Flight delay and cancellation compensation, Jet2.com ONLY

howticklediam

NoviceAngel wrote: »

hmmmmm, exactly .......

Perhaps they don't actually know what's going on in the real world! The CAA should pop in here from time to time.

Perhaps it's time that those of us still fighting through the courts told them, I feel an email coming on. Still got six weeks until my case, a nice email from the CAA in my favour might help things along.

111KAB

howticklediam wrote: »

Perhaps it's time that those of us still fighting through the courts told them, I feel an email coming on. Still got six weeks until my case, a nice email from the CAA in my favour might help things along.

In which case a possible appropriate address of the CEO as referenced here may be of assistance ....


https://www.facebook.com/MonarchComplaints/posts/391095954385127

stevemej

howticklediam wrote: »

Perhaps it's time that those of us still fighting through the courts told them, I feel an email coming on. Still got six weeks until my case, a nice email from the CAA in my favour might help things along.

I honestly can't imagine a single judge in the country won't be swayed by the caa's actios this weekend. I think it's a done deal.

NoviceAngel

Justice13075 wrote: »

Surely the airlines are playing with fire in brining forward this bogus claim that the parts they have replaced had manufacturing defects. wouldn't they have to notify the appropriate authority of the defect also the manufacturer. Any judge worth their salt would require reports on the defective parts after all safety is paramount. Once they are challenged and have to produce this evidence in court they will back off. Don't be put off I believe they are making a fatal mistake and they are just clutching at straws as they know they are fighting a losing battle.

stevemej wrote: »

I honestly can't imagine a single judge in the country won't be swayed by the caa's actios this weekend. I think it's a done deal.

I think that's the thoughts of us all in here, it simply beggars belief what out and out lies that the airlines come up with.

I'm am trying to think of any other business that tells outright lies to their customers and I can't think of any.....

It's staggering beyond belief, they argue, cheat and lie then class themselves as above the law of the land.

For anyone that wants to know why we 'obsessive forum people' help out here, it's worth reading our stories HERE!

I certainly didn't think when I first wrote to Jet2 a few years ago, I'd end up here helping others to get justice through the Courts, I've always said back then when I first contacted Jet2 about my delay, I'd be happy with a £50 voucher for another flight. A nice little apology and a good will gesture, now I actively avoid booking with Jet2 as a result of the appalling way they have dealt with my claim for compensation. In the end it cost them a great deal more than £50 to settle my claim, and even in the beginnings when they had some surprising spurious cases going their way, think how much JP has cost them, going on to help, hundreds of forum members claim what is rightfully theirs....

When will it end? I think we are on the home run now, everyone is against them, and now with their previous allies The CAA turning against them, the airline manufacturers may well take some sort of legal action, over the manufacturing defect excuses they are coming up with. The Supreme Court rulings on Huzar and Dawson before that Sturgeon.

What is this all about ? All passengers want is a reliable and on-time service, if you miss a days holiday or your late back in the UK and have to take another day off work, isn't it only fair that you are compensated ? The airlines seem to think that because you may have paid for a cheaper flight, and I would even argue that Jet2 is not a 'cheap' airline, then that gives them the absolute authority to treat passengers like something foul that the CEO has stepped in, well no longer, we're coming to get you Jet2, my personal fight is over, but I can tell you, I'll make damn sure I help hundreds more claim what is rightfully theirs under the regs, until such time that you abide by the law, like each and everyone of us does every single day...

There, rant over, wine o'clock time......

Cheers,

NoviceAngel

Demonic

I still book with Jet2. If I get a positive outcome to my case and am suitably compensated, I may just spend a little of my compo on a T-shirt.

That T-shirt will have a message saying "Jet2 flight delay compensation paid for this flight. Thanks Jet2". I wonder if they can deny me boarding for being unsuitably attired and whether that would come under "extraordinary circumstances".

stevemej

NoviceAngel wrote: »

I think that's the thoughts of us all in here, it simply beggars belief what out and out lies that the airlines come up with.

I'm am trying to think of any other business that tells outright lies to their customers and I can't think of any.....

It's staggering beyond belief, they argue, cheat and lie then class themselves as above the law of the land.

For anyone that wants to know why we 'obsessive forum people' help out here, it's worth reading our stories HERE!

I certainly didn't think when I first wrote to Jet2 a few years ago, I'd end up here helping others to get justice through the Courts, I've always said back then when I first contacted Jet2 about my delay, I'd be happy with a £50 voucher for another flight. A nice little apology and a good will gesture, now I actively avoid booking with Jet2 as a result of the appalling way they have dealt with my claim for compensation. In the end it cost them a great deal more than £50 to settle my claim, and even in the beginnings when they had some surprising spurious cases going their way, think how much JP has cost them, going on to help, hundreds of forum members claim what is rightfully theirs....

When will it end? I think we are on the home run now, everyone is against them, and now with their previous allies The CAA turning against them, the airline manufacturers may well take some sort of legal action, over the manufacturing defect excuses they are coming up with. The Supreme Court rulings on Huzar and Dawson before that Sturgeon.

What is this all about ? All passengers want is a reliable and on-time service, if you miss a days holiday or your late back in the UK and have to take another day off work, isn't it only fair that you are compensated ? The airlines seem to think that because you may have paid for a cheaper flight, and I would even argue that Jet2 is not a 'cheap' airline, then that gives them the absolute authority to treat passengers like something foul that the CEO has stepped in, well no longer, we're coming to get you Jet2, my personal fight is over, but I can tell you, I'll make damn sure I help hundreds more claim what is rightfully theirs under the regs, until such time that you abide by the law, like each and everyone of us does every single day...

There, rant over, wine o'clock time......

Cheers,

NoviceAngel

Hey NA can you imagine how empty your life is going to be after the airlines start complying. You may have to become a voucher man or something!

NoviceAngel

stevemej wrote: »

Hey NA can you imagine how empty your life is going to be after the airlines start complying. You may have to become a voucher man or something!

LOL, I might just get a life back :D as a voucher man!

Justice13075

Listening to the money box article on radio 4 yesterday I get the impression Jet2 are going to fight this 2 year limit for claiming compensation until it bankrupts them.

Justice13075

Taken from the CAA website


Please be aware that in England and Wales the legal limit to issue claims at Court is 6 years from the date of the incident but we would suggest you contact your airline as soon as possible. If your claim is nearing the 6 years limit, you may wish to consider legal action.

howticklediam

Surely the airlines are playing with fire in brining forward this bogus claim that the parts they have replaced had manufacturing defects. wouldn't they have to notify the appropriate authority of the defect also the manufacturer. Any judge worth their salt would require reports on the defective parts after all safety is paramount. Once they are challenged and have to produce this evidence in court they will back off. Don't be put off I believe they are making a fatal mistake and they are just clutching at straws as they know they are fighting a losing battle.

So the thing to do is ask for an CPR Part 18 request for the Mandatory Occurrence Report that the operator is obliged to complete in accordance with:
http://www.caa.co.uk/docs/33/CAP382.PDF.
A fantastic document to pull out in court if there's a known issue, because the operator or manufacturer has to report occurrences that could have implications on safety.
I'm not sure a judge would do that for you though.