Monarch delays & Compensations. Listed flights denied in O.P.

debeps

I have just looked up Brindisi airport. It is an international airport but deals mainly with domestic flights. They certainly found an extra 220 bodies a challenge.
We were informed that the engineer was flown in from the UK with a new flight crew as our crew went off (who knows where, probably to a hotel) to rest. Apparently they had to have a 10 hour break before flying again, so we were abandoned without any representation at the airport.

debeps

I would like to add that the sick passenger was due to fly home the next day but the rep got her on the earlier flight but failed to inform the crew that she was unwell. It seems obvious that she was unfit to fly.

Vauban

debeps wrote: »

It seems obvious that she was unfit to fly.

Says who? Are you a doctor? Or do you mean with hindsight it is obvious? Because most things are ...

Look, I am a champion for people claiming their rights against the airlines. But from my perspective you have no claim. There was an in flight medical emergency requiring an overnight unscheduled stop in an airport (compounded by a heavy landing, because the plane had too much fuel). The airline flew an engineer out first thing in the morning, it seems. I think both limbs of the Wallentin test are satisfied, and any claim you tried to bring would be readily dismissed by a judge.

Sorry, but you were just unlucky.

xxcazzax

I was on Monarch Flight from Gatwick to Dalaman ZB 754 30th August 2014 which was delayed for 5 hours. I put in my claim for compensation and received a reply today :

As you may be aware there has been a recent judgment in the case of Ronald Huzar v Jet2.com which potentially could affect the way in which certain claims under EU Regulation 261 are now assessed. I can confirm that Jet2 has lodged an application with the Supreme Court to seek leave to appeal this judgment. As a result there is uncertainty regarding the law when applied to compensation claims presented under EU Regulation 261 when the root cause of the delay is a technical fault. We will therefore not be assessing your claim until clarification in this respect is received from the Supreme Court.

I can confirm that your claim will be held on our system until such a time that a decision is reached and we will contact you to advise you of the Court’s judgment.

Can anyone advise please what is best to do now please? Do I just wait, or get in touch with CAA? On Twitter at the time of the delay Monarch said the delay was due to a knock on effect from earlier delays. Is there anyone else that was on this flight on here by any chance? Many thanks for any advice....

111KAB

xxcazzax -


1) Should be on Monarch thread
2) DO NOT go to CAA
3) Read Huzar thread
4) Have sent you messsage

xxcazzax

Many thanks, will do all you have suggested....

tgon

Update... They sent me an email acknowledging receipt of my form and said it may take up to 21 days to investigate! A few button presses would have the info to hand in less than a minute IMHO. Grrr

Vauban

tgon wrote: »

Update... They sent me an email acknowledging receipt of my form and said it may take up to 21 days to investigate! A few button presses would have the info to hand in less than a minute IMHO. Grrr

I think if you are impatient that it may take 21 days, you may need to have your expectations managed a little ...

I doubt that they will roll-over and pay up (though it would be nice to be pleasantly surprised). They will probably argue that the incident had its origins in a technical fault and as such needs to await the Huzar judgement. This is bunkum, and if they do not respond positively you should initiate a legal claim - with a 14 day NBA first - without delay.

tgon

The plane we were to fly out on was used for a different flight and destination the previous night. So, our aeroplane simply wasn't there to board.

manalic

My husband & I were flying from Manchester to Alicante last week. Boarding at 15:40 hours. 5 mins before this time the boards suddenly changed to 19:50. Customer services told us that the airbridge had been driven into the aeroplane causing damage to the skin. The delay was because we had to wait for another Monarch plane to come from Turkey. My question is can we claim for this delay because it was the airport staff who caused this damage & do we claim from Thomas Cook who we booked the package holiday with or Monarch airlines. You help is much appreciated.