M@S Poor response

shaun_from_Africa

Some retailers do lower the price of food items that are nearing their sell by date but when they do this it will only be because they think that they will end up with unsold items when they close.

Maybe M&S know from experience that the quantity of goods that they get delivered will be lower than that generally demanded by their customers, hence they will have no unsold goods and no need to lower the price of the ones left on the shelf.

If they did start reducing the price of more items, who do you think would end up paying for this?

Money-Saving-King

Azari wrote: »

That merely demonstrates that either you don't understand sell by dates or you don't really fully grasp the concept of 'fresh'.

ILW wrote: »

Please explain your concept of "fresh".

Azari wrote: »

Just use a dictionary. It's not difficult.

You're probably best doing that yourself as well!


fresh (frsh)
adj. fresh·er, fresh·est
1. New to one's experience; not encountered before.
2. Novel; different: a fresh slant on the problem. See Synonyms at new.
3. Recently made, produced, or harvested; not stale or spoiled: fresh bread.
4. Not preserved, as by canning, smoking, or freezing: fresh vegetables.
5. Not saline or salty: fresh water.
6. Not yet used or soiled; clean: a fresh sheet of paper.
7. Free from impurity or pollution; pure: fresh air.
8. Additional; new: fresh evidence.
9. Bright and clear; not dull or faded: a fresh memory.
10. Having the glowing, unspoiled appearance of youth: a fresh complexion.
11. Untried; inexperienced: fresh recruits.
12. Having just arrived; straight: fashions fresh from Paris.
13. Revived or reinvigorated; refreshed: I was fresh as a daisy after the nap.
14. Fairly strong; brisk: a fresh wind.
15. Informal Bold and saucy; impudent.
16. Having recently calved and therefore with milk. Used of a cow.
17. Slang Excellent; first-rate.

I think you'll find a product that is in date is not "not stale or spoiled". It therefore can be classed as recently made because if it contained any vegetables they certainly wouldn't have been "Not preserved, as by canning, smoking, or freezing". Fresh bread would have a date to be sold before it becomes "stale or spoiled" therefore the op's product is been to be fresh as it won't conform to any of the negative points in the definition of fresh that define a product as not fresh.

Pollycat

FOREVER21 wrote: »

Hi, to all those who have slated the original poster, I too have purchased something with I day shelf life left, leaving work I realised that I needed milk dashed into M&S and picked up a bottle ,yes I know I should have checked date but on this occasion I was rushed. Got home to find I had 6 pints of milk to use within 1 day.
Telephone call to M&S resulted in letter the same as op but with a £5 voucher.
Right I have got my tin hat on but remember it is a MSE SITE.:rotfl: AND I SAVED.

This is my first post on this thread and you don't (at least I think you don't) need your tin hat on.

Maybe you got a goodwill gesture of £5 voucher because of the tone you used in your telephone call?

Maybe you didn't mention to M&S that - in your opinion - the product should have been reduced?

hubb wrote: »

I purchased a product in their store for full price. As the product has to be kept in the fridge I took them home I found they sold me them on the same date they were expiring. I contacted customer services to ask why they hadn't reduced the price as they date had expired

Surely they are worng not to refund some amount ? This doesn't seem legal.

And the OP says he told M&S the product was out-of-date ("expired") when, according to his first post, the product expired that day - so not actually "expired" at the time he bought it.

hubb wrote: »

I purchased a product in their store for full price. As the product has to be kept in the fridge I took them home I found they sold me them on the same date they were expiring. I contacted customer services to ask why they hadn't reduced the price as they date had expired

And maybe the OP actually queried (or accused) M&S of doing something illegal and the person dealing with his complaint didn't like the tone of the letter.

hubb wrote: »

Surely they are worng not to refund some amount ? This doesn't seem legal

Or maybe it was just a different part of M&S you both dealt with and you were just lucky.

stephen77

ThumbRemote wrote: »

Has OP said they didn't have time to check the use by date?
In any case, maybe they needed to catch a bus. It's not hard to grasp that people may be rushed at one point in the day and have plenty time later on.

.

The OP has not mentioned they did not have time to check.
All they have said is they did not check until they got home.

Its not hard to look at a shelf life date. Most dates on fresh foods are clearly displayed. If they regulary buy the item, then its going to be in the same place as last week.

peachyprice

stephen77 wrote: »

Its not hard to look at a shelf life date. Most dates on fresh foods are clearly displayed. If they regulary buy the item, then its going to be in the same place as last week.

Clearly, for some people that is just too difficult

Azari wrote: »

I for most people, this is a bit too much effort when you may be buying a trolley full of items.

They don't expect to have to read every label
if you habitually buy something from a certain supplier and it is always fresh, and has a week to go before its sell by date, not everyone checks said sell by date every time.

And if you do you have OCD (actually I feel rather belittled and ridiculed by that remark).

Azari wrote: »

It may be that you have some form of OCD or other paranoid condition that causes you to obsessively check sell by dates or other items of information but you need to understand that that is not normal. Most people tend to trust others to maintain a standard.

Takeaway_Addict

hubb wrote: »

Thanks to those that understand at least but you always get packs of wolves here whatever you post. You just have to filter out the clag.

Actually no you don't, what you get is people telling you you are an idiot if you are an idiot or you have made a stupid complaint if its a stupid complaint.

You did the latter.

Azari

Hermione_Granger wrote: »

And you would never do something like that would you Azari?
You are a total hypocryte

Oh, Hermione, Hermione, Hermione,
You are, indeed, the queen of irony!

You make a post and call someone a hypocrite (which would have been even more impressive if you could spell it) for criticising others.

who only seems to post to get a reaction from others.

Well, if that were the case, it certainly worked on you.

Personal attack.

Actually, no. If you understood what a 'personal' attack was, you would see that it has to be directed against a person. The word 'personal' is there to distinguish it from criticising a group - which is what I did.

On the other hand, your calling ma a hypocryte[sic] is a personal attack which is what make the irony of your post so exquisite..

Questioning peoples intelligence.

Because, of course, no one ever says anything unintelligent here and all posters have exactly the same IQ.

Azari

peachyprice wrote: »

And if you do you have OCD

No, not necessarily, but it could be an indicator of OCD.

Hermione_Granger

Azari wrote: »

Actually, no. If you understood what a 'personal' attack was, you would see that it has to be directed against a person. The word 'personal' is there to distinguish it from criticising a group - which is what I did.

Like this you mean?

It may be that you have some form of OCD or other paranoid condition

Pollycat

Azari wrote: »

What some people here do not seem to have the wit or intelligence to comprehend is that if you habitually buy something from a certain supplier and it is always fresh, and has a week to go before its sell by date, not everyone checks said sell by date every time.

Actually, Azari, I have the wit and intelligence to realise that humans do sometimes make mistakes and therefore I don't assume that everything on the shelf still has a week before the sell-by date.

But Hey!

As I said on the "Police 'misconduct' and Rug Doctor" thread, if ever the Earth is threatened and they need to find the very best examples of humanity to send off in a rocket, people who always read all the terms and conditions, never forget to make a payment, never make a mistake about a date and never, ever, use a word like 'scam' of 'swindle' without checking to ensure they are using the very strictest dictionary definition - and of course always check sell-by dates before purchasing - they can come and knock on my door.

.