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Reclaim Unfair Bank Charges article discussion Part II

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  • Can anyone HELP i sent a letter to barclays bank 12 days ago for bank charges i have incurred got a reply today saying they would look into the matter but it would take up to 8 weeks i think this is too long and they are trying to stoll the matter has anyone had the same thing? what should i do next?
  • Stephen_Leak
    Stephen_Leak Posts: 8,762 Forumite
    1,000 Posts Combo Breaker
    burgieboo wrote: »
    Can anyone HELP i sent a letter to barclays bank 12 days ago for bank charges i have incurred got a reply today saying they would look into the matter but it would take up to 8 weeks i think this is too long and they are trying to stoll the matter has anyone had the same thing? what should i do next?

    The letters saying that they are investigating and have 40 days to respond are little more than acknowledgements of receipt and attempts to make you give up and go away. The 40 days timescale only applies if you are going to escalate the claim to the [URL=“http://www.financial-ombudsman.org.uk”]Financial Ombudsman[/URL].

    If you have not received a full reply by 14 days from the date of your first letter, send them the second “Letter Before Action” letter, giving them another 14 days to respond or else you will start court proceedings. If you have not received a full reply by 14 days from the date of your second letter, start court proceedings on the [URL=“http://www.moneyclaim.gov.uk”]MCOL website[/URL].

    Please read the [URL=“http://forums.moneysavingexpert.com/showthread.html?t=400981”]Reclaim Bank Charges Help[/URL] thread.
    The acquisition of wealth is no longer the driving force in my life. :)
  • Insomniac666
    Insomniac666 Posts: 394 Forumite
    Tee37 wrote: »
    Bank Halifax
    Amount reclaimed £783.35
    Amount paid £934.55

    The process began on 23rd March with first letter until today with a letter saying money would be paid into my account in the next 5 days :T

    I did the two letters and included interest. Got to court stage, they acknowledged claim and in between sent me a letter to say charges were fair but made no mention of case at court, so i got a bit worried. But letter turned up today, paying charges, plus interest and court costs "without any admission of liability"

    :beer: :money: Cheers Martin:j

    Tee


    I'm also after charges back from Halifax mine are over £5300 ~(before Interest) though I've only asked for the £5000 (only I say!!!), when was your first letter requesting repayment? was that the 23rd? or was that when you first sent for the Statements?
  • geoff1057
    geoff1057 Posts: 198 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    started court action against MBNA , issued on 22/5/07, they havnt,acknowledged or defended yet, if they didnt reply, when and what would be my next move, ??????
  • jayneg_2
    jayneg_2 Posts: 100 Forumite
    LozBingley wrote: »
    send me a private message (by clicking my name) and leave your email address and I'll recalculate it for you. :)

    Alternativly the simple calculation is 0.021% per day
    ie total claim before interest x number of days from claim x 0.00021

    Hi Loz

    thanks for getting back to me. Just tried to clickon your name and it said you had chosen not to accept private email and therefore couldnt get through. Do I use the calculation you have provided on your message? I calculated interest on claim up to 31 Jan but nothing since then. Also I have further 300 charges since 31 Jan - not sure how to calculate the interest on these. Do you know anything about a "wasted costs order" I have heard them mentioned but have not done anything about costs on my claim. I have to have these in 14 days before hearing which is 4 July so I want to get the bundles out Thursday this week at latest. REALLY appreciate any help JayneG
    Nat West - MCOL March - FatWest defended - hearing date 4 July - 2300 claimed and still having charges put onto account!!

    HSBC - sent 14 day - still waiting for reply. MCOL by end of week - claiming 795 - eventually paid out £560.

    Halifax - sent for statements Feb - cheque cashed - nothing received - reported to FSA - paid up almost amount claimed before official complaint registered with FSA
  • MandyG_3
    MandyG_3 Posts: 69 Forumite
    hi everyone

    I hope I am posting this in the right place

    just found out about reclaiming bank charges

    we have had loads of charges over last 4/5 years - we were having financial difficulty due to husband being ill and not being able to work - we weren't entitled to any help as we had a mortgage - hence debt got bigger and bigger - all becasue we needed money to live off of - none of our debt was down to being silly and spending on random stuff

    We entered into an IVA in january, would we still be allowed to try and claim back any charges?

    I reckon we should be due over £1000 in charges - maybe more

    I have the template to ask for a detailed statement of all charges - so will be doing that tomorrow.

    thanks for any advice

    xx
    :jDebt free from 2010:j
    (except for mortgage lol)
  • hi this may sound silly but from what date do I claim ie when I first requested my charges it took 3 months for them to arrive or from to-day when I write the letter asking for my money back thanks
  • lindilou39
    lindilou39 Posts: 927 Forumite
    hi this may sound silly but from what date do I claim ie when I first requested my charges it took 3 months for them to arrive or from to-day when I write the letter asking for my money back thanks
    lizzy go to the reclaim your charges help thread, if you read some of EdinburghLass,s posts she has placed the link in her signature..

    Lin
  • Hi,

    I've downloaded a copy of the template for re-claiming unfair bank charges. Does anyone know what you should enter in the 'account details' space if you don't actually remember your account number. It was over 4 years since I had this credit card (american Express) and I have no record of the number. Would name and previous adress suffice?

    Thanks
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