Flight delay and cancellation compensation, Tui/Thomson ONLY

huwy123

Had a letter from Thomson today turning down my claim for the Sanford to Gatwick flight (TOM071 on 30-4-2014) due to a "hidden manufacturing fault". Given that they haven't actually told me what the fault was I guess they expect me to just go along with this....

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dxc_chappie

huwy123 wrote: »

Had a letter from Thomson today turning down my claim for the Sanford to Gatwick flight (TOM071 on 30-4-2014) due to a "hidden manufacturing fault". Given that they haven't actually told me what the fault was I guess they expect me to just go along with this....

This is utter rubbish from Thomson. Unfortunately you will only get the truth when you start litigation. Read Vauban's guide, send an NBA then start a court claim.

batman44

huwy123 wrote: »

Had a letter from Thomson today turning down my claim for the Sanford to Gatwick flight (TOM071 on 30-4-2014) due to a "hidden manufacturing fault". Given that they haven't actually told me what the fault was I guess they expect me to just go along with this....

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The draft guideline don't mean tosh, it's a tech fault simples. Court action.

JPears

Yeah, hidden manufacturing faults can really only apply to brand new aircraft types such as Dreamliner. If a manufacturer provided a faulty part to an ariline, then thats an issue between themselves, not you and the airline.
Its just the next !!!!!!!!e excuse the airlines are coming up with.

dizdog

Hi all
Did post this earlier, sent tomsons a letter got a polite reply then nothing today got a cheque for just short £1900 for four delayed flights well happy and many thanks to this site .had no boarding passes and was not asked for them, again many thanks and good luck to everyone

philhigg

Cheque arrived today without any further action by me. Thanks for all your help and advice. I am pleased with the response I received.

didi4

RE: TOM 108 flight Manchester to Barbados 1.4.12, 7 hour delay -

received cheque for almost £2000, so if you are claiming for this flight delay, don't give up!!

paul1672

curls wrote: »

I had replies to my initial letters. They claimed earlier lightening damage to the aircraft caused the delay on 25th April and a problem with the cabin interphone system prior to the previous flight caused the return delay.
They have totally ignored my responses, including the NBA which I sent nearly two weeks ago.

Can any other fellow passengers give an update?

Hi, my partner and I were on these flights and initially started proceedings with Thomson but gave up after 3 months of very little replies and went down the nwnf route with bott & co.
I've had quite a few replies from the nwnf company recently and am hoping for a final response in the next 8 weeks so will update here with whatever my outcome is. Hopefully that will help you in pursuing your claim.

Paul

brynglas

Cheque arrived Christmas Eve out of the blue for four passenger claims 400 euros person. Well chuffed

MasterPoo

Hi I, I sent my NBA letter a while back, been extremely busy with work and preparing for Christmas, no acknowledgement, no nothing from them. My mom has been visiting me for 3 months, she leaves on the 10th Jan, as soon as she's on the plane, I'm taking them to court, they have had plenty of time, I suspect they didn't think I would follow through.......well I will, I've just been side tracked for a bit!

I hope I can issues proceedings online and I don't have to go to the post office for anything???!!!!!