Flight delay and cancellation compensation, Jet2.com ONLY

JPears

blondmark wrote: »

If you need a hand writing your Particulars of Claim, HERE is an example but you'll need to adapt it to your own flight of course.

Thanks for that link -
Unfortunately there is no way you can fit that on MCOL N1 form!!!

What stage are you now at blondemark?

gashbag

Are you all for real? My flight was delayed in 2009???!!! Yawnnnn! Loads of compensation paid out = job losses = companies going bust!

This world has gone compensation mad!

countdacash

gashbag wrote: »

Are you all for real? My flight was delayed in 2009???!!! Yawnnnn! Loads of compensation paid out = job losses = companies going bust!

This world has gone compensation mad!

When we need input from someone clearly unable to manage their own financial affairs, then we'll ask, otherwise do one from this thread

blondmark

JPears wrote: »

Thanks for that link -
Unfortunately there is no way you can fit that on MCOL N1 form!!!

What stage are you now at blondemark?

I don't use MCOL except for the most basic of claims. Where any complexity exists, e.g. when addressing 'extraordinary circumstances', it's preferable to set out the claim in full on paper - far more of a challenge to the defendant too.

What stage? Well I got a judgment against Ryanair, mentioned the 'S' word (sheriffs) and full settlement was instantaneous. Sued Ryanair again, this time via the European Small Claims Procedure (Form A) issued in London and served in Dublin and awaiting the standard hopeless copy and paste defence. Also sued Thomson and await their defence or judgment by default.

willhollis18

JPears wrote: »

Have you received a defence?
Or did you file for judgement?

Yes defence was submitted on the 11th February. I believe this is actually classed as ontime in my case as the due date fell on a non -working day.

I haven't actually yet received any details on the defence - just the status is updated on MCOL. I presume its on the way in post so I will update the thread with what they have responded with when it arrives.....

Pooch52

Hello,
I am new to forums and don't know how to post stuff but wonder if you can shed some light on our problem.

We (21 of us) flew from Newcastle to Cork but, on return, while we were in the airport, the flight was cancelled, we were eventually flown into Leeds Bradford then ferried in coaches to Newcastle, an overnight delay of around 9 hours.

Jet2 are claiming extraordinary circumstances for the delay/cancellation and denying our claim.

I contacted caa in the UK, they say we do have a claim but that we need to go through the Irish authorities, again I have sent the Irish authorities the information but it feels like we are up against a brick wall.

What can we do now?

ogmar

Hi there I am new to this forum having just read the email I received about delayed fight compensation I am wondering if I am able to claim.
My return flight from Malaga to Edinburgh on 23/07/2011 was delayed by almost three hours, I have checked the data on the flightstats website and according to this the flight was late by 2h 57mins. Does this mean as it is under the three hours I can't claim?

Thanks Owain

stuco

Hi, just introducing myself to this forum as a Jet2 claimant. History so far is flight from Dalaman to Newcastle in August 2011 was delayed more that 3 hours on takeoff. Can't remember if we were more than 3 hours delayed on arrival. Flightstats website only gives estimated time of arrival based on what time we should have taken off and what time we should have landed. Emailed jet2 back in Dec 2012 to ask them to confirm the delay and the reason. Received an automated reply that they would respond within 28 days. No reply after 28 days so submitted the proformo letter claiming compensation. Received a reply within a week asking for passengers, dates etc all of which had been included in the original letter. The only thing I hadn't included was booking confirmation, although I had included a booking reference. Have sent off another letter with a copy of the information already submitted and a screen shot of the booking details on my jet2 account. Hoping this will be acceptable but after reading the rest of the posts I'm guessing this is the least of my worries Until they admit or deny the possible arrival delay I don't know how much further I can take it anyway... Last letter submitted on 9th February and I will update as and when.

aybee1965

venus1978 wrote: »

Hi i was going to try and make a claim for a flight that had an 9hr delay on from Belfast to Palma in July 2007. How important is the booking reference ? I have hunted everywhere for my boarding passes or a booking ref but no luck that far back. I do know the flight number, date and times.

Thanks

Hi, if you ring the company that you booked with, they will be able to tell you your booking reference number, and the cost of the flight that was paid to Jet2. I know this because I have started my compensation claim today, and didn't have any booking reference number, but when I called the company I booked through, they were able to give me the information that I needed. Good luck!

stuco

stuco wrote: »

Hi, just introducing myself to this forum as a Jet2 claimant. History so far is flight from Dalaman to Newcastle in August 2011 was delayed more that 3 hours on takeoff. Can't remember if we were more than 3 hours delayed on arrival. Flightstats website only gives estimated time of arrival based on what time we should have taken off and what time we should have landed. Emailed jet2 back in Dec 2012 to ask them to confirm the delay and the reason. Received an automated reply that they would respond within 28 days. No reply after 28 days so submitted the proformo letter claiming compensation. Received a reply within a week asking for passengers, dates etc all of which had been included in the original letter. The only thing I hadn't included was booking confirmation, although I had included a booking reference. Have sent off another letter with a copy of the information already submitted and a screen shot of the booking details on my jet2 account. Hoping this will be acceptable but after reading the rest of the posts I'm guessing this is the least of my worries Until they admit or deny the possible arrival delay I don't know how much further I can take it anyway... Last letter submitted on 9th February and I will update as and when.

Sooo...I'm guessing Jet2 have a supply of letters just ready to slap a name and address on and bounce back to the customer as I have received a reply already.

It thanks me for my letter received by them on the 12th and then goes on say they have changed their customer care process and without all the information they requested are unable to process my correspondence. In the event I send them the requested information, they will be happy to investigate the experience and issue a full response.

The only information requested that might not have fit their criteria (as they don't specifically state what) was the booking confirmation/boarding pass. I enclosed the booking ref as well as a screen shot of my account with them showing the booking. If its still showing on my end of things I guess its still showing on theirs? Should this not have been acceptable as booking confirmation and ideas on how to proceed. Thanks.

Is it acceptable to copy this post onto the main forum?