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Flight delay and cancellation compensation, Easyjet ONLY

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  • jcb222
    jcb222 Posts: 6 Forumite
    I hope some can help. My flight yesterday was cancelled 2 hours before take off, the reason we were given was that our plane was grounded in Geneva due to snow and could not fly to our airport, our departure and arrival airports were operating as normal. No alternative flights were available and no effort was made to bring in another plane. Would we be able to claim compensation?
    Thanks in advance for any thoughts.
  • lisyloo
    lisyloo Posts: 30,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    In general if it's out of their control (weather) then no.
    Do you have travel insurance?
  • jcb222
    jcb222 Posts: 6 Forumite
    No, I have no travel insurance,
  • Ganga
    Ganga Posts: 4,253 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    jcb222 wrote: »
    No, I have no travel insurance,

    You travel without insurance? unbeleivable:eek:
  • Justice13075
    Justice13075 Posts: 2,008 Forumite
    Part of the Furniture 1,000 Posts
    I am afraid the advice given here is wrong. You are due compensation. Your what is known as a knock on effect. Download Vaubans excellent guide and read it.
  • jcb222
    jcb222 Posts: 6 Forumite
    Thank you justice 13075 .i will do
  • jpsartre
    jpsartre Posts: 4,090 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I am afraid the advice given here is wrong. You are due compensation.

    I doubt that. If the incoming plane was grounded elsewhere it is unlikely that easyJet could have taken reasonable steps to avoid the cancellation.
  • jungle_jane
    jungle_jane Posts: 635 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    What compensation do you think is appropriate?
  • jpsartre
    jpsartre Posts: 4,090 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What compensation do you think is appropriate?

    Presumably the OP is asking about compensation under EU regulations which are fixed amounts.
  • jcb222
    jcb222 Posts: 6 Forumite
    My family missed our holiday!!! What compensation do you think is appropriate?
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