UK Parking Control Ltd - ticket issued....

Flyazure

I understood No letters or exact details should be posted publicly as the parking companies monitor this forum?

I was always asked previously to post such info on PM's??

zzzLazyDaisy

There may sometimes be good reason for keeping letters off the forum when you are dealing directly with a parking company - for example if you are already in the court process. But as has already been pointed out UKPC never do court.

You are posting under an anonymous username, so there is little chance of UKPC identifying you, and even if they did, the worst it will do is to alert UKPC to the fact that you are not willing to be a push over, and are about to add to the number of formal complaints being made against them which will (hopefully) eventually cause them to be sanctioned

There are lots of regulars on here who are happy to help you. Just post your letter(s) here.

Daisy

Edit - I have just read the whole thread - sorry if this sounds harsh, but if you had spent as much time following the advice on here as you have posting queries about the advice given, you would probably have already sent your appeal to POPLA by now. However, I realise things are tough for you right now so I will dig out a letter for you to send.

zzzLazyDaisy

PPC NAME
Address

DATE

FORMAL COMPLAINT

Dear Sirs

Parking Charge Number xxxxxxx
Vehicle Registration Number xxxxxx

I am the Registered Keeper of the above vehicle. I am writing to lodge a formal complaint regarding your company's refusal to issue a POPLA code, and your unlawful insistence that I must identify the driver.

Specifically:

On [date] I raised an appeal with your company against the above PCN.

On [date] you wrote to me acknowledging my letter, but refusing to deal with my appeal and unlawfully stating that:

"in order for your appeal to be investigated further, please could you provide the name and address of the person who was driving the vehicle at th time of the offence. Unfortunately we are unable to answer any of your points raised in your appeal until we receive these details."

This is a clear breach of the Protection of Freedoms Act 2012 and the BPA Code of Practice both of which make provision for the Registered Keeper to handle this matter, and most certainly do not impose any obligation whatsoever on the Registered Keeper to identify the driver, as you appear to be implying.

Accordingly I have now made formal complaints to Steve Clarke of the BPA and also to the DVLA concerning your unlawful conduct in obstructing my legal right, as the Registered Keeper, to appeal to POPLA.

PLEASE NOTE: In the circumstances I expect you to cancel this charge, however if you refuse to do so, you should send me a verification code in order that I may pursue an appeal to POPLA as the Registered Keeper as is my lawful right.

Finally, I apologies for the somewhat delayed response to your earlier letter. I am currently the sole carer for an elderly relative who is terminally ill with cancer, and I am sure you will appreciate that this takes priority in my life over dealing with a parking company that has no regard for the law, or for the rules of it's own regulatory body.

I require your reply within 14 days.


Yours faithfully

PRINT NAME

CC:

Steve.C@britishparking.co.uk
elizabeth.symonds@dvla.gsi.gov.uk

Coupon-mad

That's superb, Daisy! :T Send it, Flyazure!!

Flyazure

Thank you Daisy,

This really helps .. Should I add further breaches of the BPA code such as lack of signage, chasing me ahead of defined deadlines or keep it simple at this stage as you have written and simply copy the same exact letter sent to the PPC, to dvla and BPA, perhaps to Trading standards as well?

Umkomaas

How many more questions OP?

Just do it!

Flyazure

No need to be rude Umkomaas.

As I need to be certain I understand what to say and to whom, I asked for confirmation of what exactly I must do!

Umkomaas

Flyazure wrote: »

No need to be rude Umkomaas.

As I need to be certain I understand what to say and to whom, I asked for confirmation of what exactly I must do!

Rude? I don't think you'd want to see me being rude! I was actually trying to encourage you to send it off.

I think you've had it explained via numerous posts what to do, but you seem to come back with more questions. You really are in danger of missing out on what you need to do and then being ignored from here, because no matter how much input we make, you keep coming back with more and more questions. There's only so much we can do! This has been going on for almost 5 months now and we're no further forward.

There has to be a time when you (as they say in the Nike advert) 'just do it!.

kirkbyinfurnesslad_2

Yes agree with the above you really need to grab the bull by the horns and get on with rather then just asking more and more questions when u have been given more then enough information

Flyazure

Excuse me for trying to ensure I understand what to do. The letter says I have complained to the dvla and BPA and the letter is addressed to the ppa. I see I will have to guess what to do and in what order?
This letter goes to the ppa and can be CC'd to the dvla and BPA but this fails to conform with the content of the letter which implies I have already complained. If you get it wrong this is serious.... But I will have to guess as my questions are amounting to stupidity in the eyes of those on this forum. 5 months is a ridiculous statement. I sent my soft appeal and had it refused, not 5 months ago...