Monarch delays & Compensations. Listed flights denied in O.P.

wendy_

After being denied twice for flight ZB627 Arrecife to Manchester on 12/2 2013 we have now been compensated for our delayed flight. :j

brumil

Can any one please advise if they have received compensation for this flight. I got fobbed off with 'technical reasons'. This flight (Gatwick to Arrecife) was delayed 12 hours as the plane had been stuck on the ground at Paphos due to a technical fault and once repaired the crew were out of flying hours. I quoted EU court decisions at Monarch but they still claimed that a plane fault was exraordinary circumstances which was not the case. Any replies about this flight much appreciated

Caz3121

brumil wrote: »

I quoted EU court decisions at Monarch but they still claimed that a plane fault was exraordinary circumstances which was not the case. Any replies about this flight much appreciated

When was this?
The appeal was only denied yesterday was this yesterday or today?

brumil

No this was nearly 9 months ago when I tried to get compensation. Considering trying again after the Supreme courts decision yesterday

Caz3121

bumping above the incorrectly opened new threads

manc.girl

Does anyone know if "cracked windscreen" as an extraordinary circumstance is now acceptable for compensation? I had my first claim rejected by Monarch. This was flight No. ZB676 Manchester to Alicante on 3 September 2012.

Vauban

It's not what the technical fault is but what caused it that determines if it was extraordinary. Do you know this? When/where were you flying? And have you read my guide?

tgon

tgon wrote: »

Have filed a case in the small claims court against Monarch today.

As predicted, Monarch are contesting my claim. Will see what happens in 28 days...

glentoran99

Apparently all outstanding claims with monarch will be contacted today or tomorrow once the legal team "get a process in place"

glentoran99

after much cajoling and harrassment on all forms of communication to monarch I received this

With regard to your claim for compensation, we are
currently awaiting an update from our Legal Team which is expected by the end of
business tomorrow. As soon as this is released, we will be contacting
customers in light of the Supreme Court ruling. As you will appreciate, we will
be looking at thousands of such claims and it is imperative that we adopt a
process to ensure all such claims are handled as efficiently and speedily as
possible.