Flight delay and cancellation compensation, Easyjet ONLY

clairet707

Think Ive done this right, not used drop box before

https://www.dropbox.com/s/2o2p6ddzw9wycqm/CEDR%20CASE%20%20Defence.pdf?dl=0

JPears

Hmm initial thoughts:
Possibly adjudicator mind find in their favour.
However - to say that thunderstorms are not inherent in an airline's activity? So EJ always and only ever fly in perfectly clear skies? Crap.
It depends if adjudicator classes the previous flights issues as a major factor in your delay.
If no other flights were cancelled/delayed or rerouted from Corfu at the same time, you have a stronger case.
Looking at flight stats, no other plane was diverted and only 3 others were delayed and by no more than an hour - that goes in your favour but will need pointing out to adjudicator.

clairet707

JPears wrote: »

Hmm initial thoughts:
Possibly adjudicator mind find in their favour.
However - to say that thunderstorms are not inherent in an airline's activity? So EJ always and only ever fly in perfectly clear skies? Crap.
It depends if adjudicator classes the previous flights issues as a major factor in your delay.
If no other flights were cancelled/delayed or rerouted from Corfu at the same time, you have a stronger case.

Thanks, I thought the same about the thunderstorms...there was a flight from the day before delayed till about 6pm on the day we flew and a few others delayed by an hour or two but there were no others delayed as long as ours (other than the one from the day before) and there were definitely flights taking off and landing before ours was rerouted, we were watching it coming in on the flight stats app, it didnt appear to circle on there just get to about 30 mins off corfu and then change direction. It then took about an hour for EJ to give us any information about it. Untill that point we had only been told our flight was delayed by an hour.

There definitely were not any thunderstorms at that point, there had been first thing that morning but not by the time we got to the airport 2 and a bit hours before we were due to take off. It was clearing up though it was still raining

It annoys me that they are trying to wheedle out of this, not helped by the complete lack of facilities at Corfu airport, we also struggled to get much information out of them, we eventually managed to get 5 euro giftcards each out of them to get a drink but they kept the cards (even if there was cash left on them) so we when were further delayed they finally agreed to putting another 10 euro on them but they still had the cards so we had to go and beg for the cards back to get food, except with airport prices there wasnt much you could get for 5/10 euros. plus they had run out of a lot and food and drink due to a few flights in the morning being delayed by the thunder

Tyzap

Hi Clairet707,

EJ have really muddied the water here. It seems that there is possibly more to this than meets the eye, it's just not easy to get to the bottom of it tho.

I'm not sure if CEDR have the power to ask EJ to supply the 'event printout' from the flight but that should shed more light on events.

Good luck.

clairet707

Tyzap wrote: »

Hi Clairet707,

EJ have really muddied the water here. It seems that there is possibly more to this than meets the eye, it's just not easy to get to the bottom of it tho.

I'm not sure if CEDR have the power to ask EJ to supply the 'event printout' from the flight but that should shed more light on events.

Good luck.

Sorry not sure what you mean by this Tyzap? (only just seen this reply as have been away for a few days)

JPears

I think Tyzap means they are trying to hide behind weather issues, when no other airlines had these problems.
It may take legal action to clear the muddy waters...

Tyzap

Hi Clairet707,

To a certain extent JP is right but I suspect that your delay may have something to do with moving crew around as a number of other flights were delayed that day.

Also, exhibits 2 & 3 (which are not easy to read) seem to be from the 10th, the day before your flight, so have no relevance.

Exhibit 1 shows there were thunderstorms at Corfu but does not specify what time, so it proves nothing in direct relation to your flight.

Exhibit 4 shows that the flight coming out for you from Luton, G-EZWD, left 1h 21m late. It landed at ATH, not CFU 3h 55m later. As EJ state it is 4hrs flying time to Athens, it does not leave any time to fly to CFU, attempt a landing, circle for a while and then divert to Athens all within 4 hours. Also, if the flight had left Luton on time, could it have landed at CFU before the weather got worse?

Much of the detail does not add up, so ask for a copy of the event printout and scrutinise the detail, plus check the pilots name on both flights.

Oh, and one final thought. ATH is not the nearest diversion airport to CFU so why did it go to Athens?

http://www.bottonline.co.uk/flight-delay-compensation/claim-guides/flight-compensation-bad-weather?utm_campaign=coschedule&utm_source=twitter&utm_medium=bottandco#26.1.17

Good luck.

JPears

Me thinks Tyzap has got the bit between his teeth on this one!

clairet707

Thanks both

Ive added some comments along the lines of your post Tyzap, there is a resolve button
https://www.dropbox.com/s/iwme499lpe2l9k7/Screenshot%202017-02-01%2018.29.03.png?dl=0

Do I need to press that to send the comments or just wait and see what the adjudicator says now? I cant find anything on the FAQ / guidance for CEDR

Tyzap

clairet707 wrote: »

Thanks both

Ive added some comments along the lines of your post Tyzap, there is a resolve button
https://www.dropbox.com/s/iwme499lpe2l9k7/Screenshot%202017-02-01%2018.29.03.png?dl=0

Do I need to press that to send the comments or just wait and see what the adjudicator says now? I cant find anything on the FAQ / guidance for CEDR

Hi clairet707,

Sorry, I'm not familiar with the CEDR system so cannot help with that. Perhaps someone who is could make a suggestion!

Good luck.