Flight delay and cancellation compensation, Tui/Thomson ONLY

Caz3121

Barbrian wrote: »

Has anyone else submitted a claim yet to Thomsons with regard to the delay on 24 December 2013 from Gatwick North Terminal?

You will likely be able to claim reimbursement of refreshments if nothing was supplied - as part of the 'duty of care' if they did not provide anything but that is likely to be the limit.
If your flight was cancelled and not delayed you can claim £100 in shopping vouchers from Gatwick Airport

6feet

Centipede100 wrote: »

Even if they have, I would hazard a guess that the airlines will, quite correctly IMO, deny compensation on the basis that the power cut which affected operations from Gatwick North were outside of their control and therefore extraordinary circumstances.

Yes they are claiming weather BUT BA still had flights take off and some others took off from south terminal instead. Shouldn't it matter that we just happened to be an unlucky one that was cancelled?

Also what about the fact my family of 7 was on a package deal so missed half board dinner Christmas eve and one overnight stay. They have officially called our flight delayed by 21 hrs and 57 minutes due to severe weather in uk....

Vauban

6feet wrote: »

Yes they are claiming weather BUT BA still had flights take off and some others took off from south terminal instead. Shouldn't it matter that we just happened to be an unlucky one that was cancelled?

Also what about the fact my family of 7 was on a package deal so missed half board dinner Christmas eve and one overnight stay. They have officially called our flight delayed by 21 hrs and 57 minutes due to severe weather in uk....

Poor weather doesn't always stop all flights, but often reduces the capacity of an airport - so a number of flights regrettably get cancelled or delayed, even if others don't. This is bad luck for affected passengers, but doesn't change the fact that the Regulation is clear that compensation wouldn't be payable in this instance.

On missing a chunk of your holiday, this would not be covered by the Regulation: but a decent travel insurance policy should reimburse you for this loss.

6feet

Vauban wrote: »

On missing a chunk of your holiday, this would not be covered by the Regulation: but a decent travel insurance policy should reimburse you for this loss.

I guess our travel insurance is rubbish even though the price wasn't tiny as it claims not to cover bad weather

Lindylou63

Hi
I am trying to claim compensation from Thomson for flight delay and I would really appreciate it if you could forward me a copy of your successful claim.
Many thanks
Linda

Vauban

Lindylou63 wrote: »

Hi
I am trying to claim compensation from Thomson for flight delay and I would really appreciate it if you could forward me a copy of your successful claim. My email address is [email]xxx[/email].
Many thanks
Linda Dixon

Linda: who is your post addresed to? (I would remove your personal details before your email is picked up by a spam-bot!)

scorpiouk

Vauban wrote: »

If your particulars of claim, when you initiated legal action, had this information (and I assume it did) I don't think you need to do anything else. Thomson sound incredibly chaotic!

Think your correct with the chaotic..

Today my parents had an email asking for my flight details! Send to an email address not used in an number of years..

I also received a 3 letter claiming the delay was caused by someone else, also saying that the 206/2004 is "draft legislation"


I now have 3 letters with 3 different parties been blamed.

An email to the wrong people.

A 4th letter asking for my flight details..


A DJ cant look kindly on this I hope..

Lindylou63

Vauban wrote: »

Linda: who is your post addresed to? (I would remove your personal details before your email is picked up by a spam-bot!)

My post was meant to be addressed to droylie.

Lindylou63

droylie wrote: »

Dear all

I posted on the main forum but just to let you know that I was due to go to court last Thursday and Thomson agreed to settle out of court for a delay from 2010. Thomson agreed 400 euros each (2 of us) and court costs. My ex-husband is a barrister and he did the claim for me and I am happy to email anyone a copy (it quite lengthy).

This was despite Thomson saying it was 'extraordinary' circumstances (it wasn't) and lying over the distance from Manchester to Palma (to try and get the lower amount). My case was put on hold in 2010 but I didn't give up!

Kerrie :beer:

Hi Kerrie
We are trying to claim compensation from Thomson's but they keep delaying all the time. Could you please email me a copy of your claim, hopefully this will enable us to get the compensation we are entitled to.
Many thanks
Linda

Vauban

Lindylou63 wrote: »

Hi Kerrie
We are trying to claim compensation from Thomson's but they keep delaying all the time. Could you please email me a copy of your claim, hopefully this will enable us to get the compensation we are entitled to.
Many thanks
Linda

Linda,

Kerrie (Droylie) hasn't visited this site since June of last year.

Is there anything specific anyone can help you with?

Vauban