Eon energy reviews: Give your feedback

Former_E.ON_Company_Representative:_Malc

molerat wrote: »

Mmmmmm - site upgrade ?

Not this time molerat. We've had technical issues across most of our systems for the last couple of days. Our technical boffins are working to sort them out. Sorry for the inconvenience.

Malc

Former_E.ON_Company_Representative:_Malc

youravinalarrrf wrote: »

Obviously not too busy to be sending out spammy bloody emails trying to sell Sky Movies though eh? :mad:

Sorry you've received an unwelcome email from us youravinalarrrf. Have you told us you don't want this type of contact? We'll only contact you in the ways you've told us we can. You can tell us at any time that you want us to stop sending marketing stuff including the Sky offers. This won't affect contractual communications for things like price changes, terms and conditions etc.

Let me know if I can help.

Malc

Former_E.ON_Company_Representative:_Malc

Raxiel wrote: »

For mine it's identical, not a penny different.

As above Raxiel, you must be in one of the 7 regions unaffected by the new tariff. Both unit prices per kWh and standing charges are the same as version 6 in these areas.

Malc

youravinalarrrf

I'm off to pastures new tomorrow Malc so it doesn't really matter to me as long as these emails stop when I'm no longer an EON customer.

Thanks for the reply anyway.

Perhaps it's time EON focused on getting their prices down and being competitive again instead of these cheap money making schemes which only serve to devalue EON's brand name and intensely annoy it's customers!

Former_E.ON_Company_Representative:_Malc

grumpycrab wrote: »

Whenever the "Your Say" email pops up I think - ah an opportunity during tea break to give some feedback and after a few clicks it usually says "sorry, we don't want to talk to you". Its usually for people with pre-payment meters or for those who have recently talked to CS. Never one that wants to "talk about" money matters.

Helena and I are always happy to pass on any feedback grumpycrab. Just let us know.

Malc

grumpycrab

E.ON_Company_Representative:_Malc wrote: »

...Helena and I are always happy to pass on any feedback grumpycrab. Just let us know. Malc

Sorry, I wouldn't want my username to reflect my personality - there are more important things to discuss here than the occasional mis-directed email.

FOREVER21

youravinalarrrf wrote: »

Obviously not too busy to be sending out spammy bloody emails trying to sell Sky Movies though eh? :mad:

Agree .First I get an e-mail telling me I have won a Sky Q package on spin the wheel, shortly followed by another message saying sorry no prize there has been a mistake.

Then another e-mail inviting me to buy the Sky package that I should have won in the first place.:eek:

brewerdave

E.ON_Company_Representative:_Malc wrote: »

That's strange brewerdave. As above in my reply to FOREVER21, electricity is the same on version 7 as 6 but the gas has changed in some regions but not others. The unit rates per kWh are actually slightly lower so confused as to why it's coming up as more expensive for you. Standing charges haven't changed at all. What region are you in brewerdave? I'll check.

Malc

Malc, didn't bother to calculate from actual usage myself -those monetary numbers are what your site showed me on the weekend (v6) and on Wednesday (v7) when I clicked on "get a quote" button. I'm in South Wales.:)

EDIT -I think I know what is going on -the quote is based on my assumed usage -and that doesn't seem to be the same from day to day - just looked this morning and the assumed usage is slightly different from Wednesdays!!! Altho' I didn't write them down I'm sure that the leccy usage figure is higher today than it was last weekend!

Former_E.ON_Company_Representative:_Malc

youravinalarrrf wrote: »

I'm off to pastures new tomorrow Malc so it doesn't really matter to me as long as these emails stop when I'm no longer an EON customer.

Thanks for the reply anyway.

Perhaps it's time EON focused on getting their prices down and being competitive again instead of these cheap money making schemes which only serve to devalue EON's brand name and intensely annoy it's customers!

You're welcome youravinalarrrf. Happy to help and sorry to lose you but understand where you're coming from.

Malc

Former_E.ON_Company_Representative:_Malc

grumpycrab wrote: »

Sorry, I wouldn't want my username to reflect my personality - there are more important things to discuss here than the occasional mis-directed email.

Understood grumpycrab. The offer's always there if anything in particular crops up.

Malc