Flight delay and cancellation compensation, Easyjet ONLY

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1284285287289290394

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  • jcb222
    jcb222 Posts: 6 Forumite
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    I hope some can help. My flight yesterday was cancelled 2 hours before take off, the reason we were given was that our plane was grounded in Geneva due to snow and could not fly to our airport, our departure and arrival airports were operating as normal. No alternative flights were available and no effort was made to bring in another plane. Would we be able to claim compensation?
    Thanks in advance for any thoughts.
  • lisyloo
    lisyloo Posts: 29,624 Forumite
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    In general if it's out of their control (weather) then no.
    Do you have travel insurance?
  • jcb222
    jcb222 Posts: 6 Forumite
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    No, I have no travel insurance,
  • Ganga
    Ganga Posts: 4,158 Forumite
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    jcb222 wrote: »
    No, I have no travel insurance,

    You travel without insurance? unbeleivable:eek:
    ITS NOT EASY TO GET EVERYTHING WRONG ,I HAVE TO WORK HARD TO DO IT!
  • Justice13075
    Justice13075 Posts: 2,008 Forumite
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    I am afraid the advice given here is wrong. You are due compensation. Your what is known as a knock on effect. Download Vaubans excellent guide and read it.
  • jcb222
    jcb222 Posts: 6 Forumite
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    Thank you justice 13075 .i will do
  • jpsartre
    jpsartre Posts: 4,085 Forumite
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    I am afraid the advice given here is wrong. You are due compensation.

    I doubt that. If the incoming plane was grounded elsewhere it is unlikely that easyJet could have taken reasonable steps to avoid the cancellation.
  • jungle_jane
    jungle_jane Posts: 635 Forumite
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    What compensation do you think is appropriate?
  • jpsartre
    jpsartre Posts: 4,085 Forumite
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    What compensation do you think is appropriate?

    Presumably the OP is asking about compensation under EU regulations which are fixed amounts.
  • jcb222
    jcb222 Posts: 6 Forumite
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    My family missed our holiday!!! What compensation do you think is appropriate?
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