Flight delay and cancellation compensation, BA ONLY

abertawe1

hi everyone
i was due to fly from jfk to gatwick at 10 pm on the 3/11/17 landing at 9.55am on the 4/11/17 with ba but on the morning of the flight they cancelled due to operational reasons.so they rebooked us on a flight with American airlines at 2pm on the 4/11/17 to Atlanta that's over a thousand miles further away where we then had to get a ba flight at 10.pm that night to heathrow when our original destination was Gatwick (where my car was)we landed about 10 am 24hours late and at the wrong airport by the way there were 5 adults what sort of compensation are we due many thanks

Tyzap

Hi abertwe1,

You are due €600 each from BA, plus any additional costs incurred travelling from LHR back to LGW, plus duty of care.

Google and then download 'Vaubans guide' for loads of information.

Good luck.

twisterzzz

I was recently on a business trip and my inbound flight from Nice to Heathrow was cancelled the day before flying (reason : French air controller strike). The flight was originally booked by my company's appointed travel agency. As soon as I received flight cancellation email from BA I advised our travel agency and they couldn't really get me a replacement flight on the planned return date.

For personal reasons I had to return on the planned return date so I had no choice but to buy another very expensive BA flight (paid about £500) plus taxi costs to go to nearest airport (Marseille) of about £250 since there were no direct flights available from Nice. I would hopefully be compensated for the travel costs associated however I'm sure some questions will be asked when submitting my expenses. The question is, am I in position to claim compensation from BA for missing my original flight and inconvenience caused or ONLY travel agency will be able to claim any compensations.

Caz3121

this should be posted on the BA thread

JPears

Bumped because people can't be bothered to look 8 lines down...

twisterzzz

Caz3121 wrote: »

this should be posted on the BA thread

Sorry, where is that ? I couldn't find it.

Tyzap

It's here...

http://forums.moneysavingexpert.com/showthread.php?p=73436524#post73436524

twisterzzz

I was recently on a business trip and my inbound flight from Nice to Heathrow was cancelled the day before flying (reason : French air controller strike). The flight was originally booked by my company's appointed travel agency. As soon as I received flight cancellation email from BA I advised our travel agency and they couldn't really get me a replacement flight on the planned return date.

For personal reasons I had to return on the planned return date so I had no choice but to buy another very expensive BA flight (paid about £500) from Marseille to Heathrow. Plus taxi costs to go to airport (Marseille) of about £250 since there were no direct flights available from Nice. I would hopefully be compensated for the travel costs by my company however I'm sure some questions will be asked when submitting my expenses.

The question is, am I in position to claim compensation from BA for missing my original flight and inconvenience caused OR travel agency ONLY will be able to claim any compensations.

twisterzzz

Tyzap wrote: »

It's here...

http://forums.moneysavingexpert.com/showthread.php?p=73436524#post73436524

Thanks, posted there, is there a way to delete this thread.

JPears

no, we just let it sink to the bottom.