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Ryanair - 20 years of hassle free flights

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  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just had my flight cancelled with them and supposed to be flying on 5th may-ho hum-just off to post a question about it.
  • alared
    alared Posts: 4,029 Forumite
    hollydays
    Sorry to hear that but ALL airlines cancel flights,BA more than anyone.
    BA usually cancel all their flights about every August and give no notice.

    At least you`ve got time to find out what else they can offer.
    I think the figure of 50 MILLION passengers a year says something for dear old Michael.
  • DarkHorse
    DarkHorse Posts: 141 Forumite
    Part of the Furniture Combo Breaker Mortgage-free Glee!
    I too have only had good experiences of Ryanair. Cheap flights. On time. Efficient.

    The only problem I ever had was when I arrived 5 minutes late for check in, and the check in was closed. I had to pay £50.00 per person to transfer onto the next flight. But this was my fault as I arrived late, and as far as I am concerned Ryanair did me a favour by letting me transfer for £50.00 when they could have insisted that I buy a new flight (which was about £200.00 per person).
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    alared wrote: »
    hollydays
    Sorry to hear that but ALL airlines cancel flights,BA more than anyone.
    BA usually cancel all their flights about every August and give no notice.

    At least you`ve got time to find out what else they can offer.
    I think the figure of 50 MILLION passengers a year says something for dear old Michael.

    Guess thats the price you pay for (almost) getting a bargain.
  • alared
    alared Posts: 4,029 Forumite
    hollydays wrote: »
    Guess thats the price you pay for (almost) getting a bargain.


    Holidays
    Once again sorry to hear about your cancellation.
    I see that in your post on the other board you`ve admitted that Ryanair has done what it promised in their T&C`s.
    They`ve offered a full refund or an alternative flight (OK I know it`s 200 miles away and about as much use as a fridge to an eskimo)

    I`ve said this countless times on these boards READ THE T&C`s.
    Everyone that buys a flight from Michael has to tick a box to confirm they`ve read them.
    If they don`t,they can`t buy a ticket.

    I do hope you`ll go to the Ryanair site and find another "bargain" because there`s lots about.
    I see your other concern was about the hotel you booked (not with Ryanair).
    You can sometimes cancel and lose nothing,other hotels only make you pay for the one night.
    Again,when booking,READ THE T&C`s.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    er..thanks..I did read the t & c s at the time.Dont see what reading the t& cs have to do with flights being cancelled.
  • alared
    alared Posts: 4,029 Forumite
    The T&C`s tell you what you get if a flight is cancelled
    so you should know what to expect.

    From the site today:
    Flight Cancellations - Fog (Girona) - 20th April 2007
    Ryanair regrets that due to adverse weather conditions (fog) at Girona Airport the following flights have been cancelled.

    Customers booked on any of the below flights may rebook free of charge, using the web link below. Flights can be changed, via this link up to the 23/4/2007. Customers can rebook to travel on flights, subject to availability, up to the 31/05/2007

    Click here to rebook your flights on line.

    Alternatively, for customers who are booked on any of the below flights, who wish to cancel and claim a full refund on the unused flight(s) please click on the link below and enter the required details. Refunds will be processed in 7 working days back to the form of payment used to pay for the booking.

    http://frd.ie/refweb.asp

    20/04/2007
    Flight No. Departure Airport Arrival Airport Dep. Arr.
    FR6901 GIRONA CHARLEROI BRUSSELS 08:55 10:45
    FR3653 GIRONA BREMEN AIRPORT 08:45 11:05
    FR4123 GIRONA HAHN FRANKFURT 08:30 10:25
    FR9182 GIRONA ROME CIAMPINO 08:50 10:20
    FR9387 GIRONA EAST MIDLANDS 10:00 11:15
    FR9211 GIRONA KARLSRUHE BADEN BADEN 10:35 12:20

    From their T&C`s

    Flight cancellations and schedule changes

    If your flight is cancelled or before the date of travel, is rescheduled so as to depart more than three hours before or after the original departure time then you will be entitled to a travel credit or full refund of all monies paid if the alternative flight/s offered are not suitable to you and you do not travel.
    Ryanair does not provide compensation for flights which are delayed or cancelled for reasons beyond Ryanair's control. You may therefore wish to ensure that you have suitable private insurance cover in force to cover such eventualities. Your rights under EU Regulation 261/2004 are unaffected, so in the case of denied boarding, flight cancellation or a delay in excess of two hours you will be provided with a written notice setting out the rules for compensation and assistance in line with such Regulation.
    Passengers who book well in advance should re-check their outward/return flight timings on https://www.ryanair.com or with a Ryanair reservations centre between 24 and 72 hours prior to departure.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I knew what to expect-where is this going....?
  • alared
    alared Posts: 4,029 Forumite
    hollydays wrote: »
    I knew what to expect-where is this going....?


    Read the OP.

    It didn`t take long,12th post, before someone (YOU) started to knock Ryanair.
    You didn`t have to post on this thread as well as starting a new one about your problem.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You are nuts..I wasnt knocking ryanair at all..Did you get out of the wrong side of bed?
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