Tmobile price increase

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anna2007

powerful_Rogue wrote: »

Pretty annoyed they have refused to issue me with a deadlock letter!

This is really bugging me now!! PowerfulRogue - see my post #402, it might help - remind them of their obligations under the Ofcom Code of Practice - they have an obligation to provide you with a deadlock letter if requested on valid grounds (which breach of contract terms is).

Copy Ofcom into the email too:
[EMAIL="OCCtelecoms@ofcom.org.uk"]OCCtelecoms@ofcom.org.uk[/EMAIL] - see if that does the trick.

As you've already requested a deadlock letter, give them another 24 hours to provide it - and if they're foolish enough to refuse/ignore you again - do what Ruflonger (see post above yours) is doing and go to CISAS anyway

anna2007

powerful_Rogue wrote: »

My follow up to the crazy email above! I know I wont get anywhere, I just need a letter of deadlock or they fact the refuse to communicate any further.

Oops, x-post - you've already replied

At least it gave me a chance to have a little rant!

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RandomCurve

Powerful Rogue,

If it is not to late can you also add to you letter (point 5 etc) the following points:

1. Your audited accounts were based on EE being a going concern, I doubt an auditor would have signed off those accounts if you were taking such a risk, and as you announced the price rise in the media on 1st March it is reasonable to assume that the auditors would have been aware of the Boards proposed actions
2. Your Annual accounts have a whole section on risk and how it is managed (eg interest rate risk, Foreign currency risk etc) to assure investors of the good stewardship of the company, but they are silent on this risk - why?
3. There is nothing in the auditors report re post balance sheet events alerting investors to the risk being taken
4. As there is a possibility that EE may try a stock market flotation later this year I have copied [EMAIL="new@sky.com"]new@sky.com[/EMAIL] into this email as potential investors will need to be aware of EE's risk appetite.

That should make them take stock (no pun intended)

nivag1961

daveuk1 wrote: »

A couple of clarifications in reference to previous posts:


2. The breach (arguably) is T-Mobile's refusal to accept notice of cancellation. It is not the price rise in itself. A useful distinction if you want to sound like you know what you're talking about.

No my friend, the breach is in the rise beyond inflation... Get something right man!!

RandomCurve

arturbdg wrote: »

Even if we would have to pay for someone to take the case then if you spread the cost around big number of people then it would be insignificant and as someone mentioned going to court by yourself will cost you £20 or something and the price increase is less than that so single case is not exactly worth the money just to prove the point.

The problem with this route is that if you lose (You shouldn't, but as I said before the law can be a "donkey") Ten you may be liable to pay T-Mobiles legal fees - which will run into several millions. The big boys know that the average Joe can't take that risk so we have to stick with individual claims through the small claims court (we don't pay their costs if we lose) - which don't make headline news.

arturbdg

nivag1961 wrote: »

No my friend, the breach is in the rise beyond inflation... Get something right man!!

Actually I have not seen anything that would prevent T-Mobile to increase the price beyond inflation.

Different matter is allowing the customers to leave without penalty if the rise is beyond the inflation.

....I think.

nivag1961

arturbdg wrote: »

Actually I have not seen anything that would prevent T-Mobile to increase the price beyond inflation.

Different matter is allowing the customers to leave without penalty if the rise is beyond the inflation.

....I think.

This is why you are all so confused. You want to argue semantics. The effect of 7.1.4 and 7.2.3.3 together is to make it a breach of terms if they rise the price and refuse free cancellation... yes...

The fact is they are never going to release a person so effectively they breach when they rise the price with this intention...

Stop !!!!ing about and force the issue by dumping T Mobile and suing for the charges.

Oh just about none of you can... because you elected to !!!!! about it on this site and not cancel when you should have...