FREE SKy+ and installation + no monthly charge

drdodds

I called again yesterday (3rd time) fully prepared to just pay the £99 (+30) and £20 for by broadband installation as I'd had enough and was sick of it but thought I might as well ask one last time......

I asked to be put through to cancellations and instead of saying all the rubbish about missing all the programmes etc and I want to cancell, I said I've been with you for 4 years, I'm perfectly happy with you but I'd really like sky+ and I have seen all these offers on forums etc saying I can get it for £49+free etc.

I was told the best we could do is a new box for £99+free installation. Sensing some progress I asked why these other offers exist and how people get them only to be told we're not like customer service where the offers are the same for everyone, all our offers can come and go from one hour to the next and you just have to be lucky and call up when we have just had some discount boxes released. At this point I said surely that's completely unfair not to give everyone the same deal and can I speak to a manager please. After a nice long pause, he came back and said .... long story short £49 + free installation.

As an added bonus I got the broadband with free installation too which is another £20 saved.

I'm not sure if persistance was anything to do with it but perhaps trying to get the advisor to admit the variability then speak to a manager may help someone else in this situation to make some progress sooner as making many phone calls with no idea of the probability of success for the first 20 mins makes you borderline suicidal!

Jo4

matkavs wrote: »

I phoned upto cancel last week.

They said ok, will be cut off 24th august lol

I will wait and see if they call me, if not no harm no foul, watch most of sky's programs via the net anyway. :T

Can I ask how do you watch sky's programmes on the net and how much does it cost?

happy2bhere

Read some of the posts, don't have the time to read all of them, so i apologise if my question has already been answered. I was a sky customer, cancelled over 2 years ago, but still using skycard and sky box to access freeview channels. So, is there a way that i can re-subscribe with sky to get free monthly sky+ box and free sky+ subscription? Do you have to be paying a subscription charge for normal sky channels before eligible for free sky+. Really, really want sky+ but can't afford normal sky subsricptions!!!

stugib

Is anyone aware of any nice and easy, no haggling, just ring-up-and-get-it offers for free Sky+ for new customers on at the moment? Sky's website just saying £99+£30, and my mother-in-law, who this is for, isn't the type to argue and get the best deal

My wife took out a Sky contract when living at home >6 years ago, and her mother's been paying the subs ever since even though my wife moved out years ago. Sky have 'kindly' offered to let her transfer over the contract to her mother but this means she'll be committing to a fresh 12 month contract for no benefit, so I'm thinking the best way is to cancel the current contract and get her to ring up as a new customer (even though same address/payment details).

She's also after Sky Broadband so she should be in a strong position but it'll be easier all round if she can just ring up and order it without having to bargain.

deanos

stugib wrote: »

Is anyone aware of any nice and easy, no haggling, just ring-up-and-get-it offers for free Sky+ for new customers on at the moment? Sky's website just saying £99+£30, and my mother-in-law, who this is for, isn't the type to argue and get the best deal
.

Go via Quidco and get £85 cashback, and £10 credit on your Sky account when buying online, thats the best offer on Sky+ at the moment.

Stubert

happy2bhere wrote: »

Read some of the posts, don't have the time to read all of them, so i apologise if my question has already been answered. I was a sky customer, cancelled over 2 years ago, but still using skycard and sky box to access freeview channels. So, is there a way that i can re-subscribe with sky to get free monthly sky+ box and free sky+ subscription? Do you have to be paying a subscription charge for normal sky channels before eligible for free sky+. Really, really want sky+ but can't afford normal sky subsricptions!!!

Sky have scrapped the Sky+ ten pound monthly subscription however you do still have to pay £10 a month for multi-room if you want that. I would have thought if you were buying a sky plus box (with the 'free' subscription) you'd have to take out a new contract (due to that).

jenyjane

Peartree wrote: »

I think there is a degree of confusion on this board though about the 'free' Sky+ box offers and no clear distinction is being made as to whether the boxes being offered are new or refurb. Has anyone out there, definitely and without a doubt, been offered a new Sky+ box free?

i was called up 3 weeks after i cancelled and offered free sky+ and £25 credit on my account. at the time i didnt ask if was new or refurb and he didnt mention it. when it arrived it was a new box- its still got the plastic on the front and came with unused fittings and packaging. this was about 6 weeks ago.

so yes i was offered a new free sky+ box :j

deanos

happy2bhere wrote: »

Read some of the posts, don't have the time to read all of them, so i apologise if my question has already been answered. I was a sky customer, cancelled over 2 years ago, but still using skycard and sky box to access freeview channels. So, is there a way that i can re-subscribe with sky to get free monthly sky+ box and free sky+ subscription? Do you have to be paying a subscription charge for normal sky channels before eligible for free sky+. Really, really want sky+ but can't afford normal sky subsricptions!!!

You have to subscribe to Sky to get Sky+ for free otherwise its £10 a month

RichardPON

Well here's where I am as of today.

Cancelled Sky two weeks ago. That was quite genuine, as with the full movies and sport package, it's near on £600 a year.... which is an absolute fortune for average programming, and no recording facility.

Got a call yesterday asking me to come back to Sky, with an offer to upgrade for £49 for a brand new box. After telling the sales advisor that I'd been offered that same deal when I cancelled, and that I wasn't interested in giving Sky any more money, he went away and came back with a £49 deal, plus a £20 credit on next month's bill.

I agreed to the deal, but said that I couldn't make payment now, as it was midday and I was at work like normal people. I was told I could have a callback at 6:30p.m. that evening.

Needless to say, the call never came, so I called back to be told that that offer should never have been offered in the first place, and all they could do was offer me the £49 deal with no credit.

After being shunted around various depts, I was put on hold for 20 mins last night at about 8:40, whilst trying to be transferred to a department, only to be cut off at 9 p.m. as the department had closed.

THEN, recieved a phonecall at 12 p.m. today, offering me the £49 deal again - totally unconnected to yesterday's call. I explained the previous deal I had been offered only to be told that all deals are point of call deals only and cannot be honoured at any other time. Have rung, spoken to a dozen people, have had my blood pressure raised by dealing with incompetent halfwits (do they have that as criteria on the application form?) and am still no further on.

If it wasn't for my love of sport, I'd happily keep the cancellation going as a matter of principle, but I do want Sky+. Unfortunately, now I'm loathed to give them a penny to upgrade, after having been accused of being a liar by one member of staff, and have another totally talk straight over the top of me.

Stinking letter to someone relatively high up methinks.......

whitemouse75

is it worth all that hassle to get 20 quid off? and if you had the time to discuss it at work 2 days in a row, why not just pay there and then?


seems some people expect a little too much.