Need any help with Sky?

penrhyn

Cheers, I'll be cancelling the movies when the half price deal runs out in July. Bit of a dearth of good stuff on atm. I'm recording The Caine mutiny at the mo (ch 5), now where are those strawberries?

AllSpent

I currently have Virgin (which is a load of cr...) because the flat I rent is within a GradeII listed building. The management company are a bit hard-headed about a communal dish for those of us who don't want Virgin. Do you have any knowledge where this has been allowed, or how to best go about requesting it. Could it be placed discreetly?

bclark

Hi Blackburn,

I am keen to take up MSE's 50% off offer as I am moving at the end of May but seeing as the code expires on May 2nd would there be any issues with my signing up but arranging for installation 3 or so weeks later?

MrsE_2

Heinz wrote: »

I have Entertainment Extra Sky channels package.

What is Entertainment Extra Plus and how much extra is it?

I was going to ask this?

Will I be put on it automatically?

Or does it cost extra?

Blackburn

bclark wrote: »

Hi Blackburn,

I am keen to take up MSE's 50% off offer as I am moving at the end of May but seeing as the code expires on May 2nd would there be any issues with my signing up but arranging for installation 3 or so weeks later?

we have dates that usually stretch 2-3 weeks into the future, should be fine, just ask and they'll bring a list up for your area.

Blackburn

MrsE wrote: »

I was going to ask this?

Will I be put on it automatically?

Or does it cost extra?

Costs £5 more. Not automatic it's a new 12 month contract.

pen1

Given that Entertainment Extra+ is a "TV Pack" and is advertised as such, how can it be subject to "a new 12 month contract" when Sky's terms & conditions allow tv packs to be downgraded with 31 days notice?
http://www.sky.com/products/tv-packs/

Blackburn

Yes, outside the 12 months, you can't downgrade your entertainment at 31 days notice whilst in contract can you?

pen1

2. Subscription Payments
...(b) You can select a different Service. If any change will result in a reduction to your Subscription Payment you must give us at least 31 days notice ....

http://www.sky.com/shop/terms-conditions/tv/

• I could upgrade to any other tv pack without entering a new 12 month contract.

• I could reduce my subscription to the lowest-priced pack (Entertainment), by giving 31 days notice, even if I were in a minimum term.

I followed the order process (before abandoning it) for an existing customer earlier today- the order summary referred to the terms & conditions and the terms & conditions said I could downgrade with 31 days notice.

I sense confused advertising and mixed messages regarding terms & conditions.

Blackburn

Hmmm, well EE+ is 100% new 12 month contract, says on our system every time we upgrade them.