Sky buyout of O2 Broadband

agme28

Oh well that was easy, I did the Web Chat on O2 and am being sent a confirmation email of the 12 months free broadband. Nice one!

sanfly

agme28 wrote: »

Oh well that was easy, I did the Web Chat on O2 and am being sent a confirmation email of the 12 months free broadband. Nice one!

Just did the same and received e mail confirmation already.

In terms of termination slightly different interpretation to O2 retentions who told me cancel in the 12 months free and there will be no charge.

Just been told in web chat, no that is wrong you will be charged a termination fee based on the period left and full price of £14.50 per month.

srich

Hi All, Ive been following this thread closely and just been on webchat to see what they could offer me, im currently on the old legacy package he said he cant offer me 12 months free but if i move to the all rounder i will get it for half price £6.25 im currently paying £13 for 12 months plus £50 m and s vouchers is this worth it or not? Will i notice a difference on this package i currently watch about a film or 2 a week streamed online plus quite a few you tube videos

System

I think it depends on how long you have been with them. I was offered without too much trying 12 months free broadband. Fair play to anyone who got £200 as well!

only_mee

My details start of contract April 2010 and out of contract since April 2011
Also had my mobile with them for 14+ years

I_luv_cats

Promotional Credit Vatable Cashback -£83.34

Total other charges and credits -£83.34



Appeared today..... THANKS o2 for your generosity!!!

sanfly

srich wrote: »

Hi All, Ive been following this thread closely and just been on webchat to see what they could offer me, im currently on the old legacy package he said he cant offer me 12 months free but if i move to the all rounder i will get it for half price £6.25 im currently paying £13 for 12 months plus £50 m and s vouchers is this worth it or not? Will i notice a difference on this package i currently watch about a film or 2 a week streamed online plus quite a few you tube videos

To stay on the old legacy package you need to ring up and via the press button menu go to the, thinking of leaving option and "ask for mac code " this is via retentions, this is what I did as i'm on that package, ended up staying on that package and 12 months free.....

Reeves

sanfly wrote: »

To stay on the old legacy package you need to ring up and via the press button menu go to the, thinking of leaving option and "ask for mac code " this is via retentions, this is what I did as i'm on that package, ended up staying on that package and 12 months free.....

Going through webchat is not the way to go as they are just the normal sales team by another name. As above go through to retentions and mention you are looking at leaving but what offers do you currently have to get me to re-sign for another 12 months. Mention what myself and others have been offered and get them to confirm you will stay on your existing package if that is what you want.

srich

I cant say im leaving because im in a contract till August, I got 6 months free last August only just started paying them, is it not worth going on the all rounder?

macman

srich wrote: »

I cant say im leaving because im in a contract till August, I got 6 months free last August only just started paying them, is it not worth going on the all rounder?

You will still be offered the 12 months free regardless, I have, and so have many others on here. I still had 4 months to run from my previous half price deal.
Just ask to remain on the legacy tariff, if that is what you are already on.