Monarch delays & Compensations. Listed flights denied in O.P.

111KAB

alexure wrote: »

Hi. Just had a reply from Monarch following my NBA. They claim extraordinary circumstances for flight ZB684, Manchester to Sharm El Sheikh 29 June 2013.
They also state that the flight delays are fully documented, but that this documentation is not available to passengers. The thing is, the pilot gave a completely different reason for the delay than that given by Monarch.
Any advice would be really appreciated.

With Monarch I'm afraid the only way is court. You have issued your NBA (presume 14 days) so court under your own steam or via a NWNF. Monarch will not listen to reason or act in accordance with the law. If you want to see if anyone else on same flight might be worth posting here > https://www.facebook.com/MonarchComplaints
as well.

LBD

111KAB wrote: »

Flightstats goes back for years particularly with ZB flights - MON a little more difficult. If you post date/route and flight number someone may assist.

I tried them, must be doing something wrong, its my young cousins flight, was 28 june last year from Manchester to ~Sanforfd....... he has no paperwork apart from the lugage tag for the return flight which was MON0302.....

I ahve tried but was just gettign nothing, which is why i asked you clever guys and thanks

111KAB

LBD wrote: »

I tried them, must be doing something wrong, its my young cousins flight, was 28 june last year from Manchester to ~Sanforfd....... he has no paperwork apart from the lugage tag for the return flight which was MON0302.....

Don't think you are doing anything wrong as Monarch charter flights do not always appear on flightstats so if you are fairly sure delay was 3 hours plus then submit claim to Monarch and go from there.

433Barbara

Centipede100 wrote: »

Depends what you mean by costs?

If you mean can they claim the standard court attendance fee plus their reasonable travel costs to and from court, then yes.

Thanks Centipede
Does anyone know if this have ever been imposed and if so, approx what costs?

I think this is something (if imposed) that needs to be put into the equation when deciding if to take the airline to court.

JPears

Jet2 didn't seek costs against me and judge didn't offer, when I lost.

LBD

Monarch asked the Judge in our case in July when we won, and he refused....but think like manyother things it is down to the individual on the day....

our judge was spot on, he pointed out the new rules that came into force early in the spring where it had to be a level playing filed and that if one part stuck to the court guidelines for submission then both parties had to and as they hadn't defence not allowed.... followed by........it was a very weak on anyway.....lol.

Paperwork with the court bailiffs as Monarch have failed to make payment so far...:):)

LBD

111KAB wrote: »

Don't think you are doing anything wrong as Monarch charter flights do not always appear on flightstats so if you are fairly sure delay was 3 hours plus then submit claim to Monarch and go from there.

Thanks, oh yes delay was over 4 hours was just hoping to be able to track down something to confirm it,:D

111KAB

LBD wrote: »

Thanks, oh yes delay was over 4 hours was just hoping to be able to track down something to confirm it,:D

Monarch will soon tell you if they think you are wrong! But don't believe [STRIKE]everything[/STRIKE] (anything?) they say

Mark2spark

LBD wrote: »

Monarch asked the Judge in our case in July when we won, and he refused....but think like manyother things it is down to the individual on the day....

our judge was spot on, he pointed out the new rules that came into force early in the spring where it had to be a level playing filed and that if one part stuck to the court guidelines for submission then both parties had to and as they hadn't defence not allowed.... followed by........it was a very weak on anyway.....lol.

Paperwork with the court bailiffs as Monarch have failed to make payment so far...:):)

Don't suppose there's a link to that LBD is there?
I mean court 'new rules' about being more strict about documentation being submitted on time, not 'new rules' from the NEB's regarding EC's.

LBD

Mark2spark wrote: »

Don't suppose there's a link to that LBD is there?
I mean court 'new rules' about being more strict about documentation being submitted on time, not 'new rules' from the NEB's regarding EC's.

Mark our Judge in July refereed to the new Spring ones, so here is the link I think he might be referring too...

http://www.hilldickinson.com/publications/insurance/2013/february/civil_justice_reforms_and_cpr.aspx

This came into effect on the 31 July, outr hearing was the 8th so it cant be this.......

http://www.justice.gov.uk/courts/procedure-rules/civil/rules