineE_2

markjono wrote: »

hi all

i sent 5 letters requesting charges from different companies and got replies from 2 of which i have now worked out charges and sent letter requesting payment, but my problem is that barclays havent replied to my letter reguarding my 3 accounts with them x3. please help me what is my next step

regards markjono

mbna card 1 reclaiming £100 plus interest
mbna card 2 reclaiming £508 plus interest

barclays x3 no joy as of yet

this is exactly my problem with Barclays (as posted on the manin Barclays thread). You have to go to your branch and keep chasing them at the same time leaving a letter of compaint about their tardiness and stapling to it a copy of the original letter. If you have a personal banker keep ringing them. Point out how slow they are in comparison to the other banks.
Dont give up this is what they want you to do.
Good luck
Elaine

GEMMA4784

Hi

I followed the steps to reclaim my bank charges I used the letter template and sent a cheque with it to the Halifax bank requesting for a list of all the charges over the past six years. I then received a letter to say that I would receive the information requested by the 10th April and they had also cashed the £10 cheque. I did not receive anything so I chased by telephone and could not get no where it was a recoreded message saying that all bank charge reclaims are being dealt with. I then sent a letter to tell them them that they where breaking the law by not supplying me with the information if I did not receive anything within seven days I would be forced to report them to the informations commissioner. I have now come to the point where I do not know what to do next. Many of my friends have had no problem with the halfax bank. Please Please help me I do not know what to do

Gem

bry_1

i sent the first letter requesting my partners bank charges on the 19 april from barclays bank. the 40 days were up on tuesday 29th may and i have had no reply. has anyone else had this problem?
i have now printed and sent by recorded delivery the letter template from the link in 40 days no info/statements.
i also sent £10 cheque(not cashed) i am in the first stages of this process so i will keep you all informed

grappenhall

I sent my initial letter and £10 at the beginning of April. I have had no reply.
You suggest telephoning but there is no telephone number available for Halifax in Trinity Road Halifax. What do I do now? Please help.

Dave123

hi all... statements for business account arrived today...requested on 6th of march...with a letter saying they have gave me a goodwill gesture of £105 and credited my account .. lol at that... i'll be claiming around 4k i reckon they are a tad short..oh and they sent them 'free of charge ' but still cashed my £10 cheque ...cheers Dave