Having difficulty putting someone on 'Ignore'

edited 30 November -1 at 1:00AM in Site Feedback
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wherediditallgowherediditallgo Forumite
2.9K Posts
edited 30 November -1 at 1:00AM in Site Feedback
I know the person exists, because they post regularly, but I can't get to put them on my 'ignore' list. I've tried doing it from my profile & from theirs (using the "Add *** to your Ignore List" link), but all I get back is "The user '***' was not found in the database. Please go back and correct this problem. You may want to check out the member list." I've checked the member list, & it still won't work.

Other people seem to have had issues with this over the last couple of months too (something to do with the member name starting with a capital letter), so please can someone advise what to do until this situation is fixed. Is there any chance of it being done in the closedown for the makeover this week? Thanks.
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