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Flight delay and cancellation compensation, Easyjet ONLY

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  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    HI,
    Remind us, how long was your flight actually delayed?
    Have you put your flight details in an online checker such as Botts?
    Which rouote is up to you.
    If you don't mind the wait CEDR is an option, will involve you assembling paperwork, as you would if you potentially took it to court yourself.
    If you think 70% of something is better than 100% of possibly nothing then use a NWNF
    If you're new. read The FAQ and Vauban's Guide

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  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    I think until the CoA case early next year, it wouldn’t be worth pursuing just yet, don’t forget you get 6 or 5 years in Scotland to take a case to court. If you loose your case now then would stop you taking the case back to Court after the CoA case. I have my own case parked to one side for now and I’d suggest you do the same and play the long game.
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • jjpmaia
    jjpmaia Posts: 53 Forumite
    They are wrong because the delay was on a previous flight, not my own flight.
    JPears, it was more than 4 hours, I know we arrived at Bristol 4 hours and some minutes late. I have yet done nothing other than speak with Easyjet.

    @noviceangel what is the CoA case?
  • jpsartre
    jpsartre Posts: 4,090 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    jjpmaia wrote: »
    They are wrong because the delay was on a previous flight, not my own flight.


    But that doesn't mean they are wrong. There is nothing in EU261 which says that knock-on delays cannot be extraordinary. The relevant question is always: Were there reasonable steps the airline could have taken to prevent the delay?
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Good advice from the not-so-Novice but I'm sure still an Angel ;)
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • jjpmaia
    jjpmaia Posts: 53 Forumite
    jpsartre wrote: »
    But that doesn't mean they are wrong. There is nothing in EU261 which says that knock-on delays cannot be extraordinary. The relevant question is always: Were there reasonable steps the airline could have taken to prevent the delay?

    No, the stps should have been another plane, which they decided not to have.
  • jpsartre
    jpsartre Posts: 4,090 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Which just changes the question to: Is it reasonable to expect an airline to have a back-up plane and crew to use in case another aircraft is delayed? I'm not saying it is or isn't but to say that it's clearly reasonable isn't correct.
  • Tyzap
    Tyzap Posts: 2,112 Forumite
    Sixth Anniversary Combo Breaker
    Was anyone on either of the flights, from Manchester and Gatwick, that were diverted to Malaga due to sea mist?
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    jjpmaia wrote: »

    @noviceangel what is the CoA case?

    If you look back a couple of pages in this thread you can (if you have the stamina?) read all about it.. Blanche V Easyjet

    It’s basically about knock on delays caused by weather issues.

    Some high profile, very competent lawyers are challenging a court ruling against their litigant (customer) in the CoA.
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • I planned a event to celebrate my upcoming 40th birthday with 21 friends attending
    As I live abroad, we choose to fly to the uk but on our arrival at Gibraltar international airport (15/6/18) the visibility was poor due to lavente conditions. Approximately 1/2 hour after checking in and purchasing duty free goods we had a tannoy announcement that our flight was cancelled and we're to return our duty free for a refund and to make arrangments for refunds and the next available flight - NO FURTHER ANNOUNCEMENTS OR ASSISTANCE WAS GIVEN. Due to the location of Gibraltar there are flight diversions to m!laga. After managing to find another flight from another airline (Norwegian airlines) at another airport (m!laga) and having
    To purchase hotel rooms, as it was a 5am checkin the next morning, in total , after the wait In our airport, waiting for coaches to travel up the coast (2+1/2hr), where we had to switch to a train journey (45mins) to m!laga airport, then a 10 minute taxi ride as the hotel was just outside the airport it took just over 11hrs to do a journey that would normally take 2-2+1/2hrs.
    It was a 4am wake up call in the morning to check in at 5am finally taking off a couple of hits later.
    Arriving at our holiday destination around 2pm Saturday (16/6/18) around 24hrs later, consequently missing one night of my event where some friends could only attend my first night so I didn't get to see them at all
    We have contacted easyJet who said we will get a refund for our flights/accommodation/travel and food expenses but not compensation because it es due to weathers.
    My issue is, is that when flights are diverted, the normal protocol is to transfer passengers by coaches but we found out not long after our flight was cancelled that the diverted plane would not be waiting around for us to be transferred up so cancelled the flight and told us the diverted plane was actually cancelled and never left the uk. I have also been in touch with a passenger that was on the "cancelled" diverted flight and they were informed at 7am at Gatwick that the plane would not be landing so imo that was more than enough time to sort out transport instead of cancelling:
    This completely ruined my weekend event and altho we will be refunded, I feel we should be compensated for stress that could have easily been avoided, only if someone had done their
    Job correctly
    Please advise if we have a case for compo. T.I.A.
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