The Sun £9.50 holidays, JAN 2013 code words and final word cracking thread

Rachie_B

April

ps have you kept trying as often they add more dates to the booking site !

sjg666

Can anyone tell me how long it usually takes to get the FERRY crossing confirmation email when booked with The Sun?

I have the booking confirmation one which says "Your booking includes a ferry crossing and your ferry crossing confirmation will be sent to you by separate email.". I've never booked the ferry through them before - it's usually been cheaper to book separately.

I booked on Saturday and thought I would have had it by now. I tried calling the helpline yesterday but it says it's now closed! I sent them an email on Sunday/Monday but haven't had a reply yet.

Lil_Lady

sarahjgent wrote: »

Can anyone tell me how long it usually takes to get the FERRY crossing confirmation email when booked with The Sun?

I have the booking confirmation one which says "Your booking includes a ferry crossing and your ferry crossing confirmation will be sent to you by separate email.". I've never booked the ferry through them before - it's usually been cheaper to book separately.

I booked on Saturday and thought I would have had it by now. I tried calling the helpline yesterday but it says it's now closed! I sent them an email on Sunday/Monday but haven't had a reply yet.

I think you have your email saying you've booked a ferry crossing and they've taken the money, so I think you just have to wait for them to receive confirmation from the ferry operator and send it on to you . Unless you are travelling in the nest few days I wouldn't worry .

shopaholic2

Rachie_B wrote: »

April

ps have you kept trying as often they add more dates to the booking site !

Do they? Any idea when? Lol.
Is it worth sending off the form & tokens? And trying that way? Do they keep some stuff back for those without priority codes?

I've got both, priority & tokens but everything we tried was booked.

Lil_Lady

shopaholic2 wrote: »

Do they? Any idea when? Lol.
Is it worth sending off the form & tokens? And trying that way? Do they keep some stuff back for those without priority codes?

I've got both, priority & tokens but everything we tried was booked.

last year I tried 3 days after it opened and got exactly what I wanted at Butlins. so do try !

hetwit

I always follow this thread at this time of year, a huge thank you to those that are helpful and answer questions people have, even those that have been asked 100 times! Everyone got a bit tetchy waiting for the sun's site to open, but it is stressful, it's hardly surprising.
I have been moved to register today to voice my opinion. As soon as the site opened, I tried to book May half term in Somerset - nothing at all. So I tried the Isle of Wight as we'd just seen a programme about the lovely deer-free woodlands. So we booked a mon to fri half term holiday. I then booked a fri to mon weekend one with the Daily Mail to run one after the other, also in the isle of wight. I then booked the ferry. Holiday sorted.
Or so I thought.
The Sun email me today to say the booking cannot be honoured, there is no availabilty, they made a mistake. They invited me to ring an 0844 number to sort it out. An hour later, I was nearly in tears, as I had got nowhere. They can't offer anything in the IOW, just a refund on my booking.
To book direct would cost £297, out of the question for us. So our choice is to cancel the ferry, we will get a refund I believe and cancel the daily mail holiday, but we will not get a refund for that, I have checked.
So the upshot is that we do not get a holiday this year (it is the only time of year we go away) and we have to pay £52.50 to the Daily Mail for the privilege.
I have tried and tried to get the sun to do something. Why can't they ring up the holiday park and ask for a caravan for us as it was their mistake. I am hoping that by writing this they will be shamed into action as I got nothing but a brick wall of policy on the phone.
If anyone has any suggestions...
many thanks

holidaysforme

Rachie_B wrote: »

ouch is it that much ?

we went to Lake Garda in 2010 but I cannot remember how much we paid ! We got a discount with BA as my BIL works for them

Do you have Avios points ?

Lake garda looks lovely too:) no sadly no avios points:(

Rachie_B

hetwit wrote: »

I always follow this thread at this time of year, a huge thank you to those that are helpful and answer questions people have, even those that have been asked 100 times! Everyone got a bit tetchy waiting for the sun's site to open, but it is stressful, it's hardly surprising.
I have been moved to register today to voice my opinion. As soon as the site opened, I tried to book May half term in Somerset - nothing at all. So I tried the Isle of Wight as we'd just seen a programme about the lovely deer-free woodlands. So we booked a mon to fri half term holiday. I then booked a fri to mon weekend one with the Daily Mail to run one after the other, also in the isle of wight. I then booked the ferry. Holiday sorted.
Or so I thought.
The Sun email me today to say the booking cannot be honoured, there is no availabilty, they made a mistake. They invited me to ring an 0844 number to sort it out. An hour later, I was nearly in tears, as I had got nowhere. They can't offer anything in the IOW, just a refund on my booking.
To book direct would cost £297, out of the question for us. So our choice is to cancel the ferry, we will get a refund I believe and cancel the daily mail holiday, but we will not get a refund for that, I have checked.
So the upshot is that we do not get a holiday this year (it is the only time of year we go away) and we have to pay £52.50 to the Daily Mail for the privilege.
I have tried and tried to get the sun to do something. Why can't they ring up the holiday park and ask for a caravan for us as it was their mistake. I am hoping that by writing this they will be shamed into action as I got nothing but a brick wall of policy on the phone.
If anyone has any suggestions...
many thanks

oh no
you can sell the DM holiday ( and maybe the ferry for an admin fee to change the name ?)

and then try again to get something in the April promo

LisaDudz

Anyone know when you find out if postal applications are successful? Thanks x

DeeLasVegas

LisaDudz wrote: »

Anyone know when you find out if postal applications are successful? Thanks x

"You will receive your holiday confirmation by February 28, 2013 or, if unsuccessful, your payment will be returned by that date. If you have not heard anything by this date please telephone our hotline on 0844 543 9743 (calls cost 5p per minute from a BT land line and may be monitored or recorded for staff training purposes)."

(Taken directly from the FAQ on The Sun website).