Tmobile price increase

RandomCurve

Distribution list:
[EMAIL="uknewsplan@bbc.co.uk"]uknewsplan@bbc.co.uk[/EMAIL]
[EMAIL="news@sky.com"]news@sky.com[/EMAIL]
[EMAIL="james.smith@pressassociation.com"]james.smith@pressassociation.com[/EMAIL]
[EMAIL="ean@ft.com"]ean@ft.com[/EMAIL]
[EMAIL="eevenrandomcurve@gmail.com"]eevenrandomcurve@gmail.com[/EMAIL]


Copy into EMail "RE :" EE Directors Take Riskiest Business Decision Ever?



A business/Investor and Consumer story!


As you will be aware Everything Everywhere (EE) is largely funded by debt and is potentially looking to float on the LSE later this year. Despite these two factors the current EE Board of directors have admitted that they consciously took a business decision that risked losing all of T-Mobiles Pay monthly customers when announcing the recent price increases, calling into question if they are fit and proper persons to be directors of a company seeking a listing on the LSE. The press published details of the planned 3.3% pay rise on 1st March a full 46 days BEFORE the actual RPI figure was published on 16 April.


The following is from EE:


Dear Mr XXXX

Thank you for I]previous correspondence[/I


Our Legal Department have confirmed the following:

The written notice that was issued in early April 2013 was sent without knowledge of what the actual March RPI figure would be until published on 16 April 2013, however, this increase in charges is not an increase above the published month March RPI figure of 3.3% and does not give the customer a right to cancel. This was a risk that we took as a business as to what figure would be published on 16 April 2013 but that was our risk to take as a business and does not give the customer the right to cancel. As a business we anticipated the RPI figure for March, if it had been lower than expected, customer's would have been entitled to cancel their contracts but as this is not the case cancellation of your contract without penalty is declined.

I]Personal contract cancellation detailsremoved[/I


Whilst I appreciate the above may not be entirely to your satisfaction, I trust I have clarified T-Mobile's position in this matter.

Yours sincerely



Mandy Lowery
Executive Complaints, EE



Thousands of customers still believe that EE are in breach of contract and the ONS has been contacted to investigate what appears to be an apparent leak of protected statistics. Customers have until 9th May to contact T-Mobile requesting immediate termination of their contracts without penalty.



You may find this to prove a fruitful and interesting story as ONS, OFCOM, and CISAS, are all aware of what is happening, and it would be not only be of public interest (I would not want my pension investing in such a risk hungry company), but also of business interest to potential investors.


I believe you have received a similar email to the above from [EMAIL="eevenrandomcurve@gmail.com"]eevenrandomcurve@gmail.com[/EMAIL] with contact details in order that you may discuss and verify the story further.



Regards

ruflonger

RandomCurve wrote: »

Thanks for the good luck messages from above and others

My contract rise is 67p a month but that is not the point, it is the T-Mobiles total disregard of its customers justified complaints. When they close their emails with 'Please be assured our customer's views are important to us and your comments are fully acknowledged' when our view are obviously not important them and nor are our comments.

RandomCurve, Anna007, daveuk1 I have found very helpful and supportive with this fight so a special thank you to them

ruflonger

RandomCurve wrote: »

Copy into EMail "RE:" EE Directors Take Riskiest Business Decision Ever?

Be careful to add the spaces back in that posting on the forum has taken out.

Done

RandomCurve

Another 100 viewers just in the last hour - I hope you are all going to send emails as per posts #570 and #601 & #602.


Don't get mad get EEven

Chimper

RandomCurve wrote: »

1. The current Board (lead by SS - Silent Swantee :wave:) will have to resign before the flotation goes ahead, or the flotation will fail costing EE several million pounds!

The floatation could apparently be worth some £10bn to EE's joint owners, Deutsche Telekom and France Telecom.

Deutsche Telekom say of their company:
"Our Code of Conduct is the framework for guiding the behavior of all people in the Deutsche Telekom Group. It joins our standard of respecting laws and regulations with the special requirements regarding ethical behavior and with the five Guiding Principles that enable our success in business. It is a demand that we make of ourselves as well as a promise that we communicate to those outside the company."

Obviously Mr Olaf Swantee is unaware of their Code of Conduct, maybe they should be made aware

RandomCurve

I'll post how I think you can win on a Pre October 2012 Contract by 10pm Tue 7th (it has taken a fair bit of research and linking, but I think you'll have an 80% chance of success). If we get a good response on the publicity I'll post it on the forum, otherwise I'll just email them to those who have been kind enough to push the publicity (either or both of post #570 and #602).

Don't forget to keep sending T-Mobile your cancellation requests!


Don't get mad get EEven

RandomCurve

Chimper wrote: »

The floatation could apparently be worth some £10bn to EE's joint owners, Deutsche Telekom and France Telecom.

Deutsche Telekom say of their company:
"Our Code of Conduct is the framework for guiding the behavior of all people in the Deutsche Telekom Group. It joins our standard of respecting laws and regulations with the special requirements regarding ethical behavior and with the five Guiding Principles that enable our success in business. It is a demand that we make of ourselves as well as a promise that we communicate to those outside the company."

Obviously Mr Olaf Swantee is unaware of their Code of Conduct, maybe they should be made aware

Cheers -I was thinking of the costs to abort the flotation, but you're right the full cost will be Billions!

anna2007

RandomCurve wrote: »

" EE Directors Take Riskiest Business Decision Ever?

Took one minute - job done!

Come on everyone - let's get this story in the news before 9 May

anna2007

ruflonger wrote: »

RandomCurve, Anna007, daveuk1 I have found very helpful and supportive with this fight so a special thank you to them

Thanks ruflonger - and I like how you've turned me into a secret agent

anna2007

Just noticed that the CISAS acceptance letter states:

"Please note that any further documents submitted after this date may lead to your application being restarted in order to give the company time to consider them".

So if you do receive any further emails from EE, probably best not to respond until after the deadline for T-Mobile's response in the CISAS letter. You're given 7 days to submit your comments, once TM have responded to the CISAS complaint