Flight delay and cancellation compensation, Ryanair ONLY 11 January 2013 at 10:57AM edited 13 October 2017 at 12:22PM in Flight Delay Compensation 3.7K replies 624.8K views

auntiekim

Even if it took them 5hrs to get a bus to us to get us to Eindhoven?

richardw

It's about 83km from Eindhoven to Weeze, so shouldn't take long by road.

David_e

auntiekim wrote: »

About 5 hours after we initally landed (around 8pm) the 2nd and 3rd buses finally arrived and we were taken onto Eindhoven and arrived there about 9:00pm. Do I have a legit claim?

The weather may be an Extraordinary Circumstance but I don't see how taking 5 hours to get you to the original destination 1 hour away shows that they did all they could to avoid the delay.

Dr_Watson

Vauban wrote: »

No compensation due if it's clearly a weather-related problem with landing.

I'd check the weather conditions at Eindhoven at the time of your scheduled arrival and also whether or not other flights were able to land or take off.
Not saying that Ryanair could be making it up of course....

Mark2spark

It's a complicated one, inasmuch as that the fog, - if true - would be a valid EC, however, the second test, of the airline taking all reasonable measures, has not been established to fullfilment.

The complication arises in that you have to get a judge to understand that, I mean truly understand the scope of the regulation and the subsequent case law, whilst he is bombarded by male cow poo from a RA barrister.

Dr_Watson

[QUOTE=Mark2spark;bombarded_by_male_cow_poo_from_a_RA_barrister.[/QUOTE]

Oh yes ....plenty of that to come from Ryanair.

JPears

Bumped to keep it above flotsam and clutter...

Medis111

Sue Ryanair ... Safely post has been deleted..

Can someone post another link or just post on here, how to sue Ryanair in UK?

Thanks

Dr_Watson

Medis111 wrote: »

Sue Ryanair ... Safely post has been deleted..

Can someone post another link or just post on here, how to sue Ryanair in UK?

Thanks

It certainly has.....
But anyway here goes.
Firstly I presume you have suffered delay/ cancellation in line with the thresholds and reasons required by 261/2004.
As per page 1 of the thread on here, send Ryanair (RA) a letter before action using the templates provided.
They may respond...they probably won't.
After giving them the notice you gave in your LBA, start court proceedings using the European Small Claims Process (ESCP).

http://www.justice.gov.uk/courts/european-union-cross-border-claims

This process allows consumers to start cross border claims similar to using the small claims court used here in the UK for a claim against a UK based company.

The form you need to populate to start with is Form A.
Provide as much detail as you can on this including your reasons for starting the claim, and what you have done to try and resolve the issue with RA. Your LBA for example and any reply.
Next you need to issue this through the courts. This can be tricky.
Some courts are just not up to speed with the ESCP. Check with the court you intend to use first....in my experience go for one in your nearest major city.
You will need to take three copies of your Form A and the relevant issue fee ( around £80).
Once issued the court will send RA the papers then sit back and wait for any response...(probably none).

Ok so far?
Do please read my posts on my journey ....any questions get back to me.

The reason ESCP is 'safe' to sue Ryanair is explained pretty well in the process itself.
It basically limits any appeal they may have against a decision given in your favour and doesn't expose yourself to ridiculous costs if any such appeal granted then goes in RA's favour.
There are posts early in the RA thread where one consumer went down the Irish Small Claims Route and was concerned about the possible costs of this....

Medis111

Dr_Watson wrote: »

It certainly has.....
But anyway here goes.
Firstly I presume you have suffered delay/ cancellation in line with the thresholds and reasons required by 261/2004.
As per page 1 of the thread on here, send Ryanair (RA) a letter before action using the templates provided.
They may respond...they probably won't.
After giving them the notice you gave in your LBA, start court proceedings using the European Small Claims Process (ESCP).



This process allows consumers to start cross border claims similar to using the small claims court used here in the UK for a claim against a UK based company.

The form you need to populate to start with is Form A.
Provide as much detail as you can on this including your reasons for starting the claim, and what you have done to try and resolve the issue with RA. Your LBA for example and any reply.
Next you need to issue this through the courts. This can be tricky.
Some courts are just not up to speed with the ESCP. Check with the court you intend to use first....in my experience go for one in your nearest major city.
You will need to take three copies of your Form A and the relevant issue fee ( around £80).
Once issued the court will send RA the papers then sit back and wait for any response...(probably none).

Ok so far?
Do please read my posts on my journey ....any questions get back to me.

The reason ESCP is 'safe' to sue Ryanair is explained pretty well in the process itself.
It basically limits any appeal they may have against a decision given in your favour and doesn't expose yourself to ridiculous costs if any such appeal granted then goes in RA's favour.
There are posts early in the RA thread where one consumer went down the Irish Small Claims Route and was concerned about the possible costs of this....

Thanks for your prompt reply.

I will not need to attend any hearings for this? Just want to know if all it is going to cost me is £80.

Thank you in advance.