Flight delay compensation, all other non-EU airlines

JPears

I would write to the CAA and ask WHY you had had to employ and pay for the services of Botts when you had a perfectly valid claim that Cathay persistantly denied you.
Their, essentialy unlawful, action has cost you a considerable amount of money.

Shandyandy1969

Could anybody help please I recently traveled from Birmingham to Bangkok via Doha with Qatar Airways the connecting flight from Doha to Bangkok was delayed 5hours am I entitled to compensation thanks

Justice13075

What was the reason for the delay?

JPears

Shandyandy1969 wrote: »

Could anybody help please I recently traveled from Birmingham to Bangkok via Doha with Qatar Airways the connecting flight from Doha to Bangkok was delayed 5hours am I entitled to compensation thanks

Download Vauban's guide. Most, it not all, of your anwers will be there.

Shandyandy1969

Technical problems

fifeken

Shandyandy1969 wrote: »

Technical problems

Yes, compensation is due, although they might say no due to the flight affected being outwith the EU, but they're wrong.

For what it's worth, I just received compensation from QR today, just over two weeks since first getting in touch. Different circumstances from yours but shows they can be quick in dealing with things at times.

Shandyandy1969

Just heard I’m getting €600 each thanks

SJE101

SJE101 wrote: »

Hello All, Just wanted to update as I had multiple conversations with Cathay Pacific refusing to pay out on my *valid* claim. They just kept saying no.

UPDATE 25 OCTOBER 2019

I had engaged Bott & Co last month as I was getting nowhere with Cathay and I live in Australia so too hard to do it myself. AND today I received a letter from Bott & Co that Cathay have agreed to pay my claim!! Well obviously I am happy to get something back that will cover my losses and our due compensation but honestly disappointed that Cathay couldn't have just given it up directly. They didn't even go to court so they know they are in the wrong!

BACKGROUND

We were delayed 12 hours on a flight with Cathay Pacific out of London to Hong Hong and missed our connecting flight (separate ticket) and had to book a new flight and hotel for the night. I did have travel insurance which covered some of the costs but not all. The reason for the delay given by Cathay was a delay in the incoming flight leaving Hong Kong due to weather (an exempt event) but that is not a valid reason as the delay was not caused by weather at my location. In addition the delay in the incoming plane was 12 hours but all other planes departing at this time were only delayed by 1-2 hours through research on flight radar.

UPDATE 20 NOVEMBER

Money in bank account from Bott & Co! Why oh why Cathay did you not pay up? I might ask them!

JPears

And a complaint to the CAA.
Cathay have clearly denied you compensation, unlawfuly. It has no cost you a considerable proportion of your compensation to force the money out of them when they should have paid up in the first place.

anshu83

My wife had travelled with our kids to India in October 2019 through Qatar Airways. The flight was from London Gatwick via Doha to Nagpur (India). The Gatwick flight was delayed by more than 1 hour 42 minutes and they missed the connecting flight from Doha. Qatar Airways changed their tickets to the next day's flight without asking them even though there was 30 mins left for them to catch their flight. They finally arrived in Nagpur 24 hours late. I complained for compensation through Resolver but have got a response from them that the delay was due to [FONT=&quot]Air Traffic Services and weather conditions. I am sure there were no issues with weather on that day in Gatwick as I dropped them there more than 3 hours before the departure and was around the airport for another couple of hours. The main reason for delay was the late arrival of the incoming flight into Gatwick and delays in Boarding of passengers as my wife and kids were sat in their seats for more than 2 hours before the plane took off.[/FONT]
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[FONT=&quot]I have written to CAA but it has been more than a month without any response. Is it now time to go down the legal route? or is there a way to get a quick response from CAA? Any help or advice would be greatly appreciated. Thanks in advance
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