Flight delay and cancellation compensation, Tui/Thomson ONLY

denised

thanks was just checking if was any other way lst to confirm delay

NoviceAngel

You could try popping the details into a NWNF solicitors website such as EU claim and Bott & Co. If they have any other passengers on the same flight, they might tell you if you have a claim or not. I'm not aware of another way myself.

Cheers,

NoviceAngel

Vauban

denised wrote: »

was delayed in aug 2012 on Thomson flight been on fligthstats says stats unknown any other way to find out ,not sure if just over or under 3hrs thanks:o

Try entering your details into Bott's Flight Delay Calculator - they check it against their database for eligibility.

kappa99

Hi,

I have been declined for compensation by Thomson (Flight was with First Choice) because I cannot provide a booking ref no or boarding pass - the flight was several years ago but within the window for compensation - having only just discovered this I am claiming now. I missed out on attending most of a festival because of this delay so I was well out of pocket.

How can I turn this on the airline to check databases etc/ I have insisted they do this and get the standard "you cannot fill in our form correctly however should you be able to...blah blah".

Surely they will have a record on their own booking system?

Thanks in advance.

JPears

Its called a SAR - read Vaubans guide please.

legal_magpie

"Within the window".How within? If it was more than 5 years ago, you need to keep a very close eye on the calendar because if you don't issue Court proceedings (not simply send a letter claim) within 6 years you will be statute barred.
JJ

denised

kappa99 im just starting claim with thomsons, flightstats says stats unknown was just over or under 3hrs delay done check on botts site and that said congratulations so gona give it a try.I booked in travel agt so been in there today they could give me all details of my holiday booking ref, hols ref, flight num so if they can thomsons can :mad:

Macquin

Was anyone on the forum on Thomas Cook flight TCX031L which was originally supposed to leave Calgary for Manchester on 10th Sept.2010 but only eventually left on 12th Sept. Thomas Cook are refusing my request for compensation because I cannot supply them with boarding passes (who can after 5 years?) If anyone has managed to get a copy of the passenger loading manifest for this flight I would love to have a copy to prove to Thomas Cook that my wife and I were on the flight.

NoviceAngel

Macquin wrote: »

Was anyone on the forum on Thomas Cook flight TCX031L which was originally supposed to leave Calgary for Manchester on 10th Sept.2010 but only eventually left on 12th Sept. Thomas Cook are refusing my request for compensation because I cannot supply them with boarding passes (who can after 5 years?) If anyone has managed to get a copy of the passenger loading manifest for this flight I would love to have a copy to prove to Thomas Cook that my wife and I were on the flight.

Have a read of Vaubans guide and issue a SAR.

retatco

Macquin wrote: »

Was anyone on the forum on Thomas Cook flight TCX031L which was originally supposed to leave Calgary for Manchester on 10th Sept.2010 but only eventually left on 12th Sept. Thomas Cook are refusing my request for compensation because I cannot supply them with boarding passes (who can after 5 years?) If anyone has managed to get a copy of the passenger loading manifest for this flight I would love to have a copy to prove to Thomas Cook that my wife and I were on the flight.

You would do better if you were in the Thomas Cook thread.