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What laptop?

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  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    21Twinkle wrote: »
    YES I do know what a DELL service tag is
    But - this is NOT a dell PC is it ?

    Keep up...
  • first78
    first78 Posts: 1,050 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Closed and NiftyDigits, you're fantastic!! Uninstalled Rapport and now my computer is working again!! Thank-you so, so much!!

    It does seem to be running quite slowly though, is there anything I can do about that?
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    first78 wrote: »
    Closed and NiftyDigits, you're fantastic!! Uninstalled Rapport and now my computer is working again!! Thank-you so, so much!!

    It does seem to be running quite slowly though, is there anything I can do about that?


    Create your recovery disc in the first instance and then refer to closed for a 'tidy up'.

    Where is that Service Tag?
  • closed
    closed Posts: 10,886 Forumite
    edited 22 June 2013 at 9:59PM
    Got there in the end, post a hijackthis log and physical ram total and commit charge from task manager to look at the slowness.

    Do you have a means of backup, eg external hard disk?
    !!
    > . !!!! ----> .
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