JPears wrote: »
I find it hard to believe that RA can lawfully simply ignore an EC law that is designed to protect passengers, simply because they have written their T&Cs to say so. I'd like to see my profession try such a thing when they are up before the beak!
Lambino81 wrote: »
What should be my next step? Write to the CAA or go directly to court?
questionmark78 wrote: »
Hi - could anyone help?
On Friday 25th October 2103 I had a delay of over 4.5 hours.
Ryanair emailed me a pro forma to 'send to my insurer'.
My father is under the impression that I should get the compensation from Ryanair as per new EU law. From the difficulty in doing that from what I see on here and the fact that on the Ryanair website they claim that one is only eligible if you have cancelled the flight due to the delay, etc, I'm thinking going through my insurer is better.
Do you agree?
Also, if I claim via travel insurance, does this raise any future premiums?
thanks in advance for any advice
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