Monarch delays & Compensations. Listed flights denied in O.P.

111KAB

Aidy1972 wrote: »

I have just received exactly the same letter, word for word about my flight. Do you suspect this is delay tactics? and are still going to pursue?

Not really delaying as Monarch have rejected your claim so you now have the 3 alternatives...

1) Accept their weak reply and walk away
2) Pursue court claim yourself after NBA letter
3) Use a no win no fee firm.

Aidy1972

Issuma wrote: »

And another rejection letter for my claim !!!!

Thank you for your further correspondence.

We do understand your disappointment by the outcome of your claim. We can assure you that your claim was thoroughly investigated in line with the applicable legalisation. However, as the European Commission’s (EC) have now issued guidelines regarding extraordinary circumstances we have reviewed your claim again in line with these.

For your reference the fault which occurred was not caused by a failure to maintain the aircraft. The component which failed is considered ‘on condition’ which refers to parts which should not require unscheduled maintenance or replacement during normal operational service. When parts such as this fail during normal operation when maintained in accordance with the relevant maintenance programme this is an unpredictable event.

In direct reference to the recently released EC guidelines regarding extraordinary circumstances you will note that failure of on-condition monitored parts when they have been correctly maintained in addition to any technical defect which becomes apparent immediately prior to departure or in-flight which require investigation and/or repair before the aircraft is airworthy for the intended flight are considered an extraordinary circumstance.

Following this review we are satisfied that our initial assessment of your claim was correct and delay compensation will not be paid.

For your information please find attached the link for the EC guidelines we have referred to.

111KAB wrote: »

Not really delaying as Monarch have rejected your claim so you now have the 3 alternatives...

1) Accept their weak reply and walk away
2) Pursue court claim yourself after NBA letter
3) Use a no win no fee firm.

This letter was received after I had issued a NBA, so court it is then!

Vauban

Court today. Can't get into details at this stage, but my case has been adjourned for a second hearing. Not sure when. All a bit frustrating, but we keep going!

VOB72

Vauban wrote: »

Court today. Can't get into details at this stage, but my case has been adjourned for a second hearing. Not sure when. All a bit frustrating, but we keep going!

How frustrating. But just think of the extra costs that the airline will incur as a result! As you say, we fight on..................

Dr_Watson

Vauban wrote: »

Court today. Can't get into details at this stage, but my case has been adjourned for a second hearing. Not sure when. All a bit frustrating, but we keep going!

All a bit frustrating....I'll bet it was- keep going.
We'll await details in due course.....

JPears

Vauban wrote: »

Court today. Can't get into details at this stage, but my case has been adjourned for a second hearing. Not sure when. All a bit frustrating, but we keep going!

We were all on the edge of our seats!!!

Vauban

JPears wrote: »

We were all on the edge of our seats!!!

I'm so sorry to disappoint. And sorry to be cagey too. But I will say that the judge had no criticism of me or my case. The problem was not on my side ...

JPears

Vauban wrote: »

I'm so sorry to disappoint. And sorry to be cagey too. But I will say that the judge had no criticism of me or my case. The problem was not on my side ...

Why does that not surprise me?;)
Professor Lord Vauban conquers all....:D

111KAB

Vauban wrote: »

I'm so sorry to disappoint. And sorry to be cagey too. But I will say that the judge had no criticism of me or my case. The problem was not on my side ...

A reminder my case was exactly the same where the first judge recommended that the Monarch barrister go away and have a real-think and still they came back for more. The rest is as they say history as the plonkers came back for more so they got doubly charged.

Issuma

Quick question as you are aware I have now had my claim for a 23 hour delay rejected by Monarch for a second time, is it worth contacting the CAA ??