Bought a Ex hire car without knowing?

Stephb1986_2

I'm unable to check the service book as it's still at the garage for now. But I'll check when it comes back.

I have been made an offer by Arnold Clark but still mulling it over in my head before I decide what I should do.

Steph

s1lv3rdal5

OFT Guidance for second hand car dealers
Compliance with the Consumer
Protection from Unfair Trading
Regulations 2008 and the Sale of
Goods Act 1979 (as amended)

Vehicle history
5.5 Before exposing any vehicle for sale
you should take all reasonable steps to
check the vehicle’s history, for example
whether it:
• Is recorded as stolen.
• Is subject to outstanding finance
or charge.
• Has been written off as an insurance
loss or accident damaged.8
• Is an ex-business use vehicle which
may have had multiple users.
• You should also check that you have
good title to sell the car – for instance, if
the car is still subject to a hire purchase
agreement, you do not own it.

photome

Stephb1986 wrote: »

Hi Tradepro,

I read the article you posted on for me thanks.

There have been loads of problems with the car, the boot, the engine guard being ripped down so was flapping about underneath which obviously I didn't know about until the car was being serviced. Which just then tipped me over the edge about it as I've never really been that happy with it as I knew that it hadn't had the full respray as promised so there is swirls all over it, I've always washed my cars by hand so I know I've not put the swirls there.

I think it's just more about the promises that never happened and principal. The mould in the boot was the straw that broke the camels back. It's not so much it being a hire car that bothers me I just don't know how it's been treated before I bought it whether the cam belt etc has ever been changed on it.

I think I will be happy with the final outcome though

Steph

You never know how a car has been treated other than by looking at it and deciding for yourself.

As for the cambelt, it prob isnt due to be replaced (does it even need one, my car has a chain) and you presumably have the service history

Edit

I see I was a bit late posting that and also that you have had some kind of offer...are you going to tell us

TradePro

Stephb1986 wrote: »

I have been made an offer by Arnold Clark but still mulling it over in my head before I decide what I should do.

Is that an offer to change to a different car?

Unless it's a straight swap for a similar car with similar (or less) miles and same age, don't do it - it could be basically just them selling you another car, and therefore making a profit from you again etc.

If you were going to do that, you could go and trade in for another car anywhere, rather than be essentially just buying your next car from AC again...

Be careful, and if you need any advice either discuss it here or send a PM.

photome

s1lv3rdal5 wrote: »

OFT Guidance for second hand car dealers
Compliance with the Consumer
Protection from Unfair Trading
Regulations 2008 and the Sale of
Goods Act 1979 (as amended)

Vehicle history
5.5 Before exposing any vehicle for sale
you should take all reasonable steps to
check the vehicle’s history, for example
whether it:
• Is recorded as stolen.
• Is subject to outstanding finance
or charge.
• Has been written off as an insurance
loss or accident damaged.8
• Is an ex-business use vehicle which
may have had multiple users.
• You should also check that you have
good title to sell the car – for instance, if
the car is still subject to a hire purchase
agreement, you do not own it.

The above just says a dealer should check on its history, doesnt mention having to tell the customer, guessing it does somewhere else.

It is also ony a guide..isnt it?

As said previous I am not on the dealers side normally

Stephb1986_2

The offer is to flat and polish the car (not respray) it's not guaranteed to get the swirls and scratches out of it but will possibly make it look better than it does....and £1,000 compensation.

Steph x

TradePro

That sounds good to me - certainly the £1,000 cashback (because again, I don't think the previous ownership thing is any big deal).

I can't comment on the paintwork obviously, but a good machine polish can work wonders.

Well done

s1lv3rdal5

If a dealer failed to disclose the fact that a used car had been an ex-business vehicle with multiple owners he would be in breach of:
The Consumer Protection from Unfair Trading
Regulations 2008
and the
Sale of Goods Act 1979 (as amended)

The best test is The Small Claims Court, which I have done, and Won.

photome

s1lv3rdal5 wrote: »

If a dealer failed to disclose the fact that a used car had been an ex-business vehicle with multiple owners he would be in breach of:
The Consumer Protection from Unfair Trading
Regulations 2008
and the
Sale of Goods Act 1979 (as amended)

The best test is The Small Claims Court, which I have done, and Won.

I am not disagreeing with you, but how would you prove that more than 12 months after purchase

Part of the act does state that you should inform the dealer straight away if you think it has been misdescribed and after 6 months the onus is on the buyer to provide evidence

Stephb1986_2

photome wrote: »

I am not disagreeing with you, but how would you prove that more than 12 months after purchase

It's on the V5 who the previous owner is ERAC LTD, Why would I make it up that I have only just found out about it? If I knew before I bought it I would never have bought it. I've got plenty things to do without having to worry about my car or to make things up about it.

Steph