Halifax and Lloyds fast payments (FB) service on the blink

pinkypoopydoo

rb10 wrote: »

So some Lloyds customers have been a day or so late in receiving money.

Bear in mind that most Natwest / RBS / Ulster Bank customers had similar problems last summer that lasted the best part of a month. There are people who have much greater issues with their bank than you do.

Bear in mind that the majority of people having grief over this don't actually bank with Lloyds, but are being left out of pocket, despite being with another bank, due to THEIR mess up.

I'm being hit for a second time, as I bank with RBS, and was expecting a much needed maintenance payment from my ex yesterday, which has still not either turned up in my account, or bounced back into his account. I have no overdraft, and left in the lurch, with a choice between leaving enough in my account to cover the mortgage payment, or go to the supermarket.

innovate

pinkypoopydoo wrote: »

I'm being hit for a second time, as I bank with RBS, and was expecting a much needed maintenance payment from my ex yesterday, which has still not either turned up in my account, or bounced back into his account. I have no overdraft, and left in the lurch, with a choice between leaving enough in my account to cover the mortgage payment, or go to the supermarket.

The general recommendation is that everybody has a 3-6 month "rainy-day fund". So perhaps take this opportunity as a timely reminder that you need to start building a bit of a buffer for yourself.

Before you say building a buffer is impossible for you: it's never easy, for anybody, to cut back on their spending and to put a bit of money firmly aside for emergencies.

It is your decision - - you either live hand to mouth with zero reserves, or you build some reserves for yourself and can manage through emergencies, caused by all sorts of cricumstances. You can be certain that this was not the last emergency you have encountered.

Simon7685

innovate wrote: »

The general recommendation is that everybody has a 3-6 month "rainy-day fund". So perhaps take this opportunity as a timely reminder that you need to start building a bit of a buffer for yourself.

Before you say building a buffer is impossible for you: it's never easy, for anybody, to cut back on their spending and to put a bit of money firmly aside for emergencies.

It is your decision - - you either live hand to mouth with zero reserves, or you build some reserves for yourself and can manage through emergencies, caused by all sorts of cricumstances. You can be certain that this was not the last emergency you have encountered.

This is all well and good in principle but not everybodies circumstances allow for them to build a rainy day fund. A lot of people in this country are forced to live hand to mouth due to many circumstances, long term sickness, unemployment not necessarily of their own doing, living on minimum wage, the list can go on.

I can understand where you are coming from but in the real world having or getting a rainy day fund isn't always possible. There are many people in the position of having to live on under £70 a week through no fault of their own. I don't suppose there are many people that choose to live hand to mouth, some maybe but generally I don't think so.:(

Mark1001

Well it's late Tuesday and my salary that was sent via SO through the FP system Monday still hasn't reached my account. Am I just one of the unlucky ones or maybe it's been rejected by now?

innovate

Simon7685 wrote: »

This is all well and good in principle but not everybodies circumstances allow for them to build a rainy day fund. A lot of people in this country are forced to live hand to mouth due to many circumstances, long term sickness, unemployment not necessarily of their own doing, living on minimum wage, the list can go on.

I can understand where you are coming from but in the real world having or getting a rainy day fund isn't always possible. There are many people in the position of having to live on under £70 a week through no fault of their own. I don't suppose there are many people that choose to live hand to mouth, some maybe but generally I don't think so.:(

A response like yours was predictable. I don't dispute that there are real genuine hardship cases but some people need to re-adjust their attitude to life.

Just as an example, I wouldn't classify those posting on the Internet as genuine hardship cases - - if they consider their Internet access device (PC, smartphone, pad of sorts), as well as their subscription to Internet access more important than building up a "rainy-day fund", they have to live with the consequences of their decision. No point in them coming on here to seek sympathy because they have now run out of money.

Nobody has a birth-right to internet access. Nobody dies if they do not have internet access. Everybody can save quit a lot of money if they don't have internet access.

Cancelling internet access is just one example for how people could cut costs if they are really hard up.

TriathNanEilean

No postings from anyone saying that problem money transfers have eventually come through, so safe to assume that LBG are still messed up. I have 3 transfers I'm waiting on: 2 x standing orders from Lloyds -> Santander & Nationwide and 1 x standing order from someone else's BoS a/c to my Nationwide a/c. All 3 have had the funds removed from the originating a/c 2 days ago but have yet to appear in the destination a/c.

I'm more fortunate than others since I can manage fine without these funds for now. And I can understand that IT systems get messed up sometimes. What annoys me most is the lack of honest feedback from them. Always the same (see RBS/Ulster Bank last time): no info, then temporary, minor problem, almost fixed. Then times are given for it working, then an announcement that it works, then silence, then vague stuff about working through backlogs, then rinse & repeat for days until ... well, eventually it will work, I guess.

And now, in a presumably unrelated incident, Nationwide online banking is down, just as I need info to complete my tax return. Sigh.

TriathNanEilean

TriathNanEilean wrote: »

No postings from anyone saying that problem money transfers have eventually come through, so safe to assume that LBG are still messed up. I have 3 transfers I'm waiting on: 2 x standing orders from Lloyds -> Santander & Nationwide and 1 x standing order from someone else's BoS a/c to my Nationwide a/c. All 3 have had the funds removed from the originating a/c 2 days ago but have yet to appear in the destination a/c.

All 3 of them have appeared in the destination a/c in the last hour. So fingers crossed for the rest of you who were affected that things are getting sorted out overnight.

SnowTiger

SnowTiger wrote: »

Hmmm. The standing order payment failed, so I pushed a manual one through this morning.

At about 4.30pm Santander attempted to send the standing order again, which appears to have been successful:

21/01/2013     RETRY FASTER PAYMENT TO...
21/01/2013     BILL PAYMENT VIA FASTER PAYMENT TO...
21/01/2013     RETURN FASTER PAYMENTS CREDIT FROM...
21/01/2013     STANDING ORDER VIA FASTER PAYMENT TO...

Of course this meant that I had, effectively, made the payment twice: once manually and again when the initial standing order was re-submitted.

Interestingly, yesterday Santander refunded one of the payments to my bank account. I note they also phoned me Monday, but I wasn't here to answer their call.

pinkypoopydoo

innovate wrote: »

The general recommendation is that everybody has a 3-6 month "rainy-day fund". So perhaps take this opportunity as a timely reminder that you need to start building a bit of a buffer for yourself.

Before you say building a buffer is impossible for you: it's never easy, for anybody, to cut back on their spending and to put a bit of money firmly aside for emergencies.

It is your decision - - you either live hand to mouth with zero reserves, or you build some reserves for yourself and can manage through emergencies, caused by all sorts of cricumstances. You can be certain that this was not the last emergency you have encountered.

You are, of course, quite right. However, in reality, living "hand to mouth" is as good as it gets, due to personal circumstances. It's easy to preach about how to live the perfect fiscal life, but in reality, when your are left with children to feed, and no maintenance to rely on for over two years, while living on IS, life tends to be a teensy bit hard, and yes, "hand to mouth". (oh, and before I get lambasted for having internet, I am midway through a OU course, which requires internet connection, so I'm on the cheapest, most rubbish connection available).

Anyway, the money has finally appeared, so I'm off to sort out my late mortgage payment, and try and get the charges off Lloyds.

patrick1

My mortgage payment (LTSB to Halifax) was taken from my account on Monday and still hasn't made it through to Halifax today (Wednesday). I rang LTSB this morning and they said they're still processing the backlog of payments today (which is the same thing they told me yesterday). So my payment is lost somewhere and may or may not be paid today.

They've offered no kind of compensation - I'm not sure if there's any late payment charges, but obviously I've lost the interest. Will look into changing to HSBC or First Direct as don't want to be with a bank that can't manage critical parts of its IT infrastructure.