Reclaim Unfair Bank Charges article discussion Part II

rubylips_2

hi everyone!!!
I asked my bank the HALIFAX for my money back due to financial hardship.
(had to leave my job due to 2 heart attacks)
That was 10 weeks ago!!!
On the 17th of June they asked me to fill a form in of my expenditures.
Did that and promptly sent in back recorded delivery.
Rang them last week to see how far my claim had progressed only to be told as i had not mentioned financial hardship my claim was on hold!!!
SO WHY SEND OUT EXPENDITURE FORMS??
I know i stated it as a kept a copy for myself.
So from the 17th of june till today is 8 weeks and not so much as a letter from them.
does this mean ive won as they have not replied to me in the last 8 weeks due to default on their part?
hope someone can answer this for me...ta

shamrock7

shamrock7 wrote: »

Could anyone advise if maternity pay is classed under financial hardship? I have a claim on hold at the moment with RBOS. Thanks!
Anyone??? Thanks

fedupwiththeworry

Quick question pls.

I wrote to the Abbey a few months back complaining about 1 particulars months charges. They then sent me all the gubbins about the test case/on hold etc etc. Wasn't supposed to be a claim as such merely a complaint....

Anyhow, I now want to put in a claim for all charges over the years so do I just write again, which would include the month they "apparently" already got on hold ?

Thx for your help

GingerBloke

Hi, can someone please tell me why my post on 9th August has been deleted????

shooter

Hi GingerBloke
If its your post about barclays charges it on this thread

Reclaim Unfair Bank Charges article discussion Part II

Post# 3506

fedupwiththeworry

anyone ?

Thx

dragonfly1977

Yes, i would claim for all the charges over the past 6 years. If your first letter was only a complaint i would start over and use the template letters from here and follow the usual proceedure

shamrock7

Could anyone advise if maternity pay is classed under financial hardship? I have a claim on hold at the moment with RBOS. Thanks!
Anyone??? Thanks
Please???x

vanman7

I hand deliver all my letters to my local branch so i can be sure they have not been lost in the post.
Recently i started my claim under financial hardship sending my own budget sheet with all my details of income and out come. Then about 2 weeks later they sent one of there own which needed to be filled in with exactly the same details.
I handed this in nearly 2 weeks ago and phoned today to ask how long it will take. I was shocked to be told that they had not recieved my form and would ask my local branch if they had seen it. I was somewhat surprised to be put through to my local brach deputy manager who remembers seeing the form herself and putting it in the internal mail. she later called me back after making some enquires as to where it would be, but said that it had not reached its destination and she would arrange for another to be sent out. I then told her that she can send one if she likes but i will not be filing out another but i will be calling in the Data Protection Services as they have lost my personal details of my bank and my expendatures.
Then about an hour later i get a call from some one much higher up in halifax saying that they will try and proccess my claim using my own budget sheet.
Amazing what happens when you complain.
I am now in the proccess of making my complaint online to the ICO.;)

veccy77

HI ALL, I HAVE BEEN FIGHTING THE FINANCIAL HARDSHIP FOR TWO WEEKS NOW, PHONED HALIFAXS CUTOMER RELATIONS OFFICE 08457253519. THEY ARE FAIRLY HELPFUL, IVE ALSO BEEN OVERDRAWN FOR 3 WEEKS:mad: , THIS MORNING I RECIEVED A A4 3 PAGE LETTER BABBLING ON ABOUT THE LAW AND FAIRNESS BLAH BLAH, AND NO IN THERE EYES ARE IM NOT IN FINANCIAL HARDSHIP, SINGLE MUM 2 KIDDIES HIGH RENT AND UTILITY BILLS ETC ETC, LOW INCOME JOB, DRIVE FOR A LIVING PETROL EVERYDAY, BUT IN THE LETTER WAS A FORM TO FILL OUT FOR EXPENDITURES, SO SENT OFF AND FINGERS CROSSED. HAS ANYONE GOT FURTHER AND WOT KIND OF REPLY SHALL I EXPECT :eek: