Do you prefer quiet or lively while on holiday?

victory

ust back from the worst holiday we have had We read the reviews ,and I think these folks have been to a different hotel .And yes it was like cell block H .We found it very dreary and dismal ,Yes the staff were very friendly and helpful apart from reception found them rude and they could,not be bothered. The food was only luke warm the first three nights and then after many complaints the hot plates were turned up The variation was'nt to bad. on the whole this hotel looks like a prison on the inside as well as the outside the weather was the worst weather they have had for months ,which of course could not be helped. But even on a nice day it was so windy. We went into las Americas just for a bit of life ,tho we knew it would be quite at the hotel we expected a bit of life quite put us off Tenerife and will not be going there again

neneromanova

is this the other choice?
http://www.tripadvisor.co.uk/ShowUserReviews-g562820-d289677-r122322027-H10_Las_Palmeras-Playa_de_las_Americas_Tenerife_Canary_Islands.html

hunters

I wouldn't look at Las Americas but go to Los Cristianos

victory

“Terrible sea location, appalling service worst holiday I had so far”
Reviewed 25 February 2013
4 people found this review helpful
I went on Holiday with my wife and daughter on 12th july to 26th july booked this Hotel for 1 reason that it had 5* reviews and I thought it would be 5* rated Hotel,

When we arrived there we regret booking this Hotel and had terrible 6 days stay at Arena Del Mar see my reasons breakdown;

1) this Hotel was in middle of nowhere in mountains and very windy & cold, the nearest town centre was El Medano small village

with 2 or 3 shops around which was 15min walk from Arena Del Mar,

2) the beach was not usable as it was very windy, and unsafe to use due to wind + not clean beach.

3) we ended up taking taxi 30miles far from Arena Del Mar to go to nearest beach that was usable, this was in Las Americas and Las Christianos costing us £30 euros to go and 30euros to come back and we had no other option as the inside hotel swimming pool the water was very cold and very windy day and night.

4) the drinks, we paid all inclusive for our stay there and we were only allowed cheap draught beer and unknown spirits that were terrible taste, vodka, gin, rum etc called house poring spirits that u will never see anywhere, the back bar known brands such as Jack Daniels, Bailies etc where 8euros each and we had to pay for them (in Antalya Turkey all inclusive means you get anything as much as you want for free even jack Daniels, baylies etc) but not in this Hotel, I ended up buying alcohol and juices for my room as the fridge was empty + hotel soft &juices drinks were terrible, Food it was ok for few days but as its always the same after few days you will get tired of it, + watch out for big cockroaches runing around the floor in the restaurant,


5) the staff they gave good comments for them which I agree some were ok but there is 1 lady that works in the reception I believe her name is Olivia short, light brown hair with glasses, shes rude, aggressive and not willing to help staying guests with any advise or help asked.

6) this Hotel is suitable for people ages over 60+ and no wonder 80% + of guests were of ages 60+ when I was there. I would not recommend this hotel to any families or people under age 60+, we had the worst holiday in our life at around 9pm we had to lock ourselves inside the room as nowhere to go windy and cold, sleeping with pyjamas,


my wife started getting depressed after few days, which after 6 days stay there made me contact my agency onthebeach and change the hotel to 3* hotel in las americas worthed half of the price we paid just to get out of this Hotel. we are back home in London now and still when we think of this Arena Del Mar our faces change and have bad memories that will not go away.

I am been honest and this is the reason I have given this review so you and your family may not have your holiday ruined by this Hotel and Mountain village in middle of nowhere so my advise avoid going here! Please post this feedback to Arena Del Mar Hotel as this is a true statement and I have the right to leave a feedback positive or negative. PLease let me know when will my feedback go live to Arena Del Mar guest feedback page? Regards Ibrahim Hoxha



Its a very windy location

iwb100

Are you going all inclusive?

Those reviews are mixed as you say, but don't look too bad. The vast majority of reviewers give it 5* or 4*.

One of the recent 1* reviews complains about the small TV in the room. Now, far be it from me to suggest that someone who complains about a small TV when abroad on holiday isn't exactly the most reliable of reviewers.....but hey!

It very much depends on how much you paid, what you're expecting etc. But I suspect other hotels in the same price range will be as mixed reviews wise as this one.

victory

hunters wrote: »

I wouldn't look at Las Americas but go to Los Cristianos

Why?.....................................

neneromanova

It looks quite a nice place to me (the one you've booked)

victory

iwb100 wrote: »

Are you going all inclusive?

Those reviews are mixed as you say, but don't look too bad. The vast majority of reviewers give it 5* or 4*.

One of the recent 1* reviews complains about the small TV in the room. Now, far be it from me to suggest that someone who complains about a small TV when abroad on holiday isn't exactly the most reliable of reviewers.....but hey!

It very much depends on how much you paid, what you're expecting etc. But I suspect other hotels in the same price range will be as mixed reviews wise as this one.

THe review above your post I have just posted bothers me a lot:eek: small TV seems to be the least of my worries:rotfl:

Paid nearly £300 for 3 nights for 2 adults, this one for £18 more was upgrading to the 4 star hotel but more and more reviews say the food, the location etc etcwould never ever consider this hotel as a 4 star hotel at all and it is misleading, see the lady on the phone kept going on so much and I got carried away with wow £18 more and I get a 4 star hotel, this is all my fault, greed and 4 star and how it was painted on the phone, I got carried away;)

Pink.

What company have you booked with?

victory

neneromanova wrote: »

It looks quite a nice place to me (the one you've booked)

I thought so too, apart from it looks like a prison from the outside, it is up a mountain, windy very windy, nothing near you at all, all that escaped me until I googled all the reviews, see one of the reviews in my post I have put on the thread and that review makes me shudder:rotfl: