Flight delay and cancellation compensation, Thomas Cook ONLY

S4mantha88

I thought it was 400 euro... I have e mailed and submitted yet ANOTHER complaint so no doubt I'll be waiting another 28days and another ha ha

batman44

batman44 wrote: »

Had a letter from court today wanting to decide my case on papers alone without hearing, shall i agree to this and what would the consequences be?
I will be able to submit my evidence and see the defence evidence.

Any advice? thanks

Looks like TC have made this decision for me, they do not accept by papers alone.

what are they playing at?

As a foot note, i really honestly think they really do not know what the issue is, they are in for a suprise.

JackieBear

Good Morning All,

After submitting an email to have my stay lifted 10 days ago I still have not heard anything from the court or Weightmans. I have left answer phone messages and emailed Weightmans to clarify there position and have been completely blanked by them. And now no response from the court! Can anyone suggest where my course of action should now go?

Many Thanks

batman44

JackieBear wrote: »

Good Morning All,

After submitting an email to have my stay lifted 10 days ago I still have not heard anything from the court or Weightmans. I have left answer phone messages and emailed Weightmans to clarify there position and have been completely blanked by them. And now no response from the court! Can anyone suggest where my course of action should now go?

Many Thanks

Give the court a ring and find out what they are up to. I suspect a large number of cases and they are wading through them. Never mind contacting the solicitors, they get directions from TC and will tow the line.

DaveS2014

HELP PLEASE Does any one know if I have to accept compensation in the form of vouchers to be use before December 2015 or can I insist on a cash compensation. I have been offered £320 of vouchers for Thomas Cooke for a 15.5 hour delay returning from Izmir in Turkey to gatwick
I find thoms Cooke very frustrating as I certainly didn't pay for my holiday in vouchers. Advice please?

Grumpelstiltskin

Dave Have you read the Thomas Cook thread?


https://forums.moneysavingexpert.com/discussion/4384693


The answer is in there.

Caz3121

Grumpelstiltskin wrote: »

The answer is in there.

and not just once!...search the word "voucher" and you will find well in excess of 300 posts (mostly the same question from people who have not read the FAQs first)

laudan

For those with query on timescales for resubmitted claims.

06/11/2014 Resubmitted claim by email, generic reply.

02/12/2014 Email saying claim now payable should receive payment
Email within 28 days.

22/12/2014 Payment email received including holiday voucher.

23/12/2015 Phoned to request cash payment advised it will be
received in 28 days (maybe longer)!!!!

dawyldthing

steveeo wrote: »

Update from bott&co about TC:
Thomas Cook
Negotiations have broken down with Thomas Cook and we’ve begun the progress of issuing court proceedings on outstanding cases with them. As we weren’t able to make any headway in settling cases as we’ve done with Monarch and Thomson, issuing proceedings was the only option left for us.

This means that claims against Thomas Cook are unlikely to be paid for around 8 weeks depending on the courts and the action that the airline takes in defending the claims.

It must depend on your flight as I was told Friday I'll have the money within 5 days and I think a few others have on different Thomas Cook flights claiming through bott and co

111KAB

http://www.independent.co.uk/travel/news-and-advice/revealed-the-best-and-worst-airlines-for-delays-9946596.html