Monarch delays & Compensations. Listed flights denied in O.P.

JPears

Vauban wrote: »

the Lord Vauban. But frankly neither stipulation is likely to be observed, as both are equally absurd.

o!

He who should not be named....

klint

Vauban wrote: »

Well of course they can demand it. Just as I can demand that all the people on this forum address me as Professor, the Lord Vauban. But frankly neither stipulation is likely to be observed, as both are equally absurd.

It is an interesting addition to the standard template letter though. Sounds like Monarch don't like us talking about 'em and swapping notes. Treat your customers better and we won't have to!

Of course they don't like us swapping notes. I was wondering if airlines could claim copyright infringement against customers who reproduce their letters on this forum, as they own the copyright to their letters. However, what's the maximum they can claim under copyright laws? Royalties? It's not as if they could sell their letters!

111KAB

klint wrote: »

It's not as if they could sell their letters!

The Beano might be interested :rotfl:

LBD

Hi everyone, PLEASE, PLEASE PLEASE READ THE INFORMATION ON THIS PAGE AND ALL THE LINKS...99% OF WHAT YOU NEED IS HERE....

THERE IS NO QUICK FIX, IT INVOLVES TIME AND A GREAT DEAL OF READING......IF YOU THINK IT IS TOO MUCH FOR YOU THEN BY ALL MEANS USE ONE OF THE COMPANIES AND LET THEM TAKE A CUT....

IF I CAN DO IT, ANYONE CAN.....

Centipede100 wrote: »

FAQ's

All blue words are links to relevant posts.

WARNING
Please read these FAQ's and guidance, together with the MSE article in order to discover useful information before you ask a question!

What to do next after reading the FAQ's.

Airline bust= no claim
The claim is against the airline, not the travel agent, not the package holiday company, not the administrator, nor anyone else. AIRLINE ONLY. If the airline is bust, you have no-one to claim against. It doesn't matter if the package tour operator is still in business and the airline is not. No airline = no claim.

Anything from 17th Feb 2005 -you can claim but if the airline says no - you can't take them to court.... but check out the corrections to the (inaccurate) MSE article:

MSE article corrected

Flight Stats Check your delay length time (you may have to register)

'Which!' draft letter to set the ball rolling Start off your claim
Alternatively:

CAA Template letter Standard claim letter to initiate a claim

After denial of your claim, issue 14 days notice of Court Action:

Centipede100 Template letter This is the 'Notice Before Action' letter (NBA or LBA)

Explanation of the legal process of NBA, 14 days notice before court claim.

Small claims time limitIts 6 years in England & Wales, 5 years in Scotland
European court press release on time limits to claim It's the time limit in each member state, which 6 years in England & Wales.

MCOL : Link to the Court Forms (for England & Wales)
How to claim in Scotland - Link to guide to Scottish procedure to small claims
Scottish Court Fees

Package holiday flights ARE covered.


Regulation261\2004
CAA Denied boarding
Right to Care
CAA contact details

Technical fault with plane is NOT "extra ordinary circumstances" so you CAN claim
Extraordinary circumstances + Extra ordinary Circumstances
Technical issues
More Technical issues with background
EC's explained yet again

Thomas Cook address, phone number, and email address
Thomas cook incident Oct 26 2012

Thomson address
Emirates Airlines address

KLM Claim form
Ryanair address
Ryanair Irish appeal explained
How to combat Ryanair using the English Court System
BA Address
BA complaint web-site

BA forum explaining the regulation in plain english *ESSENTIAL READING*

Jet airways address

Compensation per person + Monarch email
Monarch Claim form

European small claims court forms How to issue a court claim against a foreign airline with no UK address

Airline claims 2 years maximum to claim The England & Wales time limit is 6 years, - that's the Law - Scotland 5 years (see link above for Scotland)

'More' Judgement on 22nd NOV confirms the limit is whatever applies in the Country - 6 years England & Wales, 5 years Scotland

Wallentin-Hermann judgement The concept of extraordinary circumstances explained in legal terms

Original Sturgeon judgment giving rise to delay compensation:

Legal challenge to Sturgeon judgment - The ECJ Grand Chamber ruling on the 23 October 2012

Folkerts v Air France case C-11/11 Missed connection due to delay on first flight still qualifies for compensation if arrival is later than 3 hours

Eglitis & Ratnieks case C-294/10 Airline should organise its resources in good time to be able to ensure the operation of the flight after Extraordinary Circumstances have ended (so called knock on effects) http://curia.europa.eu/juris/document/document.jsf?text=261%252F2004&docid=82052&pageIndex=0&doclang=en&mode=req&dir=&occ=first&part=1&cid=477772#ctx1

LBD

klint wrote: »

Of course they don't like us swapping notes. I was wondering if airlines could claim copyright infringement against customers who reproduce their letters on this forum, as they own the copyright to their letters. However, what's the maximum they can claim under copyright laws? Royalties? It's not as if they could sell their letters!

ERM WE HAVE NOT ACTUALLY POSTED COPIES SHOWING LETTER HEADS, ALL HAVE BEEN EXCERPTS WITH THE COMPANY LOGO'S AND DETAILS WITHHELD:j:j SO DONT THINK THEY CAN....

COURSE THEY DONT LIKE IT, WE ARE GETTING TOOMUCH INFO AND BEATING THEM AT THEIR OWN GAME:j:j

OH YEAH STILL WAITING ON MY MONEY :mad::mad::mad::mad::mad:

LBD

What about rouge traders??????

LBD

Centipede100 wrote: »

..or bleu traders?;)

ha ha ha not Bleu....

LBD

I know this is going to sound daft, but !!! I have been trying to find the out bound flight details for a flight from Manc to Sandford in /June last year, and am getting no where............

Young cousin flew out has no paperwork for outbound but luggage label from return....I tried flight stats, but am getting nothing, am I ,missing something really obvious and simple????

CobyBenson

LBD wrote: »

I know this is going to sound daft, but !!! I have been trying to find the out bound flight details for a flight from Manc to Sandford in /June last year, and am getting no where............

Young cousin flew out has no paperwork for outbound but luggage label from return....I tried flight stats, but am getting nothing, am I ,missing something really obvious and simple????

You were probably on ZB305 on 9th June (11 hour delay) or 16th June (3 hour delay).

If it's the 9th June then I've already seen a response from Monarch saying the delay was due to a technical fault with the engine.

statictom

Today I have had the pleasure of going through the Mediation process with Monarch.
I made my case to mediation that from start to finish in dealing with Monarch it has been dreadful. Abandoned at airport in Spain - no help or assistance - minimal food/drink. No access to phone, fail to issue with notice re rights, etc.
5 letters to Monarch - not one answered - so all pre court protocol done.
Extraordinary Circumstances used by airline for a blown fuse inbound on the PA System.
During mediation - Ms Mullay quoted from the preliminary list of EC`s published after the NEB meeting on 12 Apr 2013. Items 24 & 26 from this list which deal with faults found in pre flight checks, and failure of on-condition/condition monitored parts.
I explained to the mediator that the document referred to is NOT LAW, it is for information and guidance only. This was countered that it was being used in courts up and down the country so judges can be given some clarification on what is an Extraordinary Circumstances.
My response was - go ahead and use it in court if that is your defense.
I was offered a cash amount which was derisory.
So now waiting for my court date in Oct/Nov.
I`m just glad I have used this site to pick up on all the useful bits of info and for that I give thanks to all the contributors.