FREE SKy+ and installation + no monthly charge

Dpk

nettles wrote: »

I called on Wednesday and was offered £49 new sky+ box with £60 installation fee. Apparently this offer has been on my account since 2005??? I didn't go through to cancellations though, cos I am scared they would just say well we don't get much out of you (£15 per month) so its not worth offering anything to keep you with us!

I told her I would think about it but there is no way I am paying £60 for installation.

Had the same offer on Wed as well but with free fitting
Try again next week and hold your nerve

Faz

Just thought I'd add my experience

As a customer who's paying £37/month and out-of-contract by 3 months, I called saying I wanted to cancel with the 'not at home when i want to watch my programs' blurb. She suggested the sky+ and said she could do it for me for £49 installation with a new box. No mention of refurbed free boxes and when I asked she said that offer was limited to a week? Err don't think so. I said I'd think about it and call back.

Called back 30 mins later, a friendly chap on the phone greeted me. I said I was interested in the free refurb box the lady told me about earlier (see what I did here? haha). He said he wasn't sure if any were left, after 2 mins on hold he got back to tell me that they had one left and that i was a lucky man(!).

So in short, it took 2 phone calls but I managed to get a free refurbed box. Fitting next week..

Result!

Thanks everyone in this topic for the advice etc.


Got a question though, are there any particular boxes to go for from the refurbed stock? The guy didn't know which box I would be getting.

sco0ter

Faz wrote: »

Got a question though, are there any particular boxes to go for from the refurbed stock? The guy didn't know which box I would be getting.

If they only have one left then you dont really have a choice..

porridge

Faz wrote: »

Just thought I'd add my experience

As a customer who's paying £37/month and out-of-contract by 3 months, I called saying I wanted to cancel with the 'not at home when i want to watch my programs' blurb. She suggested the sky+ and said she could do it for me for £49 installation with a new box. No mention of refurbed free boxes and when I asked she said that offer was limited to a week? Err don't think so. I said I'd think about it and call back.

Called back 30 mins later, a friendly chap on the phone greeted me. I said I was interested in the free refurb box the lady told me about earlier (see what I did here? haha). He said he wasn't sure if any were left, after 2 mins on hold he got back to tell me that they had one left and that i was a lucky man(!).

So in short, it took 2 phone calls but I managed to get a free refurbed box. Fitting next week..

Result!

Thanks everyone in this topic for the advice etc.


Got a question though, are there any particular boxes to go for from the refurbed stock? The guy didn't know which box I would be getting.

its highly unlikely that you will get a refurb box, you will most likely get a new box.

jamstaruk

i got the offer everything for free a few weeks ago and im wondering how we lived without it great for when the door or phone goes and very easy to record plus got the added bonus of sky movies for just a quid for 3 months :beer:

wsanderson

Does anyone know if the new SKy+ boxes they are installing are all PVR3?

pamperedprincess

I have been following this thread with great interest and finally got the courage to phone today.

I got offered lots of silly 'offers' and got put through to various departments with no luck until I said how disappointed I was that all these offers only applied to returning or new customers and what did I get for loyalty. The guy said he agreed and suggested I call 08700248973 and ask them. I did this and my FREE Sky+ box is being installed FREE on Thursday!!!

Thanks to OP and to everyone else who has had no luck - DON'T GIVE UP!!

Dugsy_2

pamperedprincess wrote: »

I have been following this thread with great interest and finally got the courage to phone today.

I got offered lots of silly 'offers' and got put through to various departments with no luck until I said how disappointed I was that all these offers only applied to returning or new customers and what did I get for loyalty. The guy said he agreed and suggested I call 08700248973 and ask them. I did this and my FREE Sky+ box is being installed FREE on Thursday!!!

Thanks to OP and to everyone else who has had no luck - DON'T GIVE UP!!

did you threaten to cancel? wot did you say to the guy on the end of the phone no. ? gonna try it today
thanks

chocdonuty

Interesting but very long winded thread! I wanted sky + to start with but wasn't prepared to pay the £10 a month charge so I just have the standard £15 package and base broadband (free!) I did try to phone up last night but was told it was £159 + £60 told her that was far too much and threatened to cancel when my contract ends, she really couldn't give a stuff and wouldn't budge. Thing is I have realised I am in credit by £45 , all due to their !!!!-ups with the broadband fees and refunds ect. I haven't actually overpaid though, do I keep quiet and ask about the sky plus at a later date when it is all sorted or do I risk the relising their mistake and get sky + now. I know when I get it I won't be able to live without it!

BelovedChocolate

Have just spoken to Sky asking to cancel and they have offered sky+ for only £49 but I kept pushing and she refused point blank to cancel my account...any ideas to get box for free.....I asked about refurb box but she said they didnt have any!