Tmobile price increase

daveuk1

nivag1961 wrote: »

Thank you for your opinion as to my comments, I respectfully suggest you might use less aggressive language. It may be you do not understand my points but to call them "Absolute Nonsense" is a little rude.

Where did you study law? I did my LLB in Nottingham Law School and I do know what I am taking about.

Given your prior comments on this thread, you clearly have an underdeveloped sense of irony to call me rude or aggressive. I just take umbrage at your attempts to lead people up the garden path. It's lovely that you have a law degree but the fact of the matter remains that you don't know what you're talking about at all. Unlike you, I don't feel the need to repeat myself so I'll just refer you to my previous post on the subject. I'd say that where I studied law is a bit of an irrelevance since I'm a practising commercial solicitor.

arturbdg wrote: »

Forgive me my ignorance my background is not law and as such can you please explain me something?? I use common sense approach

Vodafone increased the price, O2 did it, Orange did it....I do not know what is the customer base of each (milions??)
Now going with your way of thinking anyone should be able to cancel the contract at any time whether there is price increase or not because the terms & conditions are unfair by default, so why nobody did it??

Not to mention that OFCOM or CISAS would have noticed that terms&conditions are unfair. Or maybe there is a conspiracy going and OFCOM is actually owned by mobile network providers??

I mean if somebody did it and even if any of the providers made the case quiet wouldn't they change their terms & conditions to close the loophole.

Your common sense serves you well sir

50Twuncle

One word .......
WATCHDOG !!

d123

21Twinkle wrote: »

One word .......
WATCHDOG !!

I've emailed them to set them straight about cancellation, lets hope they do an update before the 9th.

RandomCurve

d123 wrote: »

I've emailed them to set them straight about cancellation, lets hope they do an update before the 9th.

Darn I missed it - give me a summary - PLEASE

d123

RandomCurve wrote: »

Darn I missed it - give me a summary - PLEASE

It will be on iPlayer shortly, they made the story more about the misselling issue of putting the price up mid contract and not about the cancellation rights.

First story of the night if you have 10 minutes.

http://www.bbc.co.uk/programmes/b01s8vbl

psilvester

RandomCurve wrote: »

Darn I missed it - give me a summary - PLEASE

Not a great deal to be honest, focused more on in store sales people promising potential customers that when they sign up that day the price will be fixed for the length of the contract, which they already covered last year.

No mention of the real issue of T-Mobile breaching their contract.

ryan92

My Mum currently has 2 phones with T-Mobile ; she got the letter a few weeks back but she is the kind of person that just accepts things. She wasn't aware there was anything she could do. Is it too late for me to recommend to her to put her foot down and get onto the phone to them?

RandomCurve

ryan92 wrote: »

My Mum currently has 2 phones with T-Mobile ; she got the letter a few weeks back but she is the kind of person that just accepts things. She wasn't aware there was anything she could do. Is it too late for me to recommend to her to put her foot down and get onto the phone to them?

NO you can still do it until 9th May - Follow posts #449 450 and 451 above.

Good Luck

ryan92

RandomCurve wrote: »

NO you can still do it until 9th May - Follow posts #449 450 and 451 above.

Good Luck

Thank you! Just to confirm, the grounds are due to breaking their clause relating to the index price and with them rising it to 3.3% rather than the actual 3.2% value?

makemesumdosh

After speaking to T-mobile customer services today about not hearing from them with regards me cancelling my contract due to the breach in the terms and conditions they have now said they have received my written request today and refused to let me cancel without paying off the remaining term (september 2013).

Surprise surprise,

They claimed that thr RPI was based on Feb 12th (Jans) so was correct at 3.3%, so much for using the latest RPI on March (Feb)19th, 3.2% which was 2 weeks before they sent out the letters or as some customers quote they anticipated what the RPI was going to be on April 16th

Are these guys for real ?

They said i will receive a copy in the post within 3 working days but i had to request the letter of deadlock as that had not been actioned.

do i wait until i get this letter before i contact the CISAS or get the ball rolling now,