Flight delay compensation, all other non-EU airlines

Bicker

My flight from London to Bangkok was delayed approx 6 hours with Air India.

The flight started in London, but we had a changeover in Dehli. The delayed part of the flight was the Dehli to Bangkok leg.

Air India have said as my flight didn't leave from the UK I am not due any compensation, is this correct?
I thought because the flight originated from the UK and it was a 2 hour stopover I would be compensated.

Thanks in advance

111KAB

Bicker - read post above yours.

Bicker

Apologies. Interesting. I'll hold fire for a while then.

Is there a website where I can see exactly how late my flight was? It was about two and a half years ago with Air India.

111KAB

Suggest you also read Vauban's Guide (Google if necessary to find) .... flightstats used to provide the info but now charging. So long as you are sure your final delay was over 4 hours then that should be sufficient. Also .... just checking ...was the second leg also with Air India ie a through ticket London to Bangkok?

Bicker

111KAB wrote: »

Suggest you also read Vauban's Guide (Google if necessary to find) .... flightstats used to provide the info but now charging. So long as you are sure your final delay was over 4 hours then that should be sufficient. Also .... just checking ...was the second leg also with Air India ie a through ticket London to Bangkok?

Yeah, It was over 4 hours.

And yes, both legs with Air India bought as one ticket.

3wisemonks

Hi all,

I'm looking for some advice I hope this is the right place!

I booked through BA but flew on a codeshare with AA.

On Monday we arrived at the airport is US for our return flight but we're informed our flight was delayed and we wold not be making our connection for our US to UK flight. The next available flight wouldn't be until the following day. We were put up in a hotel and given food vouchers though not enough to cover our food. Both DH and I missed a day of work (unpaid) and dds/ds all missed a day of school.

Are we entitled to compensation? I'm confused as to whether I should write to BA or AA or if I actually have any grounds.

It was a massive inconvenience and we also had to pay extra car parking, contact work and schools. Not an ideal end to our holiday so I would like some advice on where we stand.

Thanks in advance for any advice.

leylandsunaddict

Your flight was on AA so you have no claim under EU261. Have you contacted your travel insurers? They may pay a small amount for the delay, depending on the cover you have.

3wisemonks

Would there be a possibility of a goodwill gesture?

3wisemonks

leylandsunaddict wrote: »

Your flight was on AA so you have no claim under EU261. Have you contacted your travel insurers? They may pay a small amount for the delay, depending on the cover you have.

No I haven't contacted insurers I was of the understanding I had to get a 'no' from the airline first.

leylandsunaddict

Most policies cover for delays, but its not much. It's completely separate from anything you can claim from the airline. You did well to get accommodation and food vouchers out of a US airline. No chance of a goodwill payment as well IMO.