Nationwide online banking problem

Archi_Bald

Dustykitten wrote: »

I'm struggling with their website again today. I reallly don't want to clear my cookies and things as I find them too useful.

If you install the free version of ccleaner, you can selectively clean your cookies. For example, keep everything apart from Nationwide cookies.

Dustykitten

Yes not done anything special to Chrome. It used to work fine and then one day stopped and has never worked since then. I have used CCleaner before so I will have a go of that over the weekend - thanks. I wonder if whatever they do will solve my problem?

rb10

Dustykitten wrote: »

I wonder if whatever they do will solve my problem?

I doubt it - it looks like just general scheduled maintenance/upgrades from the content of the message.

Your problem is most likely an issue on your computer, rather than with Nationwide's system (as it's working fine for everyone else).

The_pc_tech

I think that's highly considerate of them to schedule maintenance in the small hours of a Sunday as apart from a handful of folks I doubt many will be doing their banking then and I suspect Nationwide will have taken a look at their network traffic patterns before making this decision in order to minimise impact.

As I say to others on other forums who complain about their broadband going down at 3.30 a.m., just like your car/motorbike/heating system, mainteance is sometimes required to keep it running smoothly or improve its performance, if you are unhappy with the time suggested can you suggest a better time?

I'll work my way back through the thread and see what I can suggest DustyKitten but as others have suggested, clearing your cache is a good idea as a starting point, you should be able to untick cookies so that these are not affected.

The_pc_tech

@Dustykitten

Your issue is that the site will not work correctly via Chrome or is just slow via Chrome?