lloyds tsb ppi claim

plumbertone

SusieJ wrote: »

Hi, I originally sent my complaint to Lloyds mid November, I received an acknowledgment letter within 2 weeks, followed by another letter 6 weeks later explaining they were taking longer than expected to investigate complaints due to the high volume of complaints. I eventually had a phone call 19th Feb asking more information. I received a letter last Friday telling me they were upholding my claim and they will pay over £7500 into my Lloyds bank account soon.

Hope ths gves you an idea of time frame and you don't have to wait too long!

Can you let us know your complaint reasons?

SusieJ_2

plumbertone wrote: »

Can you let us know your complaint reasons?

I think (not 100% sure as they didn't tell me why) my complaint to Lloyds was upheld because I didn't agree to PPI being added when I applied for CC. I didn't need insurance as I work in education and get 6 months full sick pay followed by 6 months half pay, I have death in service benefit and also have savings I could use to meet payment. I realised in 2006 that PPI was being added and asked for it to be removed. I had copy of the original application and had made notes of date etc when I rang complaining about the PPI being added. Lloyds agreed I had been mis-sold.

My Capital One CC complaint was also upheld but I didn't have any paperwork for it, I just gave same reasons for complaining about the PPI; employment, sick pay, death in service benefit and savings etc and they agreed I had been mis-sold.

second_chance

any ideas on when I'm likely to receive the money? I've requested a bank transfer…… i have santander chasing me for money and can't wait to pay them off….come on lloyds give me my dosh!:rotfl:

katrina001

Within 28 days from the date of the letter x

SusieJ_2

second_chance wrote: »

any ideas on when I'm likely to receive the money? I've requested a bank transfer…… i have santander chasing me for money and can't wait to pay them off….come on lloyds give me my dosh!:rotfl:[/QUOT

Hi. Following a letter last Friday confirming Lloyds had mis-sold PPI to me, the money has been paid into my account this morning.

What a result! All my own work, with a little help from MSE.

Hope you get yours soon.

betty_boop_48

Still waiting for my calculation to be completed.......my complaint was upheld 22 January and still waiting.......so frustrating!!!!

second_chance

SusieJ wrote: »

second_chance wrote: »

any ideas on when I'm likely to receive the money? I've requested a bank transfer…… i have santander chasing me for money and can't wait to pay them off….come on lloyds give me my dosh!:rotfl:[/QUOT

Hi. Following a letter last Friday confirming Lloyds had mis-sold PPI to me, the money has been paid into my account this morning.

What a result! All my own work, with a little help from MSE.

Hope you get yours soon.

thats fab!!!! checked my bank nil for me lol….must be logging in a thousand times a day!

second_chance

betty_boop_48 wrote: »

Still waiting for my calculation to be completed.......my complaint was upheld 22 January and still waiting.......so frustrating!!!!

oh noooo! have you rung them?i thought they had to pay within the month…..what a pain!

betty_boop_48

Rang them so many times and same old story .......we’re working on it no idea when i will get calculation let alone the payment!!!! Told me they sent me two letters to tell me it was upheld, never received them now they say there not sure they’ve been sent!!! This has bee going on since september, only two loans to calculate how hard can that be!!!!

worried48

Email osorio. We did. Within a few days, an uphold email plus an apology and a promise that we will have the money within five days :-)