Monarch delays & Compensations. Listed flights denied in O.P.

JPears

And not to dissuade you in any way, you do have a short time frame AND a lot of work to do. And you need more detail off Monarch, when was fault/tech discovered? Was it on your flight or previous etc etc before you can make an informed decision to proceed.

NSKT

Thanks for the reply Vauban, I do realise there's a lot of work to do and I may well run out of time.

Vauban

NSKT wrote: »

Thanks for the reply Vauban, I do realise there's a lot of work to do and I may well run out of time.

You have time enough to submit the MCOL. The hard work comes after that though - but you'll have several months, as well as the help of smart folk here.

Mark2spark

I haven't been on for a few days and it's been a good catch up, well done to the court success's!!

Any suggestions as to what I should do with the OP? The recent news is more worthy of the separate court success thread IMO.
Whilst the OP certainly provided a purpose during the early days of this journey towards a successful claim, I'm not convinced it provides anything meaningful now. Most new posters don't even read the post before theirs, let alone scroll through a foot long list of denied claims.
I'm not thinking of deleting it obviously Just that recent success's are of worthy news to claimants on other airlines too.

Good to read that KAB's judge said straight off that tech issues aren't EC's anyway. I'm pretty sure that judges have an in house version of 'The Lancet' so IMO they are all up to speed on this - they'd have to be, the court system is quite clogged up now with outstanding claims, 5 months for a hearing date in a fast track small claim? Ridiculous.

klint

Mark2Spark, I appreciate and thank you for your hard work maintaining the OP and agree with you that it's now more useful to post to the Court Successes thread. However, I feel there should also be a Court Failures thread, where future claimants can learn from the mistakes of others. If I lose my case due to a mistake, I would feel much better if I get a chance to warn others so they don't make the same mistake.

friendofbillw2

lancs_ms wrote: »

One reason only - a further obstacle put in your way. They are playing the percentages; they know that the harder they make it the more people will fall by the wayside.

It can be counter-productive though.

To those as bellicose as me, every stupid little obstacle they put in my way (Monarch themselves refer to this as a 'hurdle' in their letter) just stiffens my resolve to go the distance, and help others to do the same. And from many of the posts on this forum, I'm not alone!

If they had a strong argument they would put it forward on its own, none of this 'strict proof you were on the flight' shenanigans all three of us (including the judge) know is nonsense.

All they have is a weak argument flawed in logic, against a point of law that has already been decided against them.

How they 'play the percentages' when losing one case involves them in the costs they could use to settle five others is beyond me.

I think we are now past the tipping point. With more people going public with court victories, Monarch clearly have a choice. I'd be surprised if it wasn't being discussed around their boardroom table...

A. Do the right thing, as other companies have, and settle the obligations, or

B. Significantly damage the Monarch brand, possibly permanently.

Kevin George, it's your move.

111KAB

friendofbillw2 wrote: »

Kevin George, it's your move.

Unfortunately I do think he can move! Firstly he does not answer letters and secondly he is only MD ie he can direct his staff but he is managed by the owners, the Mantegazza family. They have demanded Monarch Airlines Limited return to profit this year (after substantial losses over the past two years) - this has meant Monarch selling, to my knowledge, 3 planes then hiring/leasing them back and various other cost cutting measures of which non payment of legitimate compensation claims is just one aspect.

MontyWomble

Hi all,

I submitted my allocation questionnaire to the courts in early April. Within section G, I asked for a set of information to be provided by the defendant (this was mainly due to us not knowing the full story behind our 13 hour delay).

The only correspondence we have received since was to advise the case has been allocated to our local court.

My main question is, are Monarch obliged to answer my questions at any stage? I am very concerned about being allocated a date and not being 100% clear of the circumstances!

Also well done all on their court victories of late. Also agree strange that the judge only awarded for one passenger. I have also claimed for myself and partner and early on in the MCOL process (due to few mentioned on here), I called them to check if I was OK to claim for both of us on the same form and was advised yes. Suppose your right though in that should be straight forward in claiming for the 2nd passenger afterwards.

Thanks all for your help

111KAB

MontyWomble wrote: »

My main question is, are Monarch obliged to answer my questions at any stage? I am very concerned about being allocated a date and not being 100% clear of the circumstances!

You can ask the questions in your allocation but some people think it better to wait until you submit your witness/claimant statement as by mentioning 'early on' this gives the airline chance to work on (dream up) their answer. Of course you cannot force them to respond to a particular question but if you get to hearing stage remind the judge and the defendant that you still await an answer to your question. This should work in your favour as even if they can answer have they bought the proof of their answer to the Court that day??

In my case as part of their late incomplete evidence Monarch submitted an EVENT PRINTOUT - I have not produced the full document here as it is marked Confidential and Proprietary although the Monarch Barrister did tell me it was in order to circulate - it also seems pointless to some extent as the problems on my flight are unlikely to be the same as yours. It occurs to me however that if this breakdown was prepared for my technical delay then maybe they are produced for all technical problems (Monarch is this correct?) - obviously I do not expect an answer but all I can say is the printout was VERY revealing! So maybe ask for this at some stage.

MontyWomble

111KAB wrote: »

You can ask the questions in your allocation but some people think it better to wait until you submit your witness/claimant statement as by mentioning 'early on' this gives the airline chance to work on (dream up) their answer. Of course you cannot force them to respond to a particular question but if you get to hearing stage remind the judge and the defendant that you still await an answer to your question. This should work in your favour as even if they can answer have they bought the proof of their answer to the Court that day??

In my case as part of their late incomplete evidence Monarch submitted an EVENT PRINTOUT - I have not produced the full document here as it is marked Confidential and Proprietary although the Monarch Barrister did tell me it was in order to circulate - it also seems pointless to some extent as the problems on my flight are unlikely to be the same as yours. It occurs to me however that if this breakdown was prepared for my technical delay then maybe they are produced for all technical problems (Monarch is this correct?) - obviously I do not expect an answer but all I can say is the printout was VERY revealing! So maybe ask for this at some stage.

Thanks 111KAB for your reply.

Wasn't aware there was a witness / claimant statement to come still, so I'm probably getting a little ahead of myself.

What is an event print out? I am guessing the full breakdown of what occurred and why? If so, this is definitely what I need to get hold of in order to prepare myself of any excuses Monarch could try and come up with in court.

Just so I'm 100% clear, what stages should I be expecting next? I was expecting to receive a court date and this would be all? As mentioned, the last thing I have completed was the allocation questionnaire.

Thanks all for your ongoing support to myself and others!