Flight delay and cancellation compensation, Tui/Thomson ONLY

2twoeuros

in october 2008 we were delayed in Malaga for several hours waiting for a part to be flown in from Doncaster for a Bournemouth bound flight (Thomson). because it was so long ago i dont have my flight numbers and information any more, is there any way i can get hold of these ?

TrevorSmith

its probably too long ago to make a successful claim

McKneff

From six years ago....


Yu have got to be kiddin'

David_e

2twoeuros wrote: »

in october 2008 we were delayed in Malaga for several hours waiting for a part to be flown in from Doncaster for a Bournemouth bound flight (Thomson). because it was so long ago i dont have my flight numbers and information any more, is there any way i can get hold of these ?

Have a look at the thread "Flight Delay Compensation Important Info - Please check before posting"

retatco

When Thomson was granted a stay for Dawson in November they were instructed to notify myself and the court as soon as the result of the appeal was known.
I wrote to the court, copy to Thomson, after seven days of the appeal result being published stating Thomson had not complied with that instruction plus copies of both the Dawson and Huzar appeals enclosed. I also rather cheekily suggested Thomson now had no defense to my claim and that maybe the DJ would find in my favor!
Still nothing from Thomson and awaiting reply from DJ.

kev-insted

kev-insted wrote: »

After some months I've received a response this morning from the CAA. It says that they have reviewed the information received by Thomson regarding the "extraordinary circumstances" pertaining to my flight and have rejected it.

The email states: "It is our considered view that the airline has not taken appropriate measures to avoid and or minimise the disruption. As such, in our opinion, the disruption to your flight is of a type which means that the airline should pay compensation.

We have given our view to the airline and have asked them to pay compensation to you as required in EC Regulation 261/2004. Our view on this case is based on the information provided to us, is not legally binding and only relates to the flight concerned. Currently the airline maintains their position that extraordinary circumstances applies and they are refusing to pay compensation. However, we are not an ombudsman scheme and we are unable to impose a solution on an airline."

I've wrote back to the CAA as Thomson has never provided any information regarding the "extraordinary circumstances" resulting in a four hour delay.

UPDATE:

I wrote to Thomson several weeks ago requesting compensation, citing the response I received from the CAA, as well as referencing the outcome of the Huzar case. They have now responded and the letter I received says: "I can see previously that we have responded to you in relation to your claim under EU regulation 261/2004. I can confirm that this will remain our final position and with that in mind, we're unable to offer any further comments or assistance in relation to your delay. It is with regret that we have been unable to resolve this matter to your satisfaction."

I'm obviously going to take this further. However, my concern is that while the CAA have responded positively and have "instructed" Thomson to pay compensation, I still do not know the circumstances surrounding the delay.

JPears

kev-insted wrote: »

UPDATE:

I wrote to Thomson several weeks ago requesting compensation, citing the response I received from the CAA, as well as referencing the outcome of the Huzar case. They have now responded and the letter I received says: "I can see previously that we have responded to you in relation to your claim under EU regulation 261/2004. I can confirm that this will remain our final position and with that in mind, we're unable to offer any further comments or assistance in relation to your delay. It is with regret that we have been unable to resolve this matter to your satisfaction."

I'm obviously going to take this further. However, my concern is that while the CAA have responded positively and have "instructed" Thomson to pay compensation, I still do not know the circumstances surrounding the delay.

Alas, it is highly unlikely you will find out until you are in the court room opposite them. Next step NBA then Small Claims Court. As you will see from other posts, your reponse, although positive, is not worth the paer it is written on.

kev-insted

Probably due to lack of sleep (that's toddlers for you!) and/or incompetence on my part, but could someone provide a link to the NBA letter? Thanks

HELS

I flew with BMI baby and when checking details on Flightstats, airline is now shown as WW. I know BMI baby disappeared so can I claim from WW?

Vauban

kev-insted wrote: »

Probably due to lack of sleep (that's toddlers for you!) and/or incompetence on my part, but could someone provide a link to the NBA letter? Thanks

FAQs on page one.