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Flight delay and cancellation compensation, BA ONLY

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Comments

  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    Caz3121 wrote: »
    .......what is the likelihood that it took more than 6 minutes to open the doors?

    Actually quite likely, but I’m sure BA were perfectly aware of the time and no doubt deployed the emergency shoots to get people off. :o

    How many times have we read about what a difference a few minutes make?
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Justice13075
    Justice13075 Posts: 2,008 Forumite
    Part of the Furniture 1,000 Posts
    What information does Bott have that euclaim doesn't have if they believe the poster is entitled to 600euro.
  • Justice13075
    Justice13075 Posts: 2,008 Forumite
    Part of the Furniture 1,000 Posts
    edited 16 April 2018 at 10:42AM
    Interesting point raised by jpsartre. Regarding the drop from 600euro to 300 euro if the flight is delayed between 3 and 4 hours. Is this only if a claimant had been re routed on a different flight. #1939
  • Tyzap
    Tyzap Posts: 2,112 Forumite
    Sixth Anniversary Combo Breaker
    Interesting point raised by jpsartre. Regarding the drop from 600euro to 300 euro if the flight is delayed between 3 and 4 hours. Is this only if a claimant had been re routed on a different flight. #1939

    Nope, you qualify for the reduction if they get you there between 3 hours and 4 hours late, no other qualifications required.

    Another oddity of the regs.
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
  • Justice13075
    Justice13075 Posts: 2,008 Forumite
    Part of the Furniture 1,000 Posts
    That's exactly as I thought but the question was asked
  • elz
    elz Posts: 4 Newbie
    Hello, looking for some advice as I'm struggling to find other experiences of my current situation.

    British Airways cancelled a returning flight on an upcoming trip from San Jose, CA (SJC). The flight was over 14 days away. They've re-routed me on a flight from a San Francisco (SFO). The flight is only an hour earlier than the original flight, and it gets me into Heathrow in time to get the original connecting flight to Manchester. So no compensation for delays.

    However, to get to the new airport will require either a train journey or an overnight stay the night before. I'll already be in San Fran the day before but was supposed to go back to San Jose that afternoon as SJC airport is only a ten minute drive from my friend's house where I'm staying.

    So, does anyone know if BA would be likely to refund me the cost of either the train journey back to San Fran, or a hotel for another overnight stay?

    Would be interested to hear from anyone with a similar experience.
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Welcome.
    Firstly, you should post your query on the BA thread, not your own personal thread which massively clutters up the hoard making it difficult for all vistors old and new.
    Second, you should insist on a departure from SJ. The obligations under regualtion 261/2004 are not limited by the 14 day notice, just compensation.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • elz
    elz Posts: 4 Newbie
    Sorry, I didn't see a BA thread.

    I didn't insist on departure from SJC because that was the only BA flight on that day. And I'm not flexible with days. The only alternative would be for them to book me on a flight with another airline, but it would have had 3 connections which I wasn't prepared to do.
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    BA should be responsible for either your travel costs
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • elz
    elz Posts: 4 Newbie
    Thank you for your help
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