Ryanair - 20 years of hassle free flights

alared

Read the OP
He asked for positive experiences about Ryanair.
Not your whining about a cancelled flight.
You moaned on another thread about it so why come onto a positive one and mope?

notakid

I have just returned from Rome using Ryan Air. What I love is no reclineing seats! So you don't have the person in front slamming into their chair trying to get it in bed mode!

We had great flights and arrived on time. As someone else said its a bus with wings. If you treat it as that you won't be disappointed. In truth if the price was the same on another airline I would rather book the with the other airline as if anything goes wrong you may get some customer service but really, when do other airlines compare with the prices?

peterbaker

You lot crack me up!

Tell you what, if the customers agree to read the Ts&Cs, do you think Ryanair will agree to
(a) stop changing the Ts&Cs so often
(b) make sure all their operations follow Air Law to the letter
(c) consider re-registering his aircraft with the CAA - I'm sure they'd give him some kind of bulk concession just to win his account;-)
(d) start being nicer to their own employees so they might do their jobs better and stay long enough to start doing them well
(e) stop misleading passengers about the charitable component of their scratchcard rubbish
(f) stop using concealed Dynamic Currency Conversion i.e. offer the choice as they are supposed to
(g) attend to resolving a host of other contentious issues which get aired from time to time in such a way as to remove the contention?

Sure Michael can take the credit for having changed the low cost landscape in such a way that millions more can afford to fly regularly, but on the other hand that has been a large contributor to the thus far insurmountable immigration problem, and it is a good reason why we rarely ever see clear blue skies much beyond 10 am in the morning anymore (cloud-seeding).

What he has done is not a whole lot more clever than a Finance Director in any other business proposing something like "We can save loads of Money if we close the final salary pension scheme" and then doing it with no debate.

It's all just a question of ruthlessness and scruples. How far do you want to go?

Face? Is he bovvered?

budgetflyer

Goodness Peter, you crack me up !
Why cant you just accept they are a no frills outfit. If you dont like them or their business practices-dont use them!
Instead, like a lot of whingers, you use their service, increasing their market share,helping their profits, bleating how rubbish they are, how bad they are to their staff, how they rip you off this way, that way, every way.
No one forces you to fly with them.

peterbaker

Budgetflyer, I have no idea what axe you are grinding, but I believe in maintaining certain standards. No frills is one thing, missing certain standards and I have listed them, is something else.

If you don't care about standards, only price, then have the b*lls to say so.

Maybe you sell travel? Maybe you sell something else?

Me too. Except I don't sell on price alone. From what I have read from your responses to my views in the past, I know I could charge a higher price for my product with my standards than you could with your standards.

PS Try not to blaspheme here, "My goodness" would serve you just as well!

hollydays

alared wrote: »

Read the OP
He asked for positive experiences about Ryanair.
Not your whining about a cancelled flight.
You moaned on another thread about it so why come onto a positive one and mope?

oh dear..well..talk about being negative alared.ok lets gets this straight(god knows i dont care)
I think ryanair are a great airline.(happy now?)
The Op did NOT ask for positive comments only.
My comment was not an attack on your beloved Ryanair,and i really cant see how you could have thought that.
Who the hell are you to tell me what I can post?

And if asking for advice on the travel thread as to how to get my hotel booking money back-is moaning-then put the cuffs on m lord.Had I wanted to "moan" no doubt i would have posted on the vent board,or the moderator would have moved my post.Fact is I didnt see me potentially losing my money for my hotel as a "problem",but would have seen it as a casualty of having nearly got a good deal.(its called personal accountability)
Thanks to those who helped me on that question there.

Just because you keep having arguaments with people about ryanair-dont take it out on me.
Goodbye.

peterbaker

alared wrote: »

The T&C`s tell you what you get if a flight is cancelled

---

so you should know what to expect....

I agree passengers should know what to expect.

However, Ryanair only use the website device you showed us for no fuss rebookings and cancellations WHEN IT SUITS RYANAIR. That's usually when the complaints would otherwise reach fever pitch because a number of flights are affected, and the task of moving crowds of stranded passengers at one or more airports is becoming impossible for Ryanair to manage without giving passengers the chance to easily go home and rebook another time or go home and cancel.

Have you ever been in one of those cancelled flights what do we do next queues at the airport? Especially when there is no real Ryanair representation to handle it.

Ryanair have therefore used this device as a steam safety valve, and maybe,...just maybe, they are using it a little more often now as they realise that not using it costs them more in in lost goodwill than it leaves in their tightly zipped pockets by doing next to nothing.

budgetflyer

peterbaker wrote: »

PS Try not to blaspheme here, "My goodness" would serve you just as well!

Fair point, Ive edited my message.

Ive nothing to sell, my job is not travel related.I am merely a happy customer of Ryanair.Happy in as much as it serves its purpose for short haul 2 or 3 hour flights as long as the price is right.
You on the other hand Peter are an unhappy REPEAT customer.
Is that not crazy ?
You are unhappy with the service and product but you go back for a 2nd and 3rd kicking.
If I dont like a service or product, I dont use it. I use an alternative.

mystic_trev

budgetflyer wrote: »

You on the other hand Peter are an unhappy REPEAT customer.
Is that not crazy ?
You are unhappy with the service and product but you go back for a 2nd and 3rd kicking.
If I dont like a service or product, I dont use it. I use an alternative.

Ahhh but Peter (Victor Meldrew) Baker wouldn't be happy unless he was unhappy which is why he keeps going back - a repeat unhappy customer !!!!!!!!!!!!!

redmanphil

I've only ever flown with RyanAir once, and that was Finland in January.
Got the flight for £12.47 and thats EVERYTHING, taxes the lot. I have a friend who lives there so it was brill. Funny thing is I live on the flight path in Cheshire to John Lennon Airport in Liverpool, when the planes fly over my house the landing gear is down. It cost me DOUBLE my flight price to get to the airport. So I spent £50 in taxis to get to airport and back (50 miles), yet only £12 to get to Finland and back (2400 miles). Madness
Yeah the planes are basic, bit of a scrum to get on plane and get fire exit seat (which I did there and back, thankfully as I'm 6 foot 3) and the food on board is like a road side cafe. I packed my own sandwichs as I had been warned prior to flying.

BUT FOR £12? You cant argue with that!