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Flight delay and cancellation compensation, Ryanair ONLY

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  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    Hi all

    looking for some advice, although it looks like ive had a better deal than a lot of the posters here. My cheque has come through from Ryan Air but its dated end July so i can actually cash it for 4 months, are they allowed to do this??

    thanks


    Bloody hell ... the tricks these guys get up to. No they are not permitted to do this but the challenge is how to rectify it. By the time you instigate court action July will be around .... can only suggest you contact Ryanair and advise them of their 'mistake' and shortly afterwards (presuming no apology/correctly dated cheque) contact the CAA in the hope they will treat the matter seriously and force Ryanair to cough up.
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    Hi all

    looking for some advice, although it looks like ive had a better deal than a lot of the posters here. My cheque has come through from Ryan Air but its dated end July so i can actually cash it for 4 months, are they allowed to do this??

    thanks

    It's obviously an error - but the end of July is only just over 2 months away. By the time the airline have cancelled this cheque and issued a new one, you'll probably be beyond July anyway. I'd just try to cash it - and if it's refused by the bank, then pay it in again at the end of July.
  • ellymoo
    ellymoo Posts: 147 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 21 April 2017 at 4:12PM
    My Ryanair flight was delayed due to "technical reasons" for 2 hours while we all sat on the plane. (Monday.) I found it incredible that the staff did not offer any complimentary refreshments during the delay nor during the flight itself (or, considering it's Ryanair, perhaps I don't). I know a 2 hour delay is not a 3 hour delay, but is it worth me requesting compensation anyway?

    They'll be getting a snitty letter for not bothering to offer drinks anyway.
  • Caz3121
    Caz3121 Posts: 15,837 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ellymoo wrote: »
    I know a 2 hour delay is not a 3 hour delay, but is it worth me requesting compensation anyway?

    I would not bother - unless you were over 3 hours late in arriving (not departing) there is no compensation due
    If you bought drinks then you could try sending in the receipt for reimbursement under EU261 Duty of Care
    (I had a 4 hour sit on a Jet2 flight some years ago and they didn't even offer water - and it took over 4 years before they paid compensation! - have never flown with them since)
  • ellymoo
    ellymoo Posts: 147 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    OK, thanks. 4 hours without water is absolutely appalling! I will just send them a snottagram.
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    we sat on a Ryanair plane in 30deg heat in Lanzerote for 90 mins (after a 30 minute delay in airport), no aircon.
    Ryanair were happy to provide water - at £2.00 bottle! And no ice.
    Smugness as we had bought 2 large bottles of chilled water in airport.....: )
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • ellymoo
    ellymoo Posts: 147 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    No air con!

    I really loathed myself for flying with Ryanair, but they were the only realistic option available. Ugh.
  • Ganga
    Ganga Posts: 4,253 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ellymoo wrote: »
    No air con!

    I really loathed myself for flying with Ryanair, but they were the only realistic option available. Ugh.

    Do not feel so bad about yourself,fly with somebody else,they be more expensive but if admitting you flew with a budget airline causes you shame,change your carrier.
  • I have just successfully received flight compensation from Ryanair for a delayed flight back in July 2013 from Leeds Bradford to Faro,I previously tried to claim after the flight from them but was refused as they gave some lame excuse for some type of .....circumstances. After reading Martin's newsletter last month decided to re try using the resolver tool and thank you as 4 weeks later the money has been credited to our bank account.
  • Almo
    Almo Posts: 631 Forumite
    Read several pages and fairly but not totally sure that this doesn't fall under exceptional circumstances:

    Aircraft damaged while a wheelchair was being loaded

    It's foreseeable in once sense but not in another, plus it's the ground handlers who were at fault. Anyone have any opinions? I've sent off an email to Ryanair anyway.
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